Casper Customer Service

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Visit the FAQs page of Casper's website for information on orders, products payments, shipping, returns, exchanges, and other important issues.

Casper Coupons and Deals 2024

  • Casper offers free shipping to the contiguous US and most of Canada on most orders, excluding select items. Learn more here. Free Shipping
  • Casper offers curbside pick-up for online orders at select locations. Learn more here. Curbside
  • Contact your local Casper Sleep Shop to confirm an "E-ZZZ Pickup" and schedule your pickup. Learn more here. In-Store Pickup
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  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Casper

Expired Offers

These offers had officially expired, but may still work.
Up to $1250
Deal
Save Up to $1250 with Bundles.
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DAYLIGHT22

More Ways to Save at Casper

Check Out the Sale Collection Explore the sale collection offered at Casper and enjoy saving on your mattresses, pillows, bedding, and more. You can check out the wide sale collection and enjoy big savings with the discounted prices on the sale items.

Save on Bundles Grab the collection of mattresses and bedding bundles and save money on your purchase. Casper offers some amazing products to buy together for a great sleep at a great price. Buy your bundle and save big on your order.

Sign Up to Save Subscribe to the promotional emails by signing up with your email address. You can save big with these promotional emails sent straight to your registered email inbox. You can also save big with the Casper Upgrade program on signing up. If you have used a Casper mattress for 2 years or more, Casper will send you a unique invitation code on completion of 2 years on your registered email address using which you can get $500 off towards a new Wave Hybrid, one of the most advanced mattresses available at Casper. You will also get a free Original Casper pillow along with free no-contact delivery. Sign up and enjoy the perks.

Check Out the Special Discounts – Grab the Military Discount, Healthcare Discount, and Education Discount to reap the benefits of the exclusive discounts and save big on your purchases from Casper. You need to get your identity verified as a military personnel, medical professional, teacher, or a student with ID.me to take advantage of these special discounts. 

Casper Shipping Policy

Shipping Options and Duration

Casper offers Standard, Next-Day, and Same Day shipping options.

  • Standard – Orders are delivered within 3 to 5 business days.
  • Next-Day – Orders are delivered the next business day.
  • Same Day – Orders are delivered the same business day.

Shipping Charges

Users can get an estimated shipping charge at checkout. You can add items to your cart, proceed to checkout, and add your address to find the shipping charge for your order.

Shipping Destination

Casper ships to the 48 contiguous U.S. states, Alaska, and Hawaii.

Shipping is not available to P.O. Boxes, and APO/FPO addresses.

Free Shipping

Except for select products, most of the items are shipped to the 48 contiguous U.S. states for free.

For more information on Casper’s shipping policy, click here.

Casper FAQs

How can I redeem the Casper promo code?

To redeem a Casper promo code, you must visit the Casper website, and add items to your shopping cart. Click on the cart icon on the top right corner.

On the shopping cart page, you will see the ‘Apply promo code’ link.

Click on the ‘Apply promo code’ link and a ‘Promo code’ field appears. Enter the code in the field and click ‘Apply’.

Once applied, proceed to checkout. You can sign in, create an account, or continue as a guest to checkout.

At checkout, you must add the necessary details to continue and place the order. In case you have missed entering the code earlier, you can still do it at checkout.

To do so, click on the ‘Apply promo code’ link and a ‘Promo code’ field appears. Enter the code in the field and click ‘Apply’.

Once you have completed adding the code, proceed to fill in the rest of the details as required, and place your order.

Why is my Casper promo code not working?

If your Casper promo code is not working, try the following:

  • Ensure that your promo code is not expired as expired codes are automatically considered invalid and will not be applied further.
  • Codes are case-sensitive. So, ensure that the lower and upper cases are correctly used in the promo code.
  • Ensure there are no spaces between letters that are not required.
  • Ensure there is no violation of the terms and conditions of the promo code, failing which your promo code will be deemed invalid.
  • Check whether the order items are eligible for the promo code or not, as some items may be excluded.
  • Check whether your order meets the minimum order value because sometimes for the promo code to be applied, your order needs to qualify the minimum value.

What payment methods are accepted by Casper?

Casper accepts PayPal, and standard card payments, including debit cards, and credit cards.

How do I find the latest Casper promo codes?

To find the latest Casper promo codes, you can sign in with your email address on the Casper website and get the latest updates on promo codes, deals, and offers sent to your registered email inbox.You can also return to this Koopy page for Casper promo codes and offers.
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