L.L. Bean Customer Service

1 (800) 441-5713

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Browse through L.L.Bean's online customer service section if you need help with the following:

  • - Online Orders
  • - Returns
  • - Exchanges
  • - Shipping
  • - Payment
  • - Promotions
  • - Fit Guides
  • - Sizing Charts

L.L. Bean Coupons And Deals 2023

  • L.L.Bean offers free Standard shipping on orders of $50 or more within the USA. Learn more here.

    Free Shipping
  • You can pick up online orders of most in-stock items from your nearest L.L.Bean store. Learn more here.

    In-Store Pickup
  • Get the L.L.Bean Mastercard and earn rewards in the form of Bean Bucks with your purchases. Learn more here.

    Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
20% Discount On Backpacks, Lunchboxes & More
Get 20% off school backpacks, lunchboxes, and more

Expired Offers

These offers had officially expired, but may still work.
10% Off
8 months ago Expired

Expired10% Off Your Order

10% Off Your Order with Code: SUNNY10. Standard Exclusions Apply. Offer Ends 6/13!
10% Off
8 months ago Expired

ExpiredTake 10% off your order

Take 10% off your order with CODE: STEPOUT10. Ends Monday, 5/30. Standard exclusions apply!
15% Off
1 year ago Expired

Expired15% Off Full Price Items

15% Off Full Price Items with code: COZY15. Offer ends Monday, January 31!
10% Off
10% Off Full Price Products! Limited-time offer. Use promo code JOY10. Offer ends Monday, November 15!
10% Off
10% Off Sitewide Purchase. Code: FALL10
Load More

L.L. Bean Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save More at L.L. Bean

Sign Up For Newsletter - When you’ve got your eye on a particular tool, home furnishing, or item of clothing, you can make it yours for less with a quick sign-up to the L.L. Bean newsletter. In the beginning, you’ll get a one-off discount on your next purchase. Top that off with immediate notifications on the best seasonal price cuts and you’ve got a recipe for successful saving all-year-round.

Get Signature Line Clothing - The Authentic Signature Line of clothing inspired by the New England outdoors is exclusive to llbean.com. Another exclusive product is the iconic Maine Hunting Shoe with a 100-year history.

Get The L. L. Bean Mastercard - The L. L. Bean Mastercard has no annual fee and offers 3% rewards on purchases in-store and 1% rewards everywhere else.

L.L. Bean Shipping Policy

Shipping Options

L.L.Bean offers Standard and Express shipping options as well as free ship-to-store delivery.

Shipping Duration and Charges

Shipping Method

Order By

Estimated Delivery Time

Shipping Charge

Free Standard

10 am ET

Within 4 to 7 business days



10 am ET

Within 5 to 8 business days


Express to the contiguous US

1 pm ET

Within 4 business days


Express to Alaska and Hawaii

1 pm ET

Within 5 business days


Shipping Destination

L.L.Bean ships orders to the contiguous US, Alaska, and Hawaii. The store also ships to Canada through its Canadian site.

L.L.Bean ships to international locations, including Asia, Australia, Europe, Hong Kong, Mexico, the United Kingdom, among others via its global site.

For more information on international shipping, click here.

For information on shipping to Canada, click here.

Free Shipping

L.L.Bean offers free standard shipping to US addresses on orders of $50 or more, after the application of promotions and discounts.

Free standard shipping is also available for L.L.Bean Mastercard members with their L.L.Bean Mastercard on minimum order value.

Free shipping is not valid for express shipping, home delivery freight charges, Direct to Business orders, and on orders from select international locations.

To know more about L.L.Bean’s shipping policy, click here.

L.L. Bean FAQs

How do I redeem an L.L.Bean promo code or gift card?

To redeem an L.L.Bean promo code or gift card, simply follow the steps below.

  • Add the items you want to purchase to your shopping bag.
  • Once you have done shopping, click on the Shopping Bag on the right-hand corner of the website.

ll bean promo code

  • On the Shopping Bag page, you will see an option to ‘Add Promo Code or Gift Card’ under the Order Summary on the right side.
  • Enter the promo code in the box and click ‘Redeem’. Once the code has been successfully redeemed, proceed to checkout.

How do I redeem an L.L.Bean promo code received via email?

To redeem a promo code received via email, click the link provided in the email and the promo code will be automatically applied to your order.

Where can I see promotional savings?

You can see promotional savings on the Review Order and Payment Options pages. For promotional offers that require a minimum qualifying order value, the promotional savings will be displayed only after your order meets the minimum order value.

Can I combine a dollar off promo code with a percentage discount promo code on a single order?

No, you cannot combine a dollar off promo code with a percentage discount promo code on a single order. If your order qualifies for both such promotions, you will receive the promotion that offers the highest benefit.

Where can I find the latest L.L.Bean promo codes?

For the latest L.L.Bean promo codes and discounts, check the Discounts section on the L.L.Bean website. You can also sign up for email updates to receive L.L.Bean exclusive offers and promo codes via email.
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