Cinnabon Customer Service

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Check out the FAQ page of Cinnabon's website to learn more about the products, ordering, shipping, rewards, and other information.

Cinnabon Coupons & Promo Codes 2024

  • Cinnabon offers free delivery within the USA for online orders over $15 placed through the app or website. Learn more here. Free Shipping
  • Join the rewards program to earn points, claim rewards, and enjoy exclusive offers from Cinnabon. Learn more here. Rewards Program
  • In-store pick-up is available for online orders at select Cinnabon locations across the USA. Find your nearest Cinnabon bakery here. In-Store Pickup
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More Ways to Save at Cinnabon

Sign up for Emails Follow the link to Cinnabon’s website and fill in the newsletter form to join the Cinnabon eClub. Once you join the brand’s mailing list, you will be able to receive exclusive offers, sale alerts, special deals, new arrivals, product recommendations, and sweet surprises, among other promotional emails from Cinnabon. You may also receive order updates, brand announcements, and other news from Cinnabon when you subscribe to the newsletter.

Join the Rewards Program Join Cinnabon Rewards to earn 10 points for every $1 you spend on Cinnabon orders. Once you have enough points, you can redeem them for exclusive rewards such as BonBites, cold brew, and other select menu items. As a member of the rewards program, you will also enjoy easy ordering, fast deliveries, referral rewards, sweet surprises, and exclusive offers when you order from the bakery.

Follow on Facebook Follow Cinnabon on social media to keep track of the latest news and updates from the bakery. When you follow the bakery’s Facebook page, you can find exclusive deals, holiday offers, sale alerts, product recommendations, new launches, festive offerings, and the latest store announcements, among various other promotional posts from Cinnabon.

Cinnabon Delivery Policy

Delivery Options

Cinnabon delivers online orders placed on its website or through its app to select locations within the USA via DoorDash, Grubhub, Postmates, and Uber Eats. In-store pick-up is also available for online orders at select Cinnabon locations in the USA.

Orders placed on the Cinnabon app or website may be subject to a $0.35 service charge. The estimated delivery duration and the applicable delivery charge for an online order will be calculated and displayed at checkout based on the order total and the delivery address for that order.

Free Delivery

Cinnabon offers free delivery within the USA on qualifying orders over $15 placed through the app or website. Delivery is also free for first-time Cinnabon orders over $15 placed on DoorDash.

To know more about the shipping policy of Cinnabon, click here.

Cinnabon FAQs

How do I apply my Cinnabon rewards?

To apply your Cinnabon rewards on an online order, you must be logged in to your Cinnabon account at the time of ordering. If you do not have an account, create an account online. Once you have added the items you want to order to the shopping cart, click the shopping cart icon on the top right corner of the page and proceed to checkout.
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On the checkout page, apply any available rewards in the “Cinnabon Rewards” space marked in the screenshot above. Any available rewards will automatically show up in the space. Once you have applied your reward, complete the checkout process to place your order.

What do I do if the reward doesn’t apply to my order?

If there is any available reward, you can choose to apply it to your order at checkout. However, rewards can be order specific and may apply to qualifying orders. Make sure that your order and all the items in your order qualify for the applicable reward. Check whether the reward is still valid or has expired. Ensure that you are logged in to your Cinnabon account before applying a reward to your order.

What payment methods does the online store accept?

The online store accepts most major credit cards, including American Express, Discover, MasterCard, and Visa for online purchases.

Where do I find Cinnabon coupons and promo codes?

Subscribe to Cinnabon’s newsletter to receive special offers, sale alerts, and other promotional emails from the bakery.

You can also find the latest Cinnabon coupons and promo codes on the page you are currently viewing.

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