American Eagle Customer Service

1-888-232-4535

Live Chat Available

American Eagle also has a rich help center that answers many questions on these topics and more:

  • - Orders & Tracking
  • - Returns & Exchanges
  • - AEO Credits Cards
  • - Real Rewards

Visit the American Eagle Help center here.

American Eagle Coupons & Promo Codes 2024

  • American Eagle offers FREE standard shipping on orders of $75 or more to the US. Learn more here.

    Free Shipping
  • American Eagle offers the Free Curbside Pickup facility when you choose "Free Store Pickup" at checkout. Learn more here.

    Curbside
  • Try the Free Store Pickup of American Eagle available in select stores to collect your orders. Learn more here.

    In-Store Pickup
  • Join the Real Rewards program of American Eagle to earn exclusive perks members-only sales & more. Learn more here.

    Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for American Eagle

Expired Offers

These offers had officially expired, but may still work.
Save on Women’s Rain Gear at Eastern Mountain Sports – Enjoy Up to 50% OFF!
Deal
Save on Women's Rain Gear at Eastern Mountain Sports - Enjoy Up to 50% OFF!
Save on Men’s Rain Gear at Eastern Mountain Sports – Enjoy Up to 50% OFF!
Deal
https://www.ems .com/men/mens-jackets/rain-jackets/
Mid-Season Sale! up To 50% Off D plus Lingerie!
Deal
Mid-Season Sale! up To 50% Off D plus Lingerie!
25% off Your Entire Purchase
Deal
2 weeks ago 4 days left

25% off Your Entire Purchase

25% off Your Entire Purchase
Clearance up To 80% Off at EMS!
Deal
3 weeks ago 3 days left

Clearance up To 80% Off at EMS!

Clearance up To 80% Off at EMS!
Load More

American Eagle Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount yes 20%

How Can You Save More On American Eagle?

Free Shipping - American Eagle offers free standard shipping on orders of $50 or more to the US. American Eagle also offers promotional limited-time free shipping offers throughout the year on any spend.

AEO Rewards - Earn 1 point or every $1 spend and get up to 40% off with your AEO account by gaining points each time you shop in stores or online. Additionally, receive exclusive information about members-only sales and other events.

Birthday Deal - Get a 15% off discount on your birthday month when you join AEO Connected Rewards.

Mobile App - Download the AEO app to get updates about sales and other exciting events, and to access to Reserve, Try & Buy.

AEO Connected Credit Card - Get a 25% discount off your first purchase with your AEO credit card. With an AEO credit card, you can earn points for shopping and get access to exclusive cardholder savings events.

Friend Referral - Invite friends to shop and get $15 off your next pair of jeans one they make a first-time purchase. 

 

American Eagle Shipping And Return/Refund Policies

AE.com offers FREE standard shipping on orders of $50 or more to the US. Orders under $50 are charged a $7.00 flat rate for standard shipping. It may be necessary to send your order in two or more shipments. Shipping charges apply only to the first package shipped. There are no additional shipping charges for additional packages on the same order. Restrictions may apply.

Shipping and returns rates are as follows:

ORDER STANDARD TWO DAY OVERNIGHT RETURNS
$0-$49.99 $7.00 $15.00 $20.00 Varies
$50.00 OR MORE FREE $15.00 $20.00 Varies
GIFT CARDS FREE $15.00 $20.00 N/A
BRAS FREE* $15.00 $20.00 FREE*
SWIM FREE* $15.00 $20.00 FREE*^
APARTMENT $7.00 $15.00 $20.00 FREE*
TAILGATE $7.00 $15.00 $20.00 FREE*
THIRD PARTY SHOES $7.00 $15.00 $20.00 FREE*

American Eagle Return And Exchange Policy

If you're not completely happy with a purchase, just return it for a full refund. Returns with proof of purchase (receipt, invoice, order confirmation page, order details page, order emails) will be refunded in the manner in which the original purchase was made. If you don't have proof of purchase, we'll let you exchange or give you store credit for the current price. 

In-store returns + exchanges

  • Bring your items to any AE, Aerie, or Tailgate store in the U.S. for easy, free returns and exchanges. 
  • Bring proof of purchase (receipt, invoice, order confirmation page, order details page, order emails), and the credit card used to make the original purchase.
  • If you don't have proof of purchase, you'll be credited with the current price of the item in the form of an AE gift card.
  • If the items were shipped to you, please note that shipping is not refundable.

Returns + exchanges by mail

  • If you ordered items online, you can also ship your items back to American Eagle. If possible, reuse the original packaging to send them back.
  • Visit the American Eagle online returns portal to start a return or exchange.
  • Through the online portal, you can indicate which items you’d like to return and print your shipping label to send your items back.
  • If your order qualifies for free returns, you can use this label to mail your items back at no additional cost. 
  • If your order did not qualify for free returns, you can still get a label to mail your items back. A $5 fee will be deducted from your refund to cover shipping costs.

Shoprunner

  • American Eagle Outfitters provides FREE Shipping to ShopRunner members with online purchases of $50 or more. ShopRunner shipping will follow the Standard Shipping policy.
  • ShopRunner is an independent company and is not part of the AEO Family of Companies. You can manage your ShopRunner account on http://www.shoprunner.com in accordance with ShopRunner policies. 

Get In Touch With American Eagle

If you want to talk to one of American Eagle support executives, you can call their US number, which is 1-888-232-4535. To send an email, simply fill out a form on the official website and hit 'Send Email'.

You can also chat with one of their support executives using the 'Live Chat' option.

If you want to connect to American Eagle on social media, you can follow them on Twitter or Pinterest or Instagram. You can also subscribe to their YouTube channel.

If you have a problem with your order or you changed your mind, you have up to one hour to cancel.

 

American Eagle Deals and Coupons FAQ

How to use American Eagle coupon codes?

While shopping on the American Eagle website, add products to your shopping bag and proceed to 'Checkout'. You will be prompted to make a payment for the products you have chosen.

american eagle promo code
Proceed to the 'Payments' page and simply insert the code you have in the designated field. Enjoy your discount.

Does American Eagle Outfitters have its own credit card?

With an AEO Connected credit card, you can get access to exclusive American Eagle coupons and offers, free shipping, invitations to cardholder events, and more! With the AEO Connected credit card, you’ll get 20% off your first credit card purchase as well as free standard shipping on all your orders.

You’ll get a Personal Shopping Day, as well as access to six cardholder-exclusive events each year. If you opt for the AEO Connected Visa credit card, you’ll also earn reward points when shopping outside of American Eagle Outfitters.

What is the American Eagle Outfitters rewards program?

When you sign up for AEO Connected, you’ll automatically earn 10 points per dollar you spend at American Eagle Outfitters. Once you hit 2,500 points, you’ll get a $10 reward! You’ll also be eligible for free jeans and bras; just buy five pairs of jeans or five bras and you’ll get one for free.

You’ll receive a 15% off birthday coupon and get other exclusive American Eagle coupons. If you have an AEO Connected credit card, you’ll get 15 points per dollar spent, letting you earn your $10 reward even faster, and the AEO Connected Visa credit card gives you five points for every dollar spent outside of American Eagle Outfitters!

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