Petflow Customer Service

1-888-316-7297

Email Unavailable

Live Chat Unavailable

Contact Form Unavailable

You can also visit the Customer Care page of PetFlow to get additional information regarding PetFlow Basics, Your Account, Shipping & Delivery, Payments, Promotions, Coupons, & Discounts. Visit the PetFlow Customer Care page here.

Petflow Coupons & Promo Codes 2022

  • For orders over $49, shipping is Free within the United States. Learn more here. Free Shipping
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
10% Off
Deal
1 month ago 66 days left

10% Off For Life

Get the food, treats, and toys your pet needs from Petflow and save 10% for life on autoship!
GET DEAL
SHOW COUPON
10% Off
Deal
1 month ago 35 days left

Beneplace Exclusive 10% Offer

10% off for life on Auto-ship orders, with some exclusions (max savings $100 per order)
GET DEAL
SHOW COUPON
20% Off
Deal
1 month ago 4 days left

Extra 20% Off Elanco Products!

Extra 20% Off Elanco Products! code ELANCO20
GET DEAL
SHOW COUPON
10% Off
Deal
1 month ago 19 days left

10% Off Medications on Petflow

10% off all pet medications with Petflow .com! Use coupon RXMEDS10
GET DEAL
SHOW COUPON
10% Off
Deal
2 months ago 19 days left

10% Off Medications on Petflow

10% off all pet medications with Petflow .com! Use coupon RXMEDS10

Expired Offers

These offers had officially expired, but may still work.
30% Off
Deal
30% off your first Auto-Ship of Hill's Science or Prescription Diet dry food
GET DEAL
FEEDLOVE30
30% Off
Deal
1 month ago Expired

Expired30% Off Merrick Treats!

30% Off Merrick Treats with code MERRICKTREATS30
GET DEAL
MERRICKTREATS30
30% Off
Deal
30% off your first Auto-Ship of Hill's Science or Prescription Diet dry food
22% Off
Deal
3 months ago Expired

Expired22% Off Orders Over $200!

Save 22% on orders over $200, with a maximum savings of $110. Some brand exclusions may apply.
25% Off
Deal
25% off Hill's Science Diet Perfect Digestion dry food
Load More

More Ways to Save at PetFlow

Check out the Deals - Save money with exclusive discounts and shop for your favorite monthly deals on dogs’ and cats’ food, toys, treats, and more at PetFlow. Visit the linked page to browse the current offers for additional PetFlow savings.

Give $10, Get $10 - Take advantage of the referral program of PetFlow to earn up to $500 and free pet food. You will get a $10 credit for your future PetFlow orders when the referred person makes his/her first purchase using your referral link. Click on the link and enter your email to start sharing with friends.

Save $50 with Auto-Ship - Choose Auto-Ship at Checkout and receive $10 off your first 5 shipments. It’s a subscription-based auto-replenishment service where subscribers are eligible for exclusive discounts and promotions - check your inbox for those deals.

Get Free Shipping - Shipping is free within the United States when you order anything over $49. Click on the link to know more about the free shipping promotion.

PetFlow Shipping Policy

Shipping Destinations

PetFlow ships to the lower 48 states only from one of the two warehouses, in Cranbury, NJ or Las Vegas, NV. Shipping to Alaska and Hawaii is not available, this includes orders to PO Boxes or APO/FPOs. PetFlow doesn’t ship to international destinations as well.

Delivery Time

In most cases, non-prescription food orders will arrive 2-3 days after you place your order. Prescription orders typically take 2 days for verification and another 2-3 for delivery. 

Shipping Charges

For orders over $49, shipping is Free. For all other orders, PetFlow charges a flat $5.95 shipping fee.

For more information, click here.

PetFlow FAQs

How to redeem a PetFlow promo code?

To redeem your promo code for PetFlow, perform the following steps:

Choose your product and click the “Add to Cart” button to add the product to your shopping cart.

Once you have added the item(s)you would like to purchase to your cart, click the “Proceed to Checkout” option on your screen. This will take you to the checkout page.

Sign in to your PetFlow account or sign up for one and continue as a guest user.

On the checkout page, you should see the field called ”Apply a promo code” to enter a promotional code as shown in the screenshot above.

Enter your code into the box and click the “Apply” option to redeem the code.

Why is my PetFlow promo code not working?

Your PetFlow promo code may not work due to several reasons, below are some potential ones:

  • You are using a promo code that is expired. An expired coupon won’t get redeemed. All promo codes are subject to expiry.
  • The promo code you’re trying to redeem is not eligible for the products you’ve put in your shopping cart. The selected product may be coupon-excluded. Read the terms and conditions of the code you’re using.
  • You’ve entered the wrong code or some typo happened when you were entering the code. Check the correct case order and spelling before applying the code.

Does PetFlow accept manufacturers' coupons?

Yes, If you want to use a manufacturer's coupon, you can send it to the following address:

PetFlow Coupons

9340 W Martin Ave, Ste 100

Las Vegas, NV 89148

You have to include the email address associated with your account (or the order number associated with the item) and PetFlow credits your account for the amount of the coupon once received.

How to get the latest PetFlow promo code and other offers?

As the PetFlow website has an option to enter a promo code for additional savings you can get all the active promo codes that can be applied towards future purchases here. Visit Koopy.com/store/PetFlow/ for all the special offers and discounts.

Why am I being charged shipping with my coupon code?

A $5.95 shipping fee applies to all orders under $49. This is calculated after any discounts or promotions are applied. If your order total falls below the $49 mark after your coupon is applied, you'll see the shipping charge added to the total. If your order is over $49 after the coupon is applied, you'll enjoy free shipping and see that charge removed on the checkout page.

Petflow Customer Service

1-888-316-7297

Email Unavailable

Live Chat Unavailable

Contact Form Unavailable

You can also visit the Customer Care page of PetFlow to get additional information regarding PetFlow Basics, Your Account, Shipping & Delivery, Payments, Promotions, Coupons, & Discounts. Visit the PetFlow Customer Care page here.
Koopy
Logo
Register New Account
Reset Password