JCPenney Customer Service

1-800-322-1189

Live Chat Unavailable

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JCPenney offers a help center with useful information to the customers on the following topics and more:
  • - Order & Shipping
  • - Pricing & Payment
  • - JCP Credit Card
  • - Product Information and Rewards
Visit JCPenney Help Center here.

JCPenney Coupons And Deals 2022

  • Place an order on JCP.com 2 hours prior to store closing to get your order.  Learn more here. Curbside
  • Carry your Driver's License or ID, and the credit card used to make the purchase to use in-store pickup. Learn more here. In-Store Pickup
  • Some orders qualify for free delivery. Choose a 7-9 business day delivery option during checkout. Learn more here. Free Shipping
  • Join the program and get extra 30% off, earn $10 rewards, receive birthday gifts, and special offers on your purchases. Learn more here. Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Additional 15% off on most products
Deal
7 months ago 188 days left

Additional 15% off on most products

This discount is valid on most products
GET DEAL
SHOW COUPON
Diamond Pendant Necklace For $19
Deal
Tip: No code needed! Expires: Ends: 8/23/2020 Details: Limited Time Special! Get Diamond Pendant Necklace in Sterling Silver for $19....

Tip: No code needed!

Expires: Ends: 8/23/2020

Details: Limited Time Special! Get Diamond Pendant Necklace in Sterling Silver for $19.


More

Expired Offers

These offers had officially expired, but may still work.
Avail Additional 30% Off on Select Fine and Fashion Jewelry
Deal
This promotional offer is valid on Select Fine and Fashion Jewelry (On Payment via Jcpenney Credit Cards only)
GET DEAL
GIVEGEMS
Additional 20% discount on most products
Deal
This discount is valid on most products
GET DEAL
BESTDAD9
Get Extra 30% OFF on Selected Products
Deal
This voucher is applicable on Selected Products
GET DEAL
FRIEND19
Extra 35% off on Select Fine and Fashion Jewellery
Deal
This discount is applicable on Select Fine and Fashion Jewellery
GET DEAL
BIGSALE9
Avail Additional 30% discount on Selected Products
Deal
Applicable on Selected Products
GET DEAL
HONOR30
Load More

JCPenney Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save at JCPenney

You can receive Free Shipping on orders of $49 or more. Some exclusions may apply, especially on oversized products.

Shop the Clearance section to score super savings. You can save up to 80% off select items, which can be a great opportunity for deal shoppers.

Take advantage of the Lowest Price Guarantee. If you find a lower price on an identical item within 14 days after purchase at a competitor, JCPenney will beat that price by 5%. You can even add a JCPenney coupon if you’re making your price match in stores.

JCPenney offers all sorts of services in its stores, including salon and optical services, home services, photography, custom decorating, and more. If you want some extra help with your professional photographs, home décor, or other services, call your local JCPenney to see what it offers.

You can sign up for email alerts from JCPenney to get special offers and promotions.

Always check the Rebates section once you’ve finalized your purchase. The great thing about rebates is that you can use JCPenney coupons on your order, then send in manufacturers' rebates to get additional benefits like cash back, free items, gift cards, or other discounts.

The JCPenney app, which you can find on iOS and Android, allows you to make credit card payments, save coupons, schedule pick-ups, and book salon appointments. The price scanner allows you to uncover immediate product information, like online customer reviews. You can also get notifications when there are new sales and JCPenney coupons.

JCPenney Shipping Policy

JCPenney Shipping and Handling charges are based on the subtotal of your order and the shipping method selected. Special promotions and offers may reduce or eliminate shipping charges, however handling charges may still apply.

JCPenney will not deliver to known expeditors or freight forwarders. JCPenney is not responsible for and will have no liability for pick up or delivery by non-JCPenney delivery agents.

Get 3-5 business day delivery to your home, office, or dorm, anywhere within the 48 contiguous United States, or select express delivery to get your order faster!

JCPenney Free Shipping
JCPenney orders that qualify for free shipping are shipped through Standard Delivery 3-5 business day method. Eligible customers must select this option in checkout in order to receive free shipping. Free shipping excludes truck-delivered items and may also exclude select manufacturer delivered items based on participation.

JCPenney Return Policy
Made a purchase that’s not what you expected? JCPenney will gladly accept many JCPenney Store and JCP.com merchandise returns in the original condition. 

JCPenney monitors Return Activity through the use of third-party service and reserves the right to limit returns or exchanges with or without a receipt.

 

JCPenney FAQs

Can I use JCPenney coupons in retail stores and online?

  • jcpenney coupons

It depends on the coupon. Some coupons are only available online, while others are only available in a physical location, and others can be used either way. You can see all coupons, including online-only, store-only, and dual-use coupons, on the company’s website.

If you want to use a store-only coupon, you can print out the barcode at home or bring it up on the mobile app when you check out. Many coupons are only available in your local store, so consider visiting the store if you want to save even more.

How can I stay up to date on limited-time JCPenney coupons?

You can find many JCPenney coupons and sales available on its weekly ad. The company puts up its weekly ad on the website, so you can see all the best sales and discounts every week. The ad also specifies whether certain promotions are available in stores, online, or both. Plan your JCPenney purchases around both these ads and the coupons at Savings.com to get the best prices.

Can I use JCPenney coupons on sale products?

With many coupons, you can use them on top of sales for even better discounts. That often includes even clearance items, which can have discounts up to 80% off. That means you can get a genuinely incredible price on JCPenney orders if you’re good at stacking coupons and deals. Check the terms and conditions of each coupon to see how you can use it.

JCPenney Customer Service

1-800-322-1189

Live Chat Unavailable

Contact Form Unavailable

JCPenney offers a help center with useful information to the customers on the following topics and more:
  • - Order & Shipping
  • - Pricing & Payment
  • - JCP Credit Card
  • - Product Information and Rewards
Visit JCPenney Help Center here.
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