T-Mobile Customer Service

1-800-937-8997

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T-Mobile offers a Support page to answer your questions on topics like order, shipping, billing, policies, plans, and more.

T-Mobile Coupons and Deals 2024

  • T-Mobile offers Standard and Overnight shipping options but the shipping methods vary as per the products. Learn more here. Delivery
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Sorry, there are currently no active offers available for T-Mobile

More Ways to Save at T-Mobile

Grab T-Mobile's Deals Visit the deals hub on T-Mobile’s website for the latest deals, current offers, and more opportunities to save. You can find deals on Android phones, Samsung phones, Apple devices, tablets, watches, and much more. Scroll down the deals page and sign up with your name, email, and phone number to receive the best T-Mobile deals via email or text.

Check Out Magenta Military Plans T-Mobile offers a 50% discount on its Magenta plan rates for family lines, which include 5G access, to active-duty military personnel, veteran, or military family members. If you can verify your military status then you can save substantial money when you opt for the Magenta Military or the Magenta Max Military plans.

Take Advantage of Senior Discounts T-Mobile not only shows support for the military but also takes care of its senior citizens by offering discounted plans and great deals. Customers aged 55 or more can enjoy up to 50% savings on T-Mobile’s best-price unlimited plan, access Netflix, and get 5G access for no extra charge.

Sign Up for T-Mobile Money T-Mobile Money makes online banking easier and more beneficial than before with its range of benefits, including 4% Annual Percentage Yield (APY), no account fees, more than 55,000 no-fee ATMs, payroll direct deposit, and secure payments, among others.

T-Mobile Shipping Policy

Shipping Options

T-Mobile offers Standard and Overnight shipping options but the shipping methods vary as per the products. The available shipping method for a device will be listed in the device description section next to its image.

The company ships phones and other devices to customers via UPS and USPS.

Shipping Duration and Charges

The shipping duration and charges are estimates only calculated based on the item ordered, selected shipping method, and the delivery address. While the estimated delivery times for phones and devices are listed on the individual product pages, the estimated delivery time and the shipping charge for an order will be displayed at checkout as per the available shipping method and delivery address for that order.

While Standard orders are delivered within 3 to 5 business days, overnight orders placed by 1 pm ET Monday through Friday are delivered within the next business day. Overnight orders placed after 1 pm ET Friday or on weekends will be delivered within 2 business days.

Shipping Destinations

T-Mobile cannot currently ship orders to P.O. boxes, APO/FPO addresses, and international locations.

For more information on T-Mobile’s shipping policy, click here.

T-Mobile FAQs

How do I redeem a T-Mobile coupon or promo code?

To redeem a T-Mobile coupon or promo code, go to T-Mobile’s website, select the plan or product you want to purchase, and click ‘Start Shopping’ or ‘Add to Cart’ respectively. Once you are done adding plans or devices, click the shopping cart icon on the top right of the header section.

On the cart page, locate and click ‘Promo code’ below the total due amount on the right side of the page. Enter your coupon or promo code in the field and click ‘Apply’. Ensure the code has been successfully applied, review your order, and click ‘Start checkout’.

Can I combine a promo code with military/first responder/senior citizen discounts?

Yes, you can combine a military/first responder/senior citizen discount with select other T-Mobile offers unless otherwise specified. Check T-Mobile’s deals page for various offers and read the terms and conditions of each offer to ensure they can be combined with other offers.

How do I view my active promotions?

The active promotions can be viewed by only the primary account holder of business accounts with 20 or fewer lines. Business accounts with more than 21 lines do not, as of yet, have a self-service to see active promotions and should contact T-Mobile for the list of their active promotions.

To view the promotions on the website, go to My T-Mobile, log in to your account, and click Account. Scroll down to ‘View your promotions’ and click it to view the list of your active promotions. To see the promotions on the mobile app, open the T-Mobile app, log in with your T-Mobile ID, and scroll down the home screen to see your active promotions.

Where can I find T-Mobile coupons and promo codes?

Check out the offers and deals page on T-Mobile’s website for the latest deals, current promotions, limited-time offers, and more ways to save.

For the latest T-Mobile coupons and promo codes, make sure to regularly check out this page that you are on currently.

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