Sears Customer Service

1-800-697-3277

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Sears also offers a help center to provide answers to your questions on the topics mentioned below and more:

  • - Order Management
  • - Pickup, Shipping, and Delivery
  • - Payment and Billing
  • - Product Information

Visit Sears Help Center here.

Similar Coupons & Offers

Sears Coupons And Deals 2024

  • Free shipping is available on orders over $50. Learn more here.

    Free Shipping
  • Become a Shop Your Way® member and select In-Vehicle Pickup on the Sears app installed on your mobile device. Learn more here.

    Curbside
  • If you find a lower price on an identical brand at another local competitor's retail store, Sears will match that price. Learn more here.

    Price Match
  • Get started with Sears Online Layaway and get great deals with easy payments later as you select “Pay with Layaway”. Learn more here.

    Layaway
  • Join the program for free and earn 10 points for every dollar spent on your purchases. Redeem these points on your next order. Learn more here.

    Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Up to 50% Off Select Mechanics Tools
Deal

Tip: No code needed!

Expired Offers

These offers had officially expired, but may still work.
Up To 50% + 10% Off Tools Purchases
Deal
Offer applicable on select tools purchases worth $49 or more with qualifying Shop Your Way or Sears credit card.
Save $21 On Craftsman Adjustable Wrench Set
Deal
Offer valid on Craftsman 2 PC. Adjustable Wrench Set at $20.99 only.
GET DEAL
TOOLSDEAL
Craftsman Screwdriver Set At Just $13.94
Deal
Buy Craftsman 8 piece screwdriver set for $13.94 only.
GET DEAL
TOOLSDEAL
Free Shipping On Products Sold By Sears And Kmart
Sale
Free shipping is available on all orders over $59.
5% Off Craftsman 8 Pc. 12-Point Combo Wrench Set
Sale
5% discount available on sitewide purchase of select products with qualifying Shop Your Way or Sears credit card.
GET DEAL
TOOLSDEAL
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Sears Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount yes 5% - 50%

More Ways to Save at Sears

Get Free Shipping - Get free shipping on orders of $49 or more. Ship Your Way Max members get free two-day shipping on certain items and free shipping on everything else.

Shop Your Way - The Shop Your Way loyalty program dishes out exclusive discounts, coupons, and promos while you earn 10 points for every $1 spent online or in stores.

Get Price Matched - Sears offers price matching on exact items sold by competitors in local stores or online. All you have to do is show the price to the clerk on the same day of your purchase.

Grab Birthday Deals - The Shop Your Way Birthday Club gives you party ideas and deals while you create wish lists for the birthdays in your life.

Sears Shipping Policy

Shipping Options

The shipping options offered by Sears include Economy, Standard, Expedited, and Premium.

Orders are shipped to APO/FPO addresses via USPS.

Oversized orders or items weighing over 150 pounds are shipped only within the 48 contiguous States.

Shipping Duration

Shipping Method

Shipping Duration

Economy

5 to 7 business days

Standard

3 to 5 business days

Expedited

2 business days

Premium

1 business day

Shipping rates are calculated at the time of checkout and vary with the weight and order value of items.

Shipping Destinations

Sears ships to the United States, APO/FPO addresses, and U.S territories excluding Guam, Puerto Rico, and the U.S. Virgin Islands.

Sears does not ship to P.O. boxes.

Free Shipping

Free shipping is available on items that are sold by Sears and Kmart on orders over $59.

For further information on Sears’ shipping policy, click here.

Sears FAQs

How can I redeem a promo code or coupon?

Visit Sears’ website, choose the items you want to buy, and add them to your ‘Shopping Cart’. Once your shopping is complete, click on the shopping cart icon on the right-hand upper corner of the webpage. When you click, you land on the ‘Shopping Cart’ page. 

sears promo code

Scroll down to see the ‘Coupon Code’ box on your right side. Enter the promo/coupon code in the box without typing errors and click ‘Apply’. Once your code is successfully applied, click ‘Proceed to checkout’. You can either sign in or create an account to checkout, or checkout as a guest.

Why is my promo code not working?

If your promo code is not working, please check the following: 

  • Codes are case-sensitive. Make sure lower and upper cases are correctly used. 
  • Make sure there are no unnecessary spaces between letters. 
  • Check the validity of the coupon/promo codes. 
  • Check the terms and conditions of the coupon to ensure to avoid any violations. 
  • Check the eligibility of the items you have chosen to purchase.

Where can I find out about the promo codes?

You can sign in with your email address on Sears’ website or can download the mobile app or follow Sears on social media to get the latest updates on promo codes, deals, and offers. You can also stay tuned to this page for promotional offers and updates.

What payment methods are accepted by Sears?

Payment methods accepted by Sears include Sears gift card, Kmart 16- digit card, Sears ChargePlus, Sears Commercial One, Sears card, Sears Premier Card, Sears Gold MasterCard, MasterCard, Visa, and Discover.

Can I get any special coupon if I have the Sears Credit Card?

Sears credit card gives you additional cashback points which you can use for future purchases. In addition to bonus points, you can also get special Sears deals and coupons and deals if you have a Sears credit card. For more information, you can check the website’s ‘Credit Card Offers’ page.

Can I get exclusive coupons on the Sears mobile app?

If you have downloaded the Sears mobile app, you will be able to get better prices and exclusive coupons. You will also get a coupon applied to your first purchase after downloading the app. You can also save Sears coupons to your phone for an easy shopping experience both in-stores and online without a physical copy or printout of the coupon.

Similar Coupons & Offers

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