J. Jill Customer Service

1-800-343-5700

Email Unavailable

Live Chat Available

Contact Form Available

Check out the FAQs on the customer service section of J. Jill's website for any information about online orders, shipping, returns, sizes, and other technical assistance.

J. Jill Coupons and Deals 2024

  • J. Jill offers free Standard shipping on orders of $125 or more. Learn more here. Free Shipping
  • J. Jill offers limited-contact curbside pick-up at select locations. Learn more here. Curbside
  • Join Inspired Rewards to get special discounts, earn rewards with each purchase, and enjoy exclusive benefits. Learn more here. Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Free Shipping on Orders of $100 Or More
Sale
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SHOW COUPON
Limited Time Only! Free Shipping on $100+
Sale
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SHOW COUPON
20% Off Orders For Cardholders
Deal
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GET DEAL
SHOW COUPON

Expired Offers

These offers had officially expired, but may still work.
Free Shipping on $100
Sale
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SB092001
$50 Off $150 Or More With Free Shipping
Sale
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GET DEAL
WW2009B
$50 Off $150 Or More + Free Shipping
Sale
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WW2009A
$50 Off Orders $150 Or More
Sale
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GET DEAL
RT0920

J. Jill Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save at J. Jill

Sign up for Emails  Visit the J.Jill website and scroll down to the footer section of the homepage to sign up for the email newsletter. Once you subscribe to the newsletter, you will be able to receive special offers, current deals, sale alerts, and new product updates, among other promotional emails from J.Jill.

Join Inspired Rewards Apply for the J.Jill Credit Card to join the company’s rewards program for exciting rewards and benefits. You will get a 15% discount on your first order after you open and use the J.Jill Credit Card. You can also enjoy discounts, birthday offers, complimentary gift packaging, early access to events, and various other perks.

Check out J.Jill's Sale Check out J.Jill’s online sale for exciting offers and discounts on a wide array of products, including tops, dresses, shirts, bottoms, jeans, sweaters, jackets, and more. You can get discounts of as much as 40% on select styles when you shop from the sale page. Additionally, check out the new markdowns and final sale items for hefty discounts.

J. Jill Shipping Policy

Shipping Options

J. Jill delivers orders via standard, 2-day, and next-day shipping.

  • Standard Shipping Deliveries to addresses within the continental US take 4 to 7 business days. Deliveries to APO/FPO addresses, Alaska, and Hawaii take 10 to 14 business days. Estimated delivery times are calculated from the date of shipment.
  • Quick ShippingOrders placed before 3 pm EST are delivered within 2 business days.
  • Express ShippingOrders placed by 3 pm EST are delivered by the next business day.
  • Canada ShippingDeliveries to Canada may take 10 to 14 business days.

Shipping Costs

Total Order Value Standard Shipping Quick Shipping Express Shipping Canada Shipping
$125 or less $5.95 $8 plus corresponding standard shipping cost $15 plus corresponding standard shipping cost $12 (per address) plus corresponding standard shipping cost
$125.01 or more Free

Shipping Destinations

In addition to the continental US, APO/FPO addresses, and Canada, the store ships to several international locations within 10 to 14 business days. To know which international locations the store ships to and the international shipping charges, visit the J. Jill website.

Free Shipping

J. Jill offers free standard shipping on orders of $125.01 or more after all applicable discounts and before the application of taxes.

For more details about J.Jill's shipping policy, click here.

J. Jill FAQs

How do I redeem a J.Jill promo code?

To redeem a J.Jill promo code, visit J.Jill’s website and select the product(s) you want to buy. Choose the item specifications and add the product(s) to the bag. Once you are done shopping, click the shopping bag icon on the top right corner of the web page and proceed to checkout.
jjill coupon code
On the checkout page, enter your coupon or promo code in the “Promotional Code” box on the right side of the page as shown in the screenshot above. Click “Apply” to redeem the code and complete the checkout process to place your order.

What do I do if my promo code gets rejected at checkout?

If your promo code gets rejected at checkout, check the expiry date of the code to make sure it is still valid. Correct any typing errors such as spelling mistakes, unnecessary spaces, and wrong letter cases. Read the terms and conditions of the promo code to also ensure that your order is eligible for the promotional offer. You must also make sure that the items in your order meet all the terms and conditions of the promotion.

What payment methods does J.Jill accept?

J.Jill accepts American Express, Discover, MasterCard, Visa, J.Jill Credit Card, and PayPal for online orders.

Where can I find J.Jill coupons and promo codes?

Subscribe to the J.Jill newsletter to receive current offers, deals, sale alerts, and new product updates, among other promotional emails from the company.

For the latest J.Jill coupons and promo codes, frequently check this page you are currently on.

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