JanSport Customer Service

1-855-818-5966

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Check out the FAQs on JanSport's website for any assistance with online orders, payments, shipping, returns, promotions, and other important topics.

JanSport Coupons and Deals 2023

  • JanSport offers free Standard and 3-Day shipping on all orders within the contiguous US. Learn more here. Free Shipping
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for JanSport

Expired Offers

These offers had officially expired, but may still work.
30% Off
Deal
Holiday Sale: 30% Off Select Styles!
30% Off
Deal
8 months ago Expired

Expired30% off Select Styles

30% off Select Styles
10% Off
Deal
10% off non sale styles when you checkout using Klarna Payment method with code: KLARNADEAL
GET DEAL
KLARNADEAL
30% Off
Deal
10 months ago Expired

Expired30% Off Select Items!

30% Off Select Items!
30% Off
Deal
1 year ago Expired

ExpiredHoliday Sale 30% Off!

Holiday Sale 30% Off!
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More Ways to Save at JanSport

Look for Clearance and Seasonal Sales - Shop online at JanSport.com for some of our very best savings in backpack deals. Discover some of JanSport’s most popular colors, styles, and types of backpacks when you shop exclusive online backpack sales year-round. Keep an eye on the seasonal sales and grab the perfect opportunity to get one while saving some money at the same time.

Get Student & Teachers Discounts - JanSport offers exclusive discount programs for both Students and Teachers where they can save 20% on select JanSport purchases. All eligible US college and university students and teachers can unlock this discount to carry their books, supplies, gym gear, and more to school in a durable JanSport backpack or bag. Verify your eligibility and you'll receive a single-use promo code you can use on JanSport.com.

Get Heroes Discounts - Military, Medical, And First Responders AKA Heros our society can claim exclusive discounts of 20% off on JanSport.com. All veterans, firefighters, police, doctors, nurses, hospital workers are eligible for this discount subject to verification through SheerID.

Shop the Bundle Deals - JanSport’s backpack bundles help you get a better deal that comes with other accessories. Each bundle comes with one of JanSport’s best-selling packs, a lunch box, and an accessory organizer. Shop today to save on your shopping budget.

Follow on Social Media - Like and follow the official Facebook page of JanSport to get the latest promotions from the company. JanSport periodically offers posts about limited-time deals and discounts exclusively available on JanSport.com.

JanSport Shipping Policy

Shipping Destinations

JanSport ships to most US addresses including Alaska, Hawaii, and military addresses of APO, FPO, and DPO. JanSport doesn’t ship to US Territories, including American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands. Shipping to P.O. boxes is not available.

Shipping Methods

All JanSport orders are shipped and delivered via Standard, 3-Day, 2-Day, and Overnight services. Orders shipped via Standard Delivery are delivered 4-6 shipping days after it is shipped. Most orders to AK and HI via 2-day service. When your order ships, you’ll receive an email confirmation with the tracking number(s) and estimated delivery date.

Free Shipping

JanSport offers Free Shipping on orders over $27 for US customers only. Orders shipping to Alaska or Hawaii are not eligible for free shipping promotion. See at checkout whether your selected items are available for the Free Shipping offer.

Shipping Charges

The shipping cost is based on an item’s size, weight, shipping method, and delivery address. See the table below for more details:

Subtotal

Standard

3 Day

2 Day

Overnight

$0 – 26.99

Free

Free

$14.95

$17.95

$29 – 38.99

Free

Free

$14.95

$17.95

$39 – 79.99

Free

Free

$18.95

$21.95

$80 – 109.99

Free

Free

$20.95

$23.95

$110+

Free

Free

$22.95

$25.95

For more info, check out the Shipping and Billing page of JanSport.

JanSport FAQs

How to redeem a JanSport promo code?

To redeem your JanSport promo code, you first need to add a product to your shopping cart to proceed.

To add a product, simply navigate to JanSport.com, choose your product, and click on the “ADD TO CART” button to add your product to the Shopping Cart.

Once the merchandise is successfully added, a pop-up menu will appear from the top right corner of the screen. Click the “CHECKOUT” button to go through to the Shopping Cart page.

JanSport coupon code input

On the Shopping Cart page, you can find the designated field to apply promo code, labeled “Apply A Promo Code” as shown in the screenshot above. Click on it to expand and enter your promo code. You can either paste the code into the box or type it manually, then click the “APPLY” button to redeem the code successfully.

Once the code is applied, follow the instructions and enter the necessary details to place your order.

Why is my promo code not working?

If your JanSport promo code is not working, try the following:

  • As all promo codes are subject to expiry, check whether the promo code is still valid and not expired yet.
  • Usually, promo codes have certain terms and conditions to abide by. Check if your cart value or included products qualify for the promotion you want to grab.
  • Your cart total may need to exceed or equal to a certain amount to qualify for the promotion.
  • Check if the code is already used or not.
  • Verify that you entered the promotion code number exactly as shown, without spaces. If problems persist, please refer to the terms and conditions associated with the promotion code.
  • The promo code you have entered could be case-sensitive. Type accordingly.
  • Remove the redundant spaces if there are any.

How do I know more about JanSport savings?

You can always check back on this Koopy page for more JanSport savings tips, promotional deals, and discounts.

Can I get a price adjustment for items now on sale?

Online price adjustments can be made within 1 week of the original purchase. No price adjustments are eligible on Black Friday or Cyber Monday deals.

What methods of payment does jansport.com accept?

JanSport.com accepts several forms of payments for your shopping convenience, including both domestic and international versions of the below cards:

  • Visa
  • MasterCard
  • Discover
  • American Express. 
  • Debit cards with a Visa or MasterCard logo are also accepted.
  • Apple Pay
  • Klarna
  • PayPal
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