Ann Taylor Factory Customer Service

1-800-342-5266

Ann Taylor also has a rich Customer Service page that answers many questions on these topics and more: Order Status, Tracking, Shipping & Delivery, Returns & Exchanges, In-Store Pickup, Gift Cards. Visit the Ann Taylor Customer Service page here.

Ann Taylor Factory Coupons & Promo Codes 2024

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More Ways to Save at Ann Taylor Factory

Check Out the Sale Section - Browse the items on sale and grab the best offers on your favorite style for big savings. With a diverse collection of clothing, shoes, and accessories, the sale features different categories of products. So, filter by category and shop the sale collection on Ann Taylor.

Take Advantage of the Ann Taylor Coupons - Ann Taylor offers coupon codes to help users save some money as they order from Ann Taylor. Check out these coupons on Ann Taylor and use them for your orders to save big.

Join the All Rewards Loyalty Program - Join the All the Rewards Loyalty Program and earn rewards as you spend on Ann Taylor. These rewards are redeemable and you can use them on your future orders. Be a part of the program, and enjoy the exclusive perks.

Get the All Rewards Credit Card - Apply for the All Rewards Credit Card and get an extra 15% discount on your first purchase with the card. Subsequently, you can save an additional 15% on every purchase made on Tuesdays using the card. Get the card and enjoy the additional benefits.

Ann Taylor Factory Shipping Policy

Shipping Options and Duration

Ann Taylor offers the following shipping options:

Standard Shipping – Standard shipping takes 4 to 7 business days and is delivered Monday to Friday. Weekend delivery is not available.

3-Day Business Shipping – Generally, Ann Taylor offers delivery within 3 business days via a 3-Day shipping option. However, orders placed Monday to Friday after 3 PM EST and on weekends are processed on the next business day. Business days refer to Monday to Friday, excluding any holidays.

Next Day Business Shipping – Orders placed Monday to Friday before 3 PM EST are delivered the next business day. However, orders placed Monday to Friday after 3 PM EST and on weekends are delivered on the second business day.

Shipping Charges

 

Shipping Methods Shipping Charges
Standard $8.95
3-Day $14.95
Next Day $24.95

Shipping Destination

Ann Taylor offers to ship within the United States, Puerto Rico, and over 100 international locations.

Standard shipping is not offered in Alaska, Hawaii, and Puerto Rico.

Next Day Business shipping is unavailable to APO/FPO addresses, P.O. Boxes, Puerto Rico, Alaska, Hawaii, and some remote locations.

Orders are shipped to P.O. Boxes via USPS Express Service.

For more information on Ann Taylor’s shipping policy, click here.

Ann Taylor Factory FAQs

How do I redeem an Ann Taylor Factory coupon code?

To redeem an Ann Taylor promo code, you must visit the Ann Taylor website, select items you want to buy, and add them to your shopping bag. Once you have added the items, click on the bag icon on the top right.

On the shopping bag page, scroll down to see the ‘Have a Promo Code?’ link under the ‘My Offers’ section. Click on it and a box opens below. Enter your promo code in the box and click ‘Apply’.

Once your code is applied, proceed to checkout. You can sign in, create an account, or continue as a guest. At checkout, you must enter the required details to place your order.

Why is my Ann Taylor Factory coupon not working?

There are several cases where an applied promo code may not work. If the discount or promo code you applied for did not work as expected, check the following:

  • Some Ann Taylor Factory promo codes have specific terms and conditions such as minimum purchase values, product exclusions, or brand exclusions. Check whether the item(s) in your order meet the eligibility requirements of the coupon you have applied for.
  • All coupons and promo codes have a start date and an expiry date. Check whether the promotion has started and, more importantly, the expiry date of the coupon you have used.
  • Manual entry of codes often leads to typing errors. Check to see if you have entered the code correctly. Also check if there is any space before, within, or after the code. There can be no spaces before, within, or after a code. To ensure correct entry, copy and paste the code.
  • Promo codes can be used only once. Ensure that you are not using the same code twice.

How to get the latest Ann Taylor Factory discount code and other offers?

All the coupon codes of Ann Taylor Factory are listed on this Koopy.com page that you’re currently reading. Check back regularly here on this page to find the eligible codes for your purchase.

What are the acceptable payment methods in the Ann Taylor for shopping?

You can use your Ann Taylor e-gift certificate, Ann Taylor gift card, Ann Taylor Card, or any of the major credit cards – MasterCard, Visa, American Express, Diners Club, Discover, and JCB.
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