Crate And Barrel Customer Service

1 (800) 967-6696

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Live Chat Available

Crate And Barrel also has a rich Customer Service Center that answers many questions on these topics and more:
  • - Orders & Purchases
  • - Returns & Exchanges
  • - Shipping Policy
  • - Crate and Barrel Credit Card
Visit Crate And Barrel Customer Service Center here.

Crate And Barrel Coupons And Deals 2022

  • Crate and Barrel offers Free Shipping on select products available year-round. Learn more here. Free Shipping
  • Click the "Pickup" button on the Cart page and select your local store to get In-Store Pickup. Learn more here In-Store Pickup
  • Get Free contactless Curbside Pickup to pick up your items quickly & safely from a local store. Learn more here. Curbside
  • Get a Crate and Barrel Credit Card & earn $20 in reward dollars. Learn more here. Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Crate And Barrel

Crate And Barrel Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save at Crate and Barrel

Grab the Limited Time Offers - Browse through all Crate and Barrel limited-period deals and choose your faves and snap them up quickly. These deals don’t last long.

Check Out the Free Shipping - Don't miss the products exclusively available on free shipping. From bedding, kitchen to wine glasses and accessories, all items are shipped for free. Check the minimum order value before ordering.

Get a Crate and Barrel Credit Card -  Crate and Barrel Credit Card is a rewarding way to shop from the store where you can earn $20 in reward dollars for every $200 you spend at Crate and Barrel and CB2. Credit cardholders can also avail of 6 months of special financing on purchases of $749 or more.

Don’t Miss the Clearance Sale - Clearance shopping is another great way to avail of some genuine money-saving deals. Crate and Barrel’s “Clearance and Outlet” section is exclusively designed for those who love to shop on clearance. Choose your favorite clearance deals from an extensive range of clearance discounts.

Get Discounts on the Wedding Registry - if you’re preparing for your own wedding or celebrating loved ones, Crate and Barrel's wedding registry program is a way out. Get 15% off for three months following the wedding event and also exclusive assistance from a private registry expert to make the big day even bigger. 

Crate and Barrel Shipping Policy

Shipping Method

Crate and Barrel offers three convenient shipping options -  Standard, Priority, and Express. The company ships to all contiguous US States, PO Box and FPO/APO Address, Alaska, Hawaii, and other US Territories. Crate and Barrel also ships to other international destinations as well. Alaska, Hawaii, and US Territories, as well as International buyers, need to fill an Order Request form to place their orders.

Estimated Shipping Time

Crate and Barrel usually processes the orders as soon as they are placed. Shipping and delivery time depends on the shipping method customers choose to avail. Check out the complete details below.

Shipping Method 

Standard Address  PO Box Address 

FPO/APO Address 

Standard Delivery 

3-5 business days (Mon - Fri)  4-9 days (Mon-Sat) 

3-5 business days to U.S. containment delivery point 

Premium or Priority Mail 

Orders placed by noon CT will be delivered in 2 business days.  2-3 days (Mon-Sat)

Not available 

Express Delivery

Orders placed by noon CT will be delivered by the end of the following business day.  Not available 

Not available 

Shipping Cost

Shipping costs are determined by the total value of merchandise shipped to each address. Oversized items may incur additional shipping charges. See the chart below for complete shipping costs.

Shipping destinations within the contiguous US

Merchandise Total 

3-5 Business Days  Premium Delivery 

Express Delivery 

Up to $15.00

$4.95 $17.90


$15.01 - $25.00

$6.95 $19.90


$25.01 - $35.00

$7.95 $20.90


$35.01 – $45.00

$8.95 $21.90


$45.01 – $65.00

$10.95 $23.90


$65.01 – $95.00

$13.95 $26.90


$95.01 – $125.00

$16.95  $29.90


Rates for Alaska, Hawaii, and US Territories

Merchandise Total 

7-15 business days 

3-5 business days 

Up to $15.00  



$15.01 - $25.00  



$25.01 - $35.00  



$35.01 – $45.00  



$45.01 – $65.00  



$65.01 – $95.00  



$95.01 – $125.00  



$125.01 – $145.00  



$145.01 – $220.00  



$220.01 and Above  

10% of merchandise total

+ $10.00 

10% of merchandise total

+ $22.95

To know more about the shipping, check out Crate and Barrel’s Shipping and Delivery FAQs.


Crate and Barrel FAQs

How to redeem a Crate and Barrel promotion code?

Redeeming a Crate and Barrel promo code from the website is easy. First, visit the website and navigate through multiple products to choose your favorite furniture or home decor items. Select the quantity, and click “ADD TO CART” to add them to the shopping cart.

Once you are done with the selection, click on the little black shopping cart icon on the top right corner of any page to view your orders.

Once you are in your shopping cart, just look at the right side of your screen to discover the promo code section, labeled as “Apply a Promotion Code”. Simply put the promo code as received and tap the “APPLY” button to apply.

Why is my Crate and Barrel promotion code not working?

If your Crate and Barrel promotion code is not working, check the following:

  • Check if the promo code is expired. Promotional codes, offers, and discounts are usually issued for a limited period. Once the promotional offer expires, the code doesn’t work.
  • Not all promotional codes are eligible for every product displayed on the website. Check carefully which are the eligible products and which are not. Also, check the products on your cart whether they are eligible for the promotional offer or not.
  • Promotion codes are typically case-sensitive. So, check carefully before applying.
  • Remove unnecessary spaces from the code text, or else the code won’t work.
  • Refrain from doing the spelling mistake while typing the code text.

How can I get more promotional offers and discounts at Crate and Barrel?

Subscribe to the newsletter service of Crate & Barrel and get all the latest info on new items, sales, and more. Scroll down the homepage of the Crate & Barrel website and find the field to put your email address.Alternatively, you can also check back the Koopy page you are currently on for a list of updated promotion codes, offers, and discounts.

How can I purchase a Crate and Barrel Gift Card?

You can buy a Crate and Barrel Gift Card straight from the official website of the store. Simply visit the Gift Cards page and start customizing your gift card to send someone you love. The gift card can be redeemed online or in stores at Crate and Barrel and CB2.
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