Cotton On US Customer Service

Cotton On also offers a Help page to answer your questions about delivery, orders, returns, products, and more.

Cotton On US Coupons and Deals 2022

  • Cotton On offers free Standard shipping on orders totaling more than $50 before taxes and after discounts. Learn more here. Free Shipping
  • Join Cotton On Perks to earn 1 point for every $1 you spend on Cotton On orders and get a $5 reward on reaching 50 points. Learn more here. Rewards Program
  • Layaway is only available in store, and cannot be used for online purchases and a 20% of the total purchase price is required to begin. Learn more here. Layaway
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  • Deals
  • Coupons
  • Sales
  • Expired
50% Off
Deal
19 hours ago 15 days left

50% Off Sweaters!

50% Off Sweaters!
Up to 50% Off
Deal
1 week ago 15 days left

Sale – Up to 50% Off

Sale - Up to 50% Off
50% Off
Deal
1 week ago 15 days left

50% Off Knits!

50% Off Knits!

Expired Offers

These offers had officially expired, but may still work.
50% Off
Deal
1 week ago Expired

Expired50% Off Selected Denim!

50% Off Selected Denim!
30% Off
Deal
Get 30% - 70% off selected styles at Cotton On (US)!
50% Off
Deal
1 week ago Expired

Expired50% Off Loungewear!

50% Off Loungewear!
50% Off
Deal
1 week ago Expired

Expired50% Off Knits!

50% Off Knits!
40% Off
Deal
40% Off Ladies and Mens Graphic Tees!
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More Ways to Save at Cotton On

Join Cotton On Perks Join Cotton On Perks, the Cotton On rewards program, and enjoy a lifetime of rewards on as many as 5 brands, including Cotton On, Body, Rubi, Kids, and Typo. You will earn 1 point for every $1 you spend on Cotton On orders and get a $5 reward on reaching 50 points. Additional benefits of becoming a Perks member include birthday rewards, member-exclusive deals, special offers, and early sales access, among others.

Grab the Student Discount Cotton On offers a student discount to help students save substantial money on their orders. Register on Cotton On’s website and verify your student status via UNiDAYS to avail of the student discount. With the student discount, you can save 15% on all your Cotton On orders provided you verify that you are a student.

Check Out the Sale Page Check out the sale page on Cotton On’s website and you will find a wide variety of clothing and accessories for both men and women at heavily discounted prices. You will find up to 70% discounts on various select products and styles on the sale page. Prices start at just $4 and the sale is categorized into men’s and women’s sections for your convenience.

Download the App Download the Cotton On iOS app on the App Store and enjoy all the benefits of shopping on the move. Once you download the app, you can swipe to save favorites, scan in-store items, browse the latest trends, track your Perks rewards, and get inspired by trending app stories. You can also stay up to date with the latest promotions, sales, new arrivals, and app exclusives when you download the app.

Cotton On Shipping Policy

Shipping Options

Cotton On offers Standard, Express, and Next Day shipping options within the USA. The company also offers a Store to Door shipping option within the USA and Canada. A Pick-Up In-Store option is available for customers in the USA.

While Express and Next Day shipping options are not available for P.O. boxes, Next Day delivery is available only within the contiguous USA. Orders containing personalized products ship via Standard shipping.

Shipping Duration and Charges

The shipping durations are different for deliveries to different states in the USA. The shipping duration for an order will depend on the selected shipping method and the delivery location. The delivery durations provided in the table below are average estimates only and may take longer depending on the availability of items and the delivery address.

Shipping Method

Estimated Delivery Duration

Shipping Charge

Standard

Within 2 to 7 business days

Free for orders over $50

$6 for orders under $50

Express

Within 1 to 6 business days

$5 for orders over $50

$9 for orders under $50

Next Day

Within 1 to 2 business days

$25

Personalized Items

Up to 14 business days

Variable

Pick Up In-Store

Shipped within 1 to 6 business days

Free for orders over $30

$2 for orders under $30

Store to Door Canada

Within 4 to 14 business days

Free for orders over $55

$6 for orders under $55

The shipping charge and the delivery duration for an order will be calculated and displayed at checkout based on the selected shipping method, the items in the order, and the delivery location for that order.

Shipping Destinations

Cotton On ships orders within the USA, including Alaska and Hawaii. The company also ships to Canada in addition to other international locations.

Cotton On cannot ship to P.O. boxes and only delivers to street addresses currently.

Furthermore, the company cannot deliver nail polish, flammable products, batteries, and select other consumable or hazardous items internationally due to certain shipping restrictions.

Free Shipping

Cotton On offers free Standard shipping on orders totaling more than $50 before taxes and after discounts. The free shipping offer automatically applies at checkout to eligible offers and is valid only for orders shipping within the USA or Canada.

Click here to know more about the shipping policy of Cotton On.

Cotton On FAQs

How do I redeem a Cotton On coupon or promo code?

To redeem a Cotton On coupon or promo code, go to Cotton On’s website and start adding items to your shopping bag. When you are done, click the shopping bag icon on the top right corner of the web page.

On the next page, enter your coupon or promo code in the “Promo Code/Perks Voucher” field above the order total on the right side of the page. Click “Apply” to redeem your code and proceed to checkout.

What can I do if my promo code fails to redeem?

If your promo code fails to redeem, make sure the code has not expired by checking its expiry date. Check whether you entered the code correctly without making any typing mistakes. Correct any spelling errors or wrong letter cases before applying again.

Read the terms and conditions of the promo code to ensure that none of the items in your order are excluded from the promotion. Finally, check whether you are using the same code twice. You cannot use the same Cotton On promo code on two different orders.

What payment methods does Cotton On accept?

Cotton On accepts VISA, MasterCard, PayPal, Apple Pay, Afterpay, Quadpay, Klarna, and Cotton On Gift Card as online payment options.

Where can I find Cotton On coupons and promo codes?

Join the Cotton On Perks program and you will never miss a deal, offer, promotion, sale, special event, or important announcement from the brand.

You may also check this page you are currently on for the latest Cotton On coupons and promo codes.

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