West Elm Customer Service

1-888-922-4119

Live Chat Available

Visit the customer service page for any assistance with online orders, order tracking, shipping, returns, gift cards, and other important topics.

West Elm Coupons And Deals 2024

  • West Elm offers free USPS Standard shipping on orders of gift cards. Learn more here. Free Shipping
  • West Elm offers free curbside pick-up at select store locations. Learn more here. Curbside
  • Free in-store pick-up is available for most items at select West Elm stores. Learn more here. In-Store Pickup
  • Get the West Elm Key Rewards Visa and Key Rewards Card to earn rewards and enjoy exclusive benefits. Learn more here. Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for West Elm

More Ways to Save at West Elm

Sign Up to Save Sign up and create a West Elm account to checkout faster, save credit cards, and track your order history. You will also receive promotional emails on your registered email address that will enable you to use special offers and save a lot more.

Shop the Sale Items West Elm features sales on furniture, rugs, bedding, and more with limited-time offers on select items. Shop the sale collection for quality items and save money with the special discounts and sale offers.

Join the Key Reward Program Join the program and enjoy cashback, exclusive access, and free design services. Key Holders are qualified to get rewards when they shop in-store, online, or via West Elm, Pottery Barn, Pottery Barn Teen, Pottery Barn Kids, Williams Sonoma, Williams Sonoma Home, and Mark and Graham, including outlet locations.

Get Your West Elm Credit Card Get your West Elm Credit Card and receive a special welcome offer of a $50 bonus reward. As you use the card to pay for your purchases, you earn rewards and save a few extra bucks. You can also get 12-month special financing on purchases of $750 or more. Being a cardholder, you will get early access to sales, new arrivals, and a limited-edition collection.

Stay Connected on Social Media – Follow West Elm on Facebook, Twitter, Pinterest, Instagram, and YouTube to know more about the latest deals, offers, discounts, and sales. Grab the best deals and save big on your next order.

West Elm Shipping Policy

Shipping Options and Duration

West Elm offers Standard and Next Day shipping options.

Truck Delivery is available for items that exceed carrier shipping weight limits. Truck Delivery generally includes premium White Glove Service, where the items are delivered to your room of choice at your address and are unpacked and fully assembled.

  • Standard – Orders are delivered within 4 to 5 business days.
  • Next Day – Orders are delivered the next business day if the order was placed Monday through Friday by 6 pm PT.

Shipping Charges

The 48 contiguous States 

Minimum Order Value

Standard Shipping

Next Day Shipping

Up to $15.00

$4.95

$30.95

$15.01 to $25.00

$6.00

$32.00

$25.01 to $45.00

$8.00

$34.00

$45.01 to $65.00

$11.00

$37.00

$65.01 to $90.00

$14.00

$40.00

$90.01 to $125.00

$17.00

$43.00

$125.01 to $200.00

$21.00

$47.00

$200.01 and Over

10%

10% + $26.00

Alaska, Hawaii, and U.S. Territories

Destination

Charge

Alaska

Add $20.00 to the standard rate

Hawaii

Add $20.00 to the standard rate

U.S. Territories

Add $20.00 to the standard rate

Truck Delivery charge is a flat rate depending on the distance of the West Elm warehouse from your location, and the amount of the order.

Shipping Destination

West Elm ships to the 48 contiguous States, Alaska, Hawaii, the U.S. Territories, P.O. Boxes, and APO/FPO addresses.

Next Day Shipping is not available outside the 48 contiguous States.

For further information on West Elm’s shipping policy, click here.

West Elm FAQs

How do I redeem a West Elm promo code?

To redeem a West Elm promo code, visit the West Elm website, and add items to your shopping cart. Click the cart icon on the top right corner to view the order.

On the cart page, click ‘Checkout’. You can sign in, create an account, or checkout as a guest. At checkout, add your required shipping information and select a delivery method from the available options to proceed to the payment section.

On the payment section, scroll down to see the ‘Promo Code’ option with a ‘Promo’ box. Enter your code in the box and click ‘Apply’.

Once your code is applied, fill in the rest of the details, and place your order with a promo code.

What to do if my West Elm promo code is not working?

In case your West Elm promo code does not work, try the following:

  • Check whether your order meets all the terms and conditions of the promo code.
  • Ensure you have not used the code previously on any order as most promo codes can be used only once.
  • Check the validity of the promo code and ensure that it is not expired. Expired codes cannot be redeemed further.
  • Codes are case-sensitive and do not work if there is any typing error. Rectify the letter case or remove any unnecessary space, if entered incorrectly in the promo code, and ensure the code is entered exactly as you see.

What methods of payment does West Elm accept?

West Elm accepts credit cards, including Visa, MasterCard, American Express, and Discover, PayPal, West Elm Gift Card, and any Williams-Sonoma Brand Gift Card.

How do I find the latest West Elm promo codes?

To find the latest West Elm promo codes, you can sign up with your email address and create an account to receive promotional emails and exclusive offers in your registered email inbox.Alternatively, you can visit this page you are currently on for the latest West Elm promo codes.
Koopy
Logo
Register New Account
Reset Password