Joules Customer Service

1 (800) 583-9559

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Joules also offers a Customer Service page to help you find answers to your questions about shipping, returns, prices, and more.

Joules Coupons and Deals 2024

  • Joules offers Free Shipping on orders over $49 within the United States. Learn more here. Free Shipping
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  • Deals
  • Coupons
  • Sales
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Sorry, there are currently no active offers available for Joules

More Ways to Save at Joules

Shop the Seasonal Sale Section - Joules Seasonal Sale section allows you to save more than 50% when you shop from it. Choose your products from a wide-ranging category and score more savings on clothing and accessories for women, men, babies, boys, and girls. Visit the linked page often and never miss out on any Joules sale program.

Check out the Clearance Deals - The Joules clearance section is filled with amazing discounted deals where the company puts products from bygone seasons to make way for the new ones. Check out the clearance deals on clothing, footwear, and other fashion accessories, and grab a bargain for yourself at a price that will go gentle with your pocket.

Take Advantage of the Student Discount - If you’re a student, verify yourself with Student Beans and get an additional discount of 20% off on Joules products. Follow the link and click the ‘Login” button to get started. Upon successful verification, you’ll be provided with a discount code to apply at checkout.

Participate in the Online Competitions and Giveaways - Visit the page and know about the current online competitions and giveaway events to participate and win exciting Joules products. All the terms and conditions of the competitive events are listed on the page to know them in detail.

Join the Joules Mailing List - Sign up and join the mailing list of Joules and get exclusive offers, fantastic competitions, and news from the brand straight to your mailbox. Simply visit the homepage of the Joules official website and scroll down to the footer section and enter your email and click “JOIN”.

Joules Shipping Policy

Free Shipping

Joules offers Free Shipping on orders over $49 within the United States.

Shipping Methods, Charges, and Delivery Time

Only one Standard USA Shipping is available to ship and deliver all your Joules orders across the US addresses. All US-bound orders are shipped via DHL courier where tracking is available for customers. shipping times may be extended during national and international holidays. You will be sent a dispatch email that contains tracking of your parcel. See below for more details:

Shipping Methods

Shipping Charges

Delivery Time

USA Shipping

$4.95 per order, on orders below $49

Up to 5-6 business days 

To know more about the shipping policy of Joules, click here

Joules FAQs

How can I redeem a Joules promotional code?

To redeem a promo or voucher code on Joules, add a minimum of one product to your shopping cart to proceed.

To add a product, simply navigate to the website, choose your product, select quantity, and click on the “Add to my bag” button to add your product to the Shopping Bag.

Once the product is successfully added to your Shopping click the “Go to my shopping bag” option to get redirected to the Shopping Cart page. You can also click on the tiny shopping bag icon located on the extreme right corner of any page to land on the Shopping Cart page.

Joules coupon code input

On the “Your Shopping Bag” page, you can see the space to add your promo code. Simply enter it in the “PROMOTIONAL CODE” box, which is located in the right-hand column on the basket page, as shown in the screenshot above.

Enter your promo code and hit the “Apply” button to redeem the code successfully.

Next, click the “CHECKOUT” button if you’re done with your promo code redemption to complete the order purchase.

Why is my discount code not working?

If your Joules discount code is not successfully applied, check the following:

  • Check whether the promo code is still valid as offers may not be applied if they have expired and can’t be redeemed further.
  • Check whether your order meets all the Terms and Conditions of the Promotion and Offers. All details of active offers and promo codes are given on the aforementioned link.
  • Check the spelling of the promotional code and enter it in the correct case order only.
  • Some Joules products may not be qualified for the offer. Check the eligibility and add items accordingly if you want to redeem the selected offer.
  • Offers may sometimes be only applied if the order qualifies the minimum order value. Ensure that your order exceeds or equals the minimum value.
  • Promo codes, special offers, or discounts can’t be combined with any other offer or applied to previous purchases.

How can I know more about promotional deals and offers of Joules?

Joules has a wide variety of cheap and affordable Gift Merchandise perfect for every occasion and a little something for everyone. Check out the Gifts Under $50 section to find all the products under $50.

Check back frequently on the Koopy page where you’re currently on to explore the latest Promotional codes, offers, and promotional deals of Joules.

Can I apply a promotional code later once I process my order?

No, once an order is processed neither a customer nor Joules would be able to amend it. Promotional codes must be used before an order is confirmed.

Can I combine more than one promotional code at checkout?

No, only one promo code is allowed to be applied per order. They also can’t be used in conjunction with any other offer.
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