Tru Diamonds Customer Service

(+44) (0) 333 043 5000

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Tru-Diamonds also offers an FAQ page to answer your questions on topics like returns, shipping, ordering, and more.

Tru Diamonds Coupons & Promo Codes 2024

  • Tru-Diamonds offers delivery of orders to U.S. addresses. Learn more here. Delivery
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Sorry, there are currently no active offers available for Tru Diamonds

Expired Offers

These offers had officially expired, but may still work.
25% Off
Deal
Celebrating St. Patrick's Day and the month of Emerald birthstones (May) by offering a 25% discount on our Tru-Emerald jewellery collection. Offer can only be redeemed when quoting off... Celebrating St. Patrick's Day and the month of Emerald birthstones (May) by offering a 25% discount on our Tru-Emerald jewellery collection. Offer can only be redeemed when quoting offer code AWEM2.
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15% Off
Deal
15% Off All Orders in celebration of diamond birthstone month (April). Offer can only be redeemed with AWTRU2 at checkout.
15% Off
Deal
Celebrate the month of Diamonds with 15% OFF ALL Orders in April!
60% Off
Deal
Celebrate the month of March with 60% OFF ALL Aquamarine items
Up to 75% Off
Deal
Up to 75% off selected Tru-Diamond items until the end of January 2021.

More Ways to Save at Tru-Diamonds

Create an Account Create a Tru-Diamonds account on the company’s website to enjoy the several benefits of being a registered customer. When you create an account, you can choose to receive special offers, promotions, and the company’s latest catalogues from Tru-Diamonds. You will also enjoy an enhanced shipping experience, faster checkout, order tracking, and special promotions from the company’s trusted retail partners.

Sign up for the Newsletter Follow the link to the Tru-Diamonds website and scroll down to the footer section of the homepage to sign up for the company’s newsletter. Once you subscribe to the email newsletter, you will be able to receive exclusive offers, limited-time deals, special discounts, sale alerts, and updates on new products, among other promotional emails from Tru-Diamonds.

Check out the Online Sale Browse the Sale page of the Tru-Diamonds online store for discounts and offers on a wide range of diamond jewelry featuring various stone cuts. Tru-Diamonds offers generous discounts of up to 40% on select cuts and jewelry designs during sales. Check the linked page frequently and you may find new deals or hefty discounts that the company occasionally offers throughout the year, especially during special events or holidays.

Tru-Diamonds Shipping Policy

Shipping Options

The available shipping options for an order will be displayed at checkout depending on the shipping destination for that order. Once an order ships, the company sends a confirmation email to the customer. The confirmation email will contain a link to the shipping carrier’s website from where the customer will be able to track their order.

Shipping Durations and Charges

Tru-Diamonds ships orders of in-stock items on the same day the order is placed. Deliveries of orders to addresses in the UK, the USA, Canada, and Europe take 5 to 10 business days.

However, delivery of items not in stock may take 14 to 28 business days since Tru-Diamonds mass produces, hand-crafts, and hand-finishes each high-grade jewelry item.

The shipping charge for an order will be calculated and displayed at checkout depending on the shipping method and the shipping destination for that order. Items shipping to addresses outside the UK may incur customs or import duties depending on the laws of the destination country. Customers will be liable to pay any such custom duties or taxes once their orders reach their destination country.

Shipping Destinations

Tru-Diamonds ships orders to the UK, the USA, Canada, and several countries in the European Union, among other international destinations.

For more information on the shipping policy of Tru-Diamonds, click here.

Tru-Diamonds FAQs

How do I redeem a Tru-Diamonds promo code?

To redeem a Tru-Diamonds promo code, visit the company’s website and select the item(s) you wish to purchase. Choose the item specifications and add them to the basket. When you are ready to order, click the shopping basket icon on the top right corner of the web page and proceed to the shopping cart.

tru diamonds coupon code
On the shopping cart page, click “Apply Discount Code” under “Summary” on the right side of the page. Enter your coupon or promo code in the “Enter discount code” box and click “Apply Discount” to redeem the code. Once the code has been successfully applied to your order, proceed to checkout to place the order.

What do I do if my promo code does not work properly?

If your promo code does not work properly, check the code’s expiry date to make sure that it was valid at the time of use. Correct any typing errors you may have made while entering the code, including wrong letter cases and spelling mistakes.

Read the terms and conditions of the promo code to ensure that your order is eligible for the promotion. Additionally, make sure that all the items in your order qualify for the promotional offer.

What payment methods does Tru-Diamonds accept?

Tru-Diamonds accepts American Express, JCB, Maestro, MasterCard, Visa, Visa Electron, and PayPal.

How do I get Tru-Diamonds coupons and promo codes?

Subscribe to the Tru-Diamonds newsletter to receive special offers, exclusive discounts, sale alerts, new product updates, and other promotional emails from the company.

You can also check this page you are currently on for the latest Tru-Diamonds coupons and promo codes.

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