Follett Higher Education Customer Service

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You can also visit the Support Center of Follett Higher Education to know more about Back Office System Support, Business Operation Support, Channel Support, and various other Follett Policies.

Follett Higher Education Coupons & Promo Codes 2024

  • Ship online orders to your campus store for Free, just select 'Store Pickup' on the Delivery Options page. Learn more here. In-Store Pickup
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10% Off
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10% Off When You Join Our Email List

More Ways to Save at Follett Higher Education

Get Financial Aid - Follett Higher Education’s Financial Aid Integration program connects your campus store to your A/R system so course materials can be immediately deducted from a student's financial aid, at no cost to your institution. Whether it’s helping reduce financial aid calls to your campus store or deploying the program on behalf of your institution, Follett will help you make the most of everything our Financial Aid Integration program has to offer. 

Take Advantage of Affordability Programs - Follett offers a number of formats and programs that your institution can take advantage of to make learning materials more affordable and accessible. Follett’s programs not only help with the affordability of learning materials but also facilitate the access and preparedness that all students need to achieve success.

Rent Your Textbooks to Save - If you need a textbook for your semester or other references, you can rent it instead of buying the entire book. With the textbook rental facility. You can get most textbooks at less than half of the new textbook price. Return the book to the in-store when the book is no longer required.

Choose In-Store Pickup - Now you can receive your online shipments from a campus store free of cost. Simply choose “Store Pickup” on the Delivery Options page to avail of the in-store pickup facility.

Sell Your Textbooks - Sell your old textbooks that are no longer required to earn some cash. You may get as much as 50% of your book's original price during major buyback periods.

Follett Higher Education Shipping Policy

Shipping Options

Follett ships within the United States including the PO Box and APO/FPO addresses. It also ships internationally excluding international PO Box addresses. Only UPS shipping is used to deliver to PO Boxes. Although Follett ships outside of the 48 contiguous states, special considerations are required for the delivery.

Delivery Time

Shipping and delivery times depend on item availability and ship-from location and the shipping method chosen at checkout. 

Shipping Method Shipping Cost
Standard Shipping arrives in 4-7 days
Faster Shipping arrives in 3-4 days
Fastest Shipping arrives in 2-3 days

To know more about shipping rates and other shipping-related information, click here.

Follett Higher Education FAQs

How can I apply a Follett Higher Education transaction discount?

Transaction discounts can be applied as a percentage or an amount.

On the Sell Item screen, select an item within the transaction.

Next, select Pricing. The navigation buttons for the pricing options are displayed.

Select Discount. The navigation buttons for the discount options are displayed.

Select an option. To perform a percentage discount on the transaction, select % Trans. The Trans. Disc. screen displays. Enter the discount percent, select a reason code, and select Next/Enter.

To perform an amount discount on the transaction, select AMT Trans. The Trans. Amt. Disc screen displays. Enter the discount amount, select a reason code, and select Next/Enter.

The discount is prorated across all items in the transaction.

The discount amount is displayed in the Discount column and is reflected in the Extended (Ext) Price column.

How to get the latest Follett Higher Education offers?

Keep visiting the page where you are currently on. Here on this page, you can get all the latest Follett Higher Education offers and discounts.

Can I use my financial aid to cover the digital delivery fee?

Yes, as long as there are no limits on what it may cover, your financial assistance aid covers the charge. If your financial aid doesn't cover the digital delivery charge, you'll have to pay it through a separate tender.

What payment methods are accepted in Follett?

Follett Higher Education accepts the following form of payments:

  • American Express
  • Apple Pay
  • Discover
  • Gift Card
  • MasterCard
  • Pay with PayPal
  • PayPal Credit
  • Visa
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