Ecco Customer Service


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Get your general questions answered when you read the frequently asked questions in the ECCO FAQ page on Ordering Payment, Shipping, Returns,  Exchanges, Warranty, and other topics.

Ecco Coupons & Promo Codes 2022

  • ECCO registered users enjoy free shipping on all orders. For general customers, shipping is free on shopping of $150 or moreLearn more here. Free Shipping
  • Choose "Pick Up In-Store" as your delivery option, select your location to complete checkout. Learn more here. In-Store Pickup
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Ecco

Expired Offers

These offers had officially expired, but may still work.
30%-40% Off
BLACK FRIDAY SALE – Save extra 30%-40% Off sale shoes! Code: BF22
30%-50% Off
BLACK FRIDAY SALE – Save extra 30%-50% off men's sale shoes! Code: BF22
Free Shipping
Black Friday Deal – 40% Off Plus Free Shipping on Select Men's Styles!
Free Shipping
Black Friday Deal – 40% Off Plus Free Shipping on Select Women's Styles!
Free Shipping
Black Friday Deal – 40% Off Plus Free Shipping on Select Men's & Women's Styles!
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More Ways to Save at Ecco 

Check out the Products on Sale - Check out the Ecco clearance sale program where you can get discounted shoes year-round. The brand even includes seasonal sale events where high savings are guaranteed on premium men’s and women’s footwear. Filter your search results by size, color, and size to get the ideal pair for the holidays.

Explore the Special Offers and Promotions - Visit the linked page and explore the latest discounts and promotions of Ecco. Ecco always keeps this page up-to-date with the newest promotions and discount offers that customers can check out whenever they visit the site.

Pick Your Items In-Store for Free - Shop online and pick your orders from an eligible Ecco store nearby to save on the shipping charge. Simply choose "Pick Up In-Store" as your delivery option, select your location, and complete checkout. Ecco will notify you when your order becomes ready for pick up. Ecco Pick Up In-Store is always free.

Sign up for the Newsletter - Signing up for Ecco’s newsletter ensures you always stay on top of the savings game and receive regular updates on the brand’s savings and new arrivals. Simply click on the link and scroll down to the footer section to enter your email and subscribe.

Ecco Shipping Policy

Free Shipping

Register yourself being an Ecco member to enjoy free US shipping and returns on all orders. If you’re a guest customer, you may get free shipping on purchases of more than $100.

Shipping Method

Ecco ships to street addresses of the United States, Alaska, and Hawaii through multiple UPS shipping services. Express Delivery is available in select locations. Express delivery orders placed on Fridays will not be delivered until the following week. Ecco can ship to a PO BOX via UPS Standard Surepost and only within the continental United States. Ecco cannot ship to military APO/FPO addresses, Puerto Rico, and other U.S. Territories.

Shipping Cost

UPS - Delivery Options

Orders under $150

Orders $150 - $400

Orders over $400





Ground Shipping




2nd Day Air - Alaska/Hawaii








For more information, click here.

Ecco FAQs

How to redeem an Ecco promo code?

Any Ecco promotional code should be entered on the SHOPPING BAG page. To redeem a promo code, perform the following steps:

Select a product you wish to purchase. When you are ready to make your purchase simply select size and color (if applicable) and click the “ADD TO BAG” button.

If the product is successfully added to your shopping cart, you will be automatically redirected to the SHOPPING CART page when you click the “VIEW BAG” button that appears on your screen.

Web users can also manually hover over your mouse cursor on the shopping bag icon on the top right corner of the page while mobile users can tap on the same option to visit the bag page.

When you’re on the shopping bag page, enter your promo page into the field as indicated in the screenshot above with an arrow.

Hit the “Apply” button to redeem the code.

Why is my Ecco promo code not working?

In case your Ecco coupon code doesn’t work, try the following:

  • You can check the code and enter it again as the code you‘re using could be an expired one. All promo codes are subject to expiry.
  • Not all promo codes can be applied to every order. Promo codes could be offer-specific. So, the best way to know whether your promo code can be eligible for the product you’re trying to purchase is to read the terms and conditions of the code.
  • Check the spelling of your code. Properly check the uppercase, lowercase, and spaces as to whether the code is entered correctly according to the source text.

How to get the latest Ecco discount code and other offers?

The best way to get the latest Ecco discounts and promotional offers are to check out page regularly. This page where you’re currently on is dedicated to the promotional offers of Ecco so that you never miss out on anything.

What are the forms of payments that Ecco accepts?

Ecco accepts Via, MasterCard, American Express, and Discover cards as the standard mode of payments. You can also use PayPal to pay for your orders digitally.
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