Costco Customer Service


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Costco also has a rich help center that answers many questions on these topics and more:

  • - My Orders
  • - Returns/Replace Orders
  • - In-Home Delivery FAQ
  • - Price Adjustments

Visit Costco Help center here.

Costco Coupons & Promo Codes 2022

  • Costco Logistics offers In-Home Delivery and In-Home Installation services for items purchased on Learn more here.

  • Order Online and pick up at your local Costco. Learn more here.

    In-Store Pickup
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  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Costco

Costco Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save at Costco

Subscribe To Email - Emails from Costco are the best way to find out about the latest news, promotions, special offers, and other information that may be of interest to you. Enter your email address to receive email and other commercial electronic messages from Costco, regarding Costco, its affiliates, and selected partners. You can unsubscribe at any time.

Become A Member - By becoming a Costco member, you can find additional benefits and greater savings on Costco supplies. You can find more details on each type of membership and sign up. Keep in mind that the Costco double guarantee applies to all membership levels.

Get Manufacturer's Rebate - Some products offer a "Manufacturer's Rebate." These rebates are mailed directly to that company using a form or on the product page.

Costco Shipping Policy

Shipping Options

Costco offers several shipping options to get the items delivered smoothly and in a good condition. These include:

  • Standard Delivery The majority of the items are shipped via premium carriers like FedEx, UPS, or USPS. If you choose express shipping, there will be an additional charge quoted at the time of checkout.
  • Standard Delivery with No Pre-Schedule Appointment Items will be similarly shipped via a freight carrier as a Standard Delivery.
  • Curbside Delivery Your items will be shipped via a freight carrier and delivered to your driveway. You can choose a designated time of appointment and a signature is required on delivery. 
  • Threshold Delivery This delivery ensures that your item is safe and protected. Large items are delivered to the first dry area on your property, like a garage or inside the front door. You can choose a designated time of appointment and a signature is required on delivery. 
  • Room of Choice Delivery Bulky items like furniture are delivered and placed in the room you choose. You can choose a designated time of appointment and a signature is required on delivery. 
  • White-Glove Delivery This delivery includes an inspection of the item after packaging is opened on delivery to ensure that the item is the same as you ordered. Items are delivered at your convenient appointment time.
  • Appliances In-home delivery is offered with basic hook up and haul away. This is available only on a few items. 
  • Grocery Delivery Grocery is available in certain markets. Orders are delivered to one address. Products marked with a 2-Day Delivery option are charged $3 as a surcharge. This is, however, not applicable if the order value is $75 or more. 

Shipping Duration

You can find the delivery time on the product page. If you scroll down after selecting a product, on the landing page you will be able to see the delivery details including the time under the ‘Shipping & Returns’ tab.

Shipping Charges

For finding the delivery option on a particular product, you can check the ‘Shipping & Returns’ tab on the product page. Mostly, it is predetermined. Also, the shipping fee will be calculated based on your zip code.

Shipping Destination

Costco ships within the United States, Canada, the United Kingdom, Taiwan, Mexico, and South Korea.

For more information on Costco’s shipping policy, click here.

Costco FAQs

How can I redeem a Costco coupon or promo code?

Go to the Costco website, choose your desired items, and add them to your shopping cart. Once you are finished with your shopping, click the shopping cart icon on the right corner of the webpage. 

Once you are on the shopping cart page, choose a suitable delivery option and click ‘Checkout’. You can sign in to your account to checkout. If you are new at Costco, create an account to checkout. If you are already logged in, you will land directly on the checkout page. Once you are on the ‘Checkout’ page, you will get the option of adding a shipping address. 

costco coupon code

On the right-hand side, under the ‘Shipping & Handling’ section, you will be able to see the ‘Promo Code’ box. Enter the promo code correctly and click ‘Apply’. Once applied, click ‘Continue to Payment’.

Why cannot I use the promo code?

If your promo code is not successfully applied, ensure the following –

  • The items should be eligible for the application of the promo code.
  • There should not be any spaces or wrong use of the upper or lowercase while entering the promo code.
  • The promo code should not have expired.
  • There should not be any violation of the terms and conditions.

Can I use a manufacturer coupon while shopping at Costco?

No, general manufacturer coupons are not accepted, solely, because Costco provides its own offers and savings options.

How can I find out about Costco promo codes?

To know more about the latest updates on the Costco promo codes, you can visit the website or sign in with your email address. You can also stay tuned to this page for any new promotional offers.

What payment methods does Costco accept?

Costco accepts the following payment methods:
  • Visa Cards
  • PIN-based Credit cards or Debit cards
  • Costco Shops cards, Costco Anywhere Visa Card by Citi
  • Personal/Business cheques from Costco members
  • Cash
  • Traveler’s cheque
  • Google Pay, Apple Pay, Samsung Pay
  • EBT cards
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