Yankee Candle Customer Service


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Browse through Yankee Candle's customer service and FAQ page for any information about the following:

  • - Your Account
  • - Orders
  • - Shipping
  • - Payment
  • - Company Policies

Yankee Candle Coupons and Deals 2022

  • Yankee Candle offers free Economy shipping on orders of $50 or more. Learn more here.

    Free Shipping
  • Curbside pick-up is available from 11 am to 6 pm every day at select Yankee Candle stores. Learn more here.

  • Yankee Candle lets customers order online and pick up in stores. Learn more here.

    In-Store Pickup
  • Join the Fragrance Family Rewards to earn rewards, enjoy free shipping, and get early access to sales, among other benefits. Learn more here.

    Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
|50% Off
Yankee Candle |50% Off Sitewide*Exclusions Included

Expired Offers

These offers had officially expired, but may still work.
50% Off
Yankee Candle |Friends & Family Sale! Save 50% On All Candles & 40% On Everything Else!
|50% Off
Yankee Candle |50% Off Sitewide*Exclusions Included
50% Off
Yankee Candle |Save 50% on ScentPlug® bases (a $9 savings)!
|40% Off
Yankee Candle |40% OFF Almost All Full Priced Items!
Yankee Candle |Buy One Get One For Only $5 Large Jar Original Candles (a $26 savings)!
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Yankee Candle Discount Plans

Type Availibility Discount Value
First Responder Discount no -
Teacher Discount no -
Senior Discount no -
Military Discount yes 10%
Student Discount no -

More Ways to Save at Yankee Candle Store

Check the Sale Offers Check the sale section of the Yankee Candle website to get the best offers and items at discounted prices. This section offers you clearance and sale items. You get to choose your product category and choose a price budget even in the sale section.

Sign Up for Newsletters Sign up with your email address to get notified about promo codes, offers, new deals, and the latest news updates about Yankee Candle.

Join the Rewards Program You get to earn points when you sign up and join the Rewards Program for free. Earn points on every purchase at Yankee Candles. These points can be redeemed for free. For earning extra, you can complete your profile, take a quiz, or write a review.

Enroll in Auto-Ship and Save You can save up to 30% on products and get free shipping on orders above $10.

Yankee Candle Store Shipping Policy

Yankee Candle Shipping Options

Yankee Candle offers various shipping options for the contiguous US states, Alaska, Hawaii, US territories, and Canada, including standard, economy, expedited, and priority. Economy and standard shipping are available only within the contiguous US.

Yankee Candle Shipping Cost

Shipping Methods Arrival Time Total Order Value of $49.99 or less ($24.99 or less for Fragrance Lover members) Total Order Value of $50 or more ($25 or more for Fragrance Lover members) Carrier
Economy 6 to 8 business days $5.99 Free Via FedEx to the nearest PO. Delivery by USPS
Standard 4 to 7 business days $8.98 9% of the total order value FedEx
3-Day 3 business days $19.99 20% FedEx
2-Day 2 business days $26.99 27% FedEx
Next Day 1 business day $36.99 37% FedEx
Next-Day Priority 1 business day $49.99 50% FedEx
Next-Day Saturday 1 business day $49.99 50% FedEx
US Offshore Military (AE/AP/APO/FPO AA) 9 to 12 business days $8.99 9% Parcel Post
Alaska, Hawaii, and US Territories 9 to 12 business days $20.00 20% FedEx Ground or USPS Priority
Canada 7 to 11 business days $20.00 20% FedEx

Yankee Candle Store Shipping Locations

Aside from the contiguous 48 US states, the company ships to APO/FPO addresses, Alaska, Canada, Hawaii, and US territories. The company also has an outlet store that ships to Ireland and the UK. Yankee Candle also serves other countries, including France, Germany, and Italy, among others via dedicated local stores of each country.

Yankee Candle Store Free Shipping

Yankee Candle offers free economy shipping for orders amounting to $50 or above. Fragrance Lover members get free shipping for orders amounting to $25 or more.

For more information on Yankee Candle Store free shipping, click here.

Yankee Candle FAQs

How can I redeem a Yankee Candle promo code?

Visit the Yankee Candle website. Choose your desired item. Once you have selected, click ‘Add to Bag’. Click the shopping bag icon to the top right corner of the page. You will land on the ‘Your Bag’ page. On the ‘Your Bag’ page, you will see the ‘Order Summary’ option. Under the ‘Order Summary’, you will see the ‘Enter Promo Code’ box. Enter the code in the box and click ‘Apply’.

yankee-candle promo code

Click ‘Checkout’. You can sign in, create an account in Yankee Candle, or checkout as a guest. You must add a shipping address and select a shipping method. Once done, click ‘Continue’. Confirm or edit the billing address and add a payment method. Once you have entered the payment information, click ‘Submit’.

Why is my Yankee Candle promo code not working?

If your Yankee Candle promo code is not applied, ensure the following:

  • There are no unnecessary characters or spaces in between letters in the promo code.
  • You must adhere to the terms and conditions of the promo code.
  • The code has not expired.
  • The item is eligible for the promo code.

What payment methods does Yankee Candle accept?

Yankee Candle accepts credit and debit cards, including MasterCard, Visa, Amex, and Discover, PayPal, gift cards, and rewards balance.

How can I find more about the Yankee Candle promo codes?

You can sign up and create an account with your email address. You can also check the promotional email box if you choose to checkout as a guest.You can also visit this page you are currently on to get the latest updates on Yankee Candle’s promo codes.
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