1800PetMeds Customer Service


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Check out the FAQs on the 1-800-PetMeds website to find out more about ordering, shipping, payments, promotions, company policies, and other customer service information.

1800PetMeds Coupons And Deals 2024

  • 1-800-PetMeds offers free Standard shipping in the USA on orders over $49. Learn more here. Free Shipping
  • 1-800-PetMeds offers price matching for eligible products. Learn more here. Price Match
  • Join the PetMeds Rewards Program to earn points, redeem rewards, enjoy special offers, and other exclusive perks. Learn more here. Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
$20 Off
3 years ago 826 days left

Get Up To $20 off on all products

This offer is applicable on all products (On Min. Purchase of $49)
$20 Off
Valid on all products (On Min. Purchase of $49)

Expired Offers

These offers had officially expired, but may still work.
25% Off
Save 25% Off Trifexis, Credelio, Interceptor Plus, Advantage Multi at PetMeds with code: FLEA25 -- Offer valid: 3/16-3/31
Up to 50% Off
Save 50% Off up to $50 on Flea & Tick Products with AutoShip with code: FLEA50 -- Offer valid through 3/31
20% Off
This discount is applicable on products listed at landing page
20% Off
This coupon is applicable on Flea and Tick Prevention (Select from brands like Advantage, Cheristin, Comfortis and more)
Up to $20
This coupon is valid on products listed at landing page (On Min. Purchase of $49)
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1800PetMeds Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save at 1-800-PetMeds

Sign Up For Their Newsletter By signing up, you will receive in your email the latest news about their products, including information on any new promotions or sales. 

Register For The PetMeds Rewards Program – When you register for this program, you will earn points for each dollar that you end up spending on their website. Every dollar spent will earn you a single PetMeds Paw Point. When you have a total of 250 points within one year, you are going to get a $5 account credit.

Visit Their Special Offers Page – 1-800-PetMeds adds discounts on a variety of their products on their Special Offers page on a frequent basis. So, make sure to visit that page often.

Download 1800PetMeds App – With their app, you can easily shop for whatever medications and supplies you need for your pet. Plus, you will get updates whenever a new promotion or sale is up.

Follow 1-800-PetMeds On Social Media You can follow 1-800-PetMeds on all of their social media platforms and stay updated when it comes to the latest offers and discounts. Follow them on Facebook, Twitter, and Instagram

1-800-PetMeds Shipping Policy

Shipping Options 

1-800-PetMeds offers Standard, Priority, 2-Day, and Overnight shipping in the US and 1st Class International shipping for Canada. Overnight and 2-Day shipping is for the continental US, Alaska, and Hawaii only.

Shipping Duration

  • Standard shipping takes 3 to 5 business days.
  • Priority shipping takes 2 to 4 business days.
  • 2-Day shipping takes up to 2 business days.
  • Overnight shipping takes 1 business day.

Shipping Charges

Shipping Method

Orders More Than $49

Orders Less Than $49







2 Day






Shipping Destinations

1-800-PetMeds ships to the contiguous US, Alaska, Hawaii, and APO/FPO addresses. The store does not offer international shipping but ships certain non-prescription items to Canada.

Free Shipping

1-800-PetMeds offers free Standard shipping for US orders over $49 and excludes refrigerated items.

To learn more about 1800PetMeds’ shipping policy, click here.

1800PetMeds FAQs

How to redeem a 1800PetMeds coupon code?

You have the option to create an account on 1800PetMeds’ website, but you can shop and checkout as a guest as well. Once you have shopped for all of your desired products, go to your cart. This will take you to the ‘Shopping Cart’ page, where you will find an option to add in a promo code or a coupon code. Insert your code into that field and click on ‘Apply.’ Finally, proceed to checkout.

How can you shop from 1800PetMeds?

Firstly, you need to find all of the products that you need to get for your pet and add those products to your cart. When it comes to prescription medications, they would need to be verified first. Either the customer has to send a copy of their pet’s prescription or 1800PetMeds’ customer service will directly call the vet for verification. Depending on the shipping method, the medications should arrive within one to two days.

What is the 1800PetMeds Return Policy?

1800PetMeds claims that they guarantee 100% satisfaction when it comes to their products. If the customer isn’t satisfied, ordered the wrong product, changed their mind about the product, got sent the wrong item, or their pet doesn’t like the product, they can send that product back to 1800PetMeds and get a full refund.

Does the customer need to provide their pet’s medical information while shopping on 1800PetMeds’ website?

According to the law, 1800PetMeds is required to know about a customer’s pet’s medical issues, breed, weight, and age since it is important to make sure that the right prescription medication for the pet is given to the customer. The more information a customer can provide about their pet, the better service they will get when it comes to picking the right products for their pet’s needs.

What payment methods are accepted by 1800PetMeds?

The following online payment methods are accepted by 1800PetMeds:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal
  • Google Pay

How can visitors find new deals and discounts on 1800PetMeds products?

You can find new offers and sales directly on 1800PetMeds’ website. Plus, you can get the latest news about any ongoing sales on their social media as well. Make sure to revisit the page you are currently on to find the latest 1800PetMeds coupon codes.
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