Roxy Customer Service

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Roxy has a FAQ page that you can visit for all the frequently asked queries related to Shipping, Orders, Warranty, Roxy Girl Club, Sweepstakes, and others. Visit the Roxy FAQ page here.

Roxy Coupons & Promo Codes 2024

  • Shipping is free for loyalty members and those who spend over $65 and choose standard shipping at checkout. Learn more here. Free Shipping
  • Join Roxy Girls Club and earn rewards points and redeem them for exclusive rewards, plus more benefits. Learn more here. Rewards Program
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  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Roxy

More Ways to Save at Roxy

Check out the Roxy Sale Assortments - Now you can save on your online purchases, thanks to the year-round sale programs of Roxy. Roxy seasonal sale programs offer discounts on the existing stock as well as newly-launched fashion wear and accessories for women and kids. You can not only explore all the discounted items here but you can filter them by color, size, price, and category to choose your favorite ones.

Join the Roxy Girl Club - Join Roxy’s rewards program called Roxy Girl Club to earn rewards points for future redemption and other exclusive benefits. You will earn 1 point on every $100 spent on the site and on every 200 points earned, a $15 off is there for you. Plus, Free US shipping, 20% off your second Loyal Purchase, and much more are there for the members.

Get Pro Discounts - Roxy offers pro discounts to healthcare professionals and first responders by honoring their contributions to society. They can receive 30% off on every purchase on roxy.com as soon as they verify their employment status. Click on the link to know more.

Sign Up for Emails - Click on the link and open the Roxy email sign-up page. Enter your details and click the “SEND” button to be part of the Roxy family. You will get regular updates on sales, promotions, sweepstakes, and more when you sign up.

Roxy Shipping Policy

Shipping Methods

Roxy.com ships through four methods: Standard, Ground, Second-Day, and Next-Day shipping services. Shipping to Alaska, Hawaii, Territories, PO Box, and APO/FPO addresses is available. Expedited shipping is not available for every destination.

Free Shipping

Roxy offers free standard shipping to all orders over $65. Loyalty Members are also eligible for free shipping and returns.

Shipping Rates and Timelines

Standard shipping is the most affordable shipping option where it takes 2 to 6 days to deliver all orders within Continental US, 10 to 14 days to Alaska & Hawaii, and 4 to 6 weeks for Territories. Whereas, Ground shipping takes 1 to 5 days for both Continental US and Alaska & Hawaii addresses. Check the chart below for Standard Shipping rates and delivery time.

Shipping Destinations

Cost for Orders Under $65

Cost for Orders over $65

Estimated Delivery

Continental US

$5.00

Free

2 to 6 business days

Alaska & Hawaii

$8.00

Free

10 to 14 business days

US Territories, APO/FPO

$5.00

Free

4 to 6 weeks 

For shipping rates and delivery time of other shipping methods, check out the Shipping Policy of Roxy.

Roxy FAQs

How to redeem a Roxy promo code?

A Roxy promo code can be entered on the Shopping Cart page under the “Enter Your Promo Code” tab.

First, choose a product, and enter the product page.

Choose your specifications and click the “Add to Cart” button. This will add the product to your shopping cart.

If the product is added to your cart successfully, you can visit the shopping cart page by clicking on the tiny shopping cart icon you can see on the top right corner of almost any page.

On the Shopping Cart page, you can see a field to enter the promo code, see the screenshot above.

Enter your promo code and click the “Apply” button to redeem it.

Click the “Secure Checkout” button once you’re code is redeemed and you’re ready to order with a special discounted price.

Why is my Roxy promo code not working?

In case your Roxy coupon code doesn’t work, check the following:

  • Check the expiry date of the promo code as most promo codes are subject to expiry. The promo code you are trying to redeem could be an expired one. So, always check the validity of the code.
  • Check whether there are any typos in the code that you’ve entered. Enter the right promo code without any spelling mistakes. Also, check whether you have entered the right case format and put the space according to the correct format.
  • Refer to your specific promo code terms and conditions. Each Roxy promo codes have their unique terms to redeem. There could be products in your shopping cart that won’t be purchased using the promo code you’re currently using. Terms and conditions of the promo code always mention promo-exempt products if there are any.

How to get the latest Roxy discount code and other offers?

You can always come back to this page where Koopy offers you the latest Roxy promo codes and discounts. You can copy/paste the promo codes or activate any special offers shown here.

Do Roxy Girl Club Loyalty Members receive Free Returns?

Yes, return shipping is free for loyalty members. Roxy will provide you with a free return shipping label when you return an eligible product.
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