Zumiez Customer Service


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Explore Zumiez's customer service section for more information about account management, online orders, shipping, billing, returns, exchanges, company policies, and various FAQs.

Zumiez Coupons and Deals 2024

  • Zumiez offers free Economy shipping on most items to the contiguous US for a minimum order value. Learn more here. Free Shipping
  • Curbside pick-up is available at select stores. Use the store locator to find out stores offering curbside services. Learn more here. Curbside
  • Join the Zumiez Stash to collect points, redeem rewards, and enjoy VIP experiences, among other perks. Learn more here. Rewards Program
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  • Deals
  • Coupons
  • Sales
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Sorry, there are currently no active offers available for Zumiez

More Ways to Save at Zumiez

Join the Email List Join the email list by adding your email address and stay updated about the special offers, and new arrivals.

Sign Up and Save More Sign up with your email address to create an account and access a faster checkout, track your order with ease, save your favorites, and get rewards.

Shop the Sale Items Find the best deals on clothing, skateboards, longboards, snowboards, and more in the Sale section at Zumiez.

Check Out the Zumiez Deals Check out the deals page at Zumiez and get amazing offers to save money as you shop online at Zumiez.

Join the Zumiez Stash Join the free program and get access to events, exclusive merchandise, and sweepstakes, in addition to earning points. Users can redeem these points for experiences, products, trips, and more.

Follow on Social Media – To stay in the loop about Zumiez's latest news and offers, follow Zumiez on Facebook, Twitter, Pinterest, Instagram, and YouTube.

Zumiez Shipping Policy

Shipping Options

Zumiez offers Economy, Standard, and Express shipping options.

Shipping is offered mostly via UPS, FedEx, and USPS.

Shipping is available to APO/FPO addresses, and the U.S. Territories.

Shipping Duration

  • Economy – Orders are delivered within 4 to 8 business days.
  • Standard – Orders are delivered within 3 business days or less.
  • Express – Orders are delivered within 2-3 business days.

Shipping Charges

Shipping charges are determined at checkout based on the shipping method, shipping carrier, size and weight of the items on your order, and your delivery address.

Shipping Destination

Zumiez ships to the United States, U.S. Territories, and APO/FPO addresses.

For further information on Zumiez’s shipping policy, click here.

Zumiez FAQs

How can I redeem a Zumiez gift card?

To redeem a Zumiez gift card, visit the Zumiez website, select your desired items and add them to the shopping bag. Click on the bag icon at the top right corner of the page. Click ‘Pay With Credit or Gift Card’.

You can sign in, create an account, or checkout as a guest. Proceed step by step and add your required details to go to the billing page.

On the billing page, you will see the ‘Gift Card payment’ option with ‘(redeem now)’ written beside. Click on ‘(redeem now)’ and an ‘Enter Gift Card Number’ box appears below.

Enter your gift card number in the box, enter your pin in the box labeled ‘Enter PIN’, and click ‘Apply’. Once applied, select a payment method and fill in the details to proceed and place your order.[/wpsm_toggle]

What methods of payment are accepted while ordering online from Zumiez?

Zumiez accepts Visa, MasterCard, Discover, American Express, JCB, Apple Pay, and PayPal.

Why is my Zumiez gift card number not working?

If your Zumiez gift card number is not working, check the following:

  • Rectify any typing error like a wrong usage of digits.
  • Ensure your gift card is valid and has not expired.
  • Remove any unnecessary spaces in between the numbers.
  • Check whether the card balance is already exhausted or not.

How can I find the latest Zumiez deals and offers?

To stay updated about the latest Zumiez deals and offers, join the mail list, or create an account at Zumiez, and get exclusive newsletters and offers.You can also visit this page for the latest Zumiez deals and offers.
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