Zatchels Customer Service

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Explore the Zatchels website to learn more about the products, ordering, shipping, returns, and various policies, among other information.

Zatchels Coupons & Promo Codes 2022

  • Zatchels offers free shipping on orders over £100 within the UK. Learn more here. Free Shipping
  • Create an account to join the Zatchels Rewards Program and enjoy exclusive benefits. Learn more here. Rewards Program
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  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Zatchels

Expired Offers

These offers had officially expired, but may still work.
10% Off
2 years ago Expired

Expired10% OFF storewide

10% OFF storewide

More Ways to Save at Zatchels

Subscribe to the Newsletter Follow the link to the Zatchels website and scroll down to the bottom of the homepage to sign up for emails. Once you subscribe to the brand’s newsletter, you will be able to receive special offers, new arrivals, exclusive deals, product recommendations, sale alerts, brand updates, and the latest styles, among other promotional emails from Zatchels.

Register an Account Create a Zatchels online account and become a registered member to join the Zatchels Rewards Program. You will unlock exclusive perks and exciting rewards by joining Zatchels Rewards. You can earn points by placing online orders, creating an account, celebrating your birthday, and connecting on social media. Once you have enough reward points, you can redeem them at checkout to enjoy discounts on future Zatchels orders.

Browse the Sales Section Zatchels offers occasional sales and online discounts on a wide range of products throughout the year. Frequently visit the linked sale page on the brand’s website and look for seasonal sales, limited-time offers, and the latest deals. You can enjoy generous discounts of up to 35% on select styles of bags, satchels, handbags, and backpacks, among other products from Zatchels.

Follow on Facebook Follow Zatchels on social media to stay up to date on the latest news and announcements from the brand. When you follow the brand’s Facebook page, you may discover special deals, occasional offers, new launches, sale alerts, style recommendations, best-selling products, and the latest fashion trends, among various other promotional posts from Zatchels.

Zatchels Shipping Policy

Shipping Options

All Zatchels bags are handmade and the company requires at least 10 working bags to make each bag. The available shipping methods for an order will be listed at checkout based on the shipping address for that order.

Shipping Durations

Deliveries within the UK will be within the next working day after orders are dispatched. International deliveries to other countries may take up to 10 working days.

Zatchels emails once an order is confirmed and again when the order is dispatched. You can use the tracking details provided with the confirmation email to track orders through the courier websites.

Shipping Charges

The table below lists the applicable shipping charges based on the shipping destination.

Shipping Destination

Shipping Charge

The UK


The EU


Rest of Europe and Channel Islands

China and Hong Kong SAR


The USA and Canada

Rest of the World

Orders over £100 ship for free within the UK. Orders shipping outside the UK, including the EU, may be subject to import duties and taxes after reaching the destination country. Any additional customs charges are to be borne by the customer.

Shipping Destinations

The online store ships orders within the UK and to select international locations, excluding P.O. boxes. Due to certain shipping restrictions, the company can ship care products only to mainland UK addresses.

Free Shipping

Zatchels offers free shipping on orders over £100 within the UK.

To know more about the shipping policy of Zatchels, click here.

Zatchels FAQs

How do I redeem a Zatchels coupon or promo code?

To redeem a Zatchels coupon or promo code, visit the online store and select the item(s) you want to order. Customize your order and add the item(s) to the shopping cart. Once you are ready to order, click the cart option on the top right side of the page and proceed to checkout.
zatchels coupon code
On the checkout page, enter your coupon or promo code in the “Gift card or discount code” box as shown in the screenshot above, and click “Apply” to redeem the offer. Once the code has been successfully redeemed, complete the checkout process to place your order.

What is my promo code not working?

If your promo code did not work, check its expiry date to ensure the offer is still valid. Correct typing mistakes such as wrong spelling or letter case errors and try to redeem the promo code again. Read the terms and conditions of the promo code to determine whether your order and all the items in it qualify for the offer.

What payment methods does the online store accept?

The online store accepts American Express, Diners Club, Discover, Maestro, MasterCard, Visa, Apple Pay, Google Pay, PayPal, and Shop Pay for online purchases.

How can I find coupons and promo codes from Zatchels?

Subscribe to the Zatchels newsletter to receive special offers, sale alerts, and various promotional emails from the brand.

You can also find the latest coupons and promo codes from Zatchels on this Koopy page you are currently reading.

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