24S Customer Service

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You can also visit the 24S FAQ section to read the frequently asked questions about Delivery, Returns & Exchanges, 24S Shopping, Online Payment, Click&Collect, and other topics.

24S Coupons & Promo Codes 2024

  • Worldwide Free Standard & Express delivery is available for the Initié & Privilégié customers respectively. Learn more here. Free Shipping
  • Join the La Carte 24 Sèvres loyalty program & earn points when you shop online to redeem them for exclusive benefits. Learn more here. Rewards Program
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  • Deals
  • Coupons
  • Sales
  • Expired
20% Off
24S women : 20% off Full Price Plus 600€ CODE: MAY20

Expired Offers

These offers had officially expired, but may still work.
20% Off
24S Women : 20% Off Full Price Plus 300$ Code: MOTHER20
30% Off
Enjoy 30% Off on Designer Brands : Bottega Veneta, the Row, Loewe, Moncler, Burberry and Many More on Full Price on Orders Plus $200 with Code: FIRST30
15% Off
24S Women : 15% Off Full Price Plus 200€/$ Code: APP15
15% Off
15% Off Full Price on Orders Plus $200 in The App with Code: APP15
$300 Off
Friends and Family Offer on Selected Styles! Take up To $300 Off Your Purchase!
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More Ways to Save at 24S

Join the Loyalty Program Join La Carte 24 Sèvres, the 24S loyalty program, to enjoy special perks, exclusive services, and private invitations, among other benefits. You can earn 1 loyalty point for every $1 you spend on 24S, and get one exclusive reward per year on accumulating 500 points. As a loyalty member, you can enjoy such benefits as invitations to private sales, free standard delivery on eligible orders, receipt-less exchange, free basic alterations, 5% refund on books, 5% refund on La Grande Épicerie de Paris, and various cultural offers.

Subscribe to the Newsletter Follow the link to the 24S website and scroll down to the bottom of the page and subscribe to the newsletter. Sign up with your full name, email address, and select men or women for email offers and news. Once you have subscribed to the 24S newsletter, you will receive sale alerts, special offers, exclusive deals, and new product updates, among other promotional emails from the company.

Check out the Sale Page Check out the Sale page on the 24S website for discounts on clothing, footwear, and accessories. 24S offers sale discounts on both men’s and women’s products, so make sure to check out both the men’s and women’s Sale page on its website. You can find generous discounts of up to 80% on a wide range of select products and styles when you shop from the 24S Sale.

24S Shipping Policy

Shipping Options

24S offers Standard and Express shipping, with Standard shipping available only for select European countries, including Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, Spain, and the United Kingdom.

Express shipping is available for countries inside and outside the European Union. For shipping to countries outside the European Union, Express shipping is the only available shipping method.

Shipping Duration and Charges

The shipping charge and the estimated delivery duration for an order are calculated and displayed at checkout depending on the country to which the order is shipping. The table below provides the shipping charges and estimated delivery durations for shipping to the UK and the USA.

Shipping Method

Estimated Delivery Duration

Shipping Charge

Free Shipping

Standard UK

Within 2 to 4 business days


On orders over €200

Express UK

Within 1 business day



Express USA

Within 1 to 2 business days


For orders over €200

The company delivers Monday through Friday, excluding local public holidays. Express orders must be placed by 4.30 pm from Monday through Friday for next business day delivery between 9 am and 6 pm. Express deliveries outside the EU may take one additional business day.

Shipping Destinations

24S ships orders to several countries worldwide, including the USA, the UK, and European Union countries, among many others.

However, the company does not ship to P.O. boxes and cannot ship certain items to select countries due to local shipping restrictions of those countries.

Free Shipping

24S offers free Standard shipping for orders over €200 shipping to European Union countries, Norway, Switzerland, the UK, and the US. The company offers free Express shipping for orders over €300 shipping to countries outside the European Union.

La Carte 24 Sèvres Initié members enjoy free Standard shipping on all orders shipping to the UK, Norway, Switzerland, and EU countries, except Cyprus, France, and Malta, and free Express shipping for all orders shipping to France and all countries outside the EU.

La Carte 24 Sèvres Privilégié members enjoy free Express shipping on all orders shipping to the UK, Switzerland, Norway, France, countries outside the EU, and EU countries, excluding Cyprus and Malta.

For more details on the shipping policy of 24S, click here.

24S FAQs

How do I redeem a 24S promo code?

To redeem a 24S promo code, visit the online store and select the item(s) you want to order. Choose the item specifications and add the items to the cart. Once you are ready to order, click the shopping bag icon on the top right side of the page and proceed to checkout.

24s coupon code
On the checkout page, click “Use a promotional code” on the right side of the page and enter your coupon or promo code in the promo code box. Click “Apply” to redeem your code and complete the checkout process to place your order.

What can I do if my promo code fails to work?

If your promo code fails to redeem, check the code’s validity period to make sure that it has not expired. Check the code for common typing errors like wrong letter cases and spelling mistakes. Read the terms and conditions of the promo code to ensure that the items in your order are eligible for the promotion.

What payment methods does 24S accept?

24S accepts American Express, Discover (USD only), JCB, MasterCard, Visa, UnionPay, PayPal, and Alipay for online payments.

Where can I find 24S coupons and promo codes?

Subscribe to the 24S newsletter to receive special deals, exclusive offers, sale alerts, and updates about new products, among other promotional emails.

For more 24S coupons and promo codes, frequently check this page you are currently on.

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