Williams Sonoma Customer Service


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Explore the rich online customer service section of Williams Sonoma's website for help with topics such as:
  • - Online Orders
  • - Shipping
  • - Account Management
  • - Order Tracking
  • - Returns
  • - Payment

Williams Sonoma Coupons and Deals 2022

  • Williams Sonoma offers free Standard shipping on cookware, cutlery, electrics, and gift cards only. Learn more here. Free Shipping
  • Williams Sonoma offers contactless curbside pick-up at select locations. Learn more here. Curbside
  • Williams Sonoma offers free in-store pick-up for eligible online products at select locations. Learn more here. In-Store Pickup
  • Join the Key Rewards to earn rewards, save with members-only offers, get free shipping, and enjoy many other exclusive perks. Learn more here. Rewards Program
  • Williams Sonoma offers a price matching policy on products sold by select manufacturers. Learn more here. Price Match
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Williams Sonoma

Williams Sonoma Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save at Williams Sonoma

Sign up for Promotional Emails Sign up with your email address, and get promotional emails sent to your registered email address. You can also share product reviews, store your shipping addresses, payment information for express checkout, and see your order history at any time.

Shop the Sale Section Browse the sale items and save money with the special discounts and sale offers. These are limited offers on cooking utensils, cookware, gourmet food, and kitchen décor.

Apply for the Williams Sonoma Credit Card Get the Williams Sonoma Credit Card and earn 5% rewards for every dollar you spend at Williams Sonoma. You will receive a $20 certificate on your email as a welcome token, and a one-time $20 discount on your order if the card is approved the same day when applied. To add to this, you will also be eligible for free shipping on qualified orders. With the Williams Sonoma Visa Credit Card, you will be eligible for additional perks.

Join the Key Reward Program Join the Reward Program and earn cash back on eligible orders every time you purchase, get exclusive access, and free design services. Key Holders are qualified to get rewards when they shop in-store, online, or via Williams Sonoma Care Centers at any Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Teen, Pottery Barn Kids, west elm, and Mark and Graham, including outlet locations. 

Williams Sonoma Shipping Policy

Shipping Options

Williams Sonoma offers three shipping options including Front Door Parcel Delivery, Local pickup, and Truck Delivery. For small and medium-sized parcels, buyers can opt for Front Door Parcel or Local pickup option but once the parcel carrier exceeds shipping weight limits, Truck Delivery is required to get it delivered safely. Expedited and Premium shipping services are not available outside of the United States.

Shipping Times

Williams Sonoma ships to all 48 contiguous states, Alaska, Hawaii, US Territories, and international destinations. Standard and Next-Day Shipping services are only available for contiguous states. 

A Standard Front Door Parcel will arrive within 3-5 business days, whereas Next Day Shipping will ensure the items to be delivered by the following day after placing an order. Truck Delivery is usually an appointment-based delivery system where items are delivered within a typical 4-hour window.

Shipping Costs

Take a look at the complete shipping costs described below.

Shipping Costs To All 48 States

Order Total 

Standard Shipping Services 

(Arrives in 3-5 business days 

personalized items add 2 days) 

Next-Day Shipping Services 

(Add $26 to the Standard fee 

order by 6 pm PT Mon-Fri) 

Up to $15 



$15.01 - $25.00 



$25.01 - $35.00 



$35.01 - $45.00 



$45.01 - $55.00 



$55.01 - $75.00 



$75.01 - $95.00 



$95.01 - $150.00 



$150.01 and Over 

Add 11% of the merchandise total 

Add 11% of the merchandise total 

Shipping Costs To  Alaska, Hawaii, and US Territories


Standard Shipping Services

Estimated Time


Add $20 to the standard rate

5 business days


Add $20 to the standard rate

5 business days

US Territories

Add $20 to the standard rate

10-15 business days

International Shipping

Williams Sonoma ships items to international destinations via Borderfree. But, not all items are available for international shipping. Choose your international shipping destination at checkout to know the rates and timing.

For more Shipping and Delivery-related info and FAQs, check out Williams Sonoma’s Shipping page.

Williams Sonoma FAQs

How to redeem a Williams Sonoma coupon code?

To redeem a Williams Sonoma promo code, visit the website and choose the product you want to buy. Select the size, quantity and click “Add Item To Cart” to proceed.

Click on “CHECKOUT”, follow the instructions to add your delivery details to continue. Once you confirm your shipping address, the “Payment Options” will appear.

Scroll down to find the Promo Code field in the Payment section of the page. Paste your promotional code there to apply.

Why is my promo code not working?

If your Williams Sonoma promo code is not working, check the following:

  • Check if the promotional code text is written correctly in the promo code field. Incorrect or misspelled code will not work.
  • Remove the redundant spaces if there are any.
  • The items you have added to the cart may not be eligible for the promotional offer.
  • The promo code you are trying to redeem could be an expired one.

Where can I find more Williams Sonoma deals and offers?

Williams Sonoma Sale page is the best way to browse all the Sales, Clearance, and Special Offers offered by the company. Also, take a look at the limited-time offers.

Multiple offers are scattered around the home page of the Williams Sonoma website too. Look closely to discover more special offers.

Check back the page you are currently on for more promo codes, deals, discounts, and offers.

Does Wiliams Sonoma have any Gift Cards?

Yes, Williams Sonoma offers both physical and eGift cards. Visit the Gift Card page to navigate through a number of Gift card options such as Group Gift Cards, Virtual Event Gift Cards, Corporate Gift Cards to choose the one you need.

What is the Williams Sonoma Credit Card?

Signing up for a Williams Sonoma Credit Card will enable you to receive a discount of 20% on your first order as well as a $20 Welcome Certificate. 

Aside from that, a lot of other exclusive perks such as free Standard Shipping on eligible purchases are available for the credit cardholders. To get a Williams Sonoma Credit Card, click here.

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