A.T. Cross Customer Service


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Explore the customer service page of the A. T. Cross website for information about products, replacement parts, shipping, returns, warranties, store locations, and FAQs, among other topics.

A.T. Cross Coupons and Deals 2024

  • A. T. Cross offers free Standard shipping for most orders over $49.99 in the USA and Canada. Learn more here. Free Shipping
  • Join the Rewards Club to earn points, get rewards, and enjoy several exclusive benefits, including special gifts. Learn more here. Rewards Program
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  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for A.T. Cross

Expired Offers

These offers had officially expired, but may still work.
20% Off
Subscribe & enjoy 20% off your next purchase!
Free Delivery
Free Delivery on Pens and Accessories when you spend over £50 at Cross
Free Delivery
Free Delivery on Pens and Accessories Orders Over £50 from Cross!
25% Off
25% Off Cross Stratford Ballpoint Pens!
15% Off
15% OFF All Fountain Pen Nibs!
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More Ways to Save at A. T. Cross

Join the Rewards Club Create an account on the company’s website and earn 100 Reward points to get started. As a Rewards Club member, you will enjoy a VIP experience complete with exclusive benefits, including 1 point for every $1 you spend on A. T. Cross orders. There are three membership tiers with increasing benefits, including early access to new products, special gifts on birthdays, free gift wrapping, and special deals.

Subscribe to the Newsletter Follow the link to the A. T. Cross website and scroll down to the footer section of the homepage to sign up for email offers. Once you subscribe to the newsletter, you will be able to receive special offers, sale alerts, exclusive deals, new product updates, and the latest updates, among other promotional emails from A. T. Cross.

Shop from the Outlet Shop from the A. T. Cross Outlet section for special discounts on limited quantities of select products. The Outlet products are only available for a limited time and you should check the page frequently to land the best deals on a stylish range of products. You can find up to 20% discounts and save up to $70 on select styles of pens and accessories when you shop from the A. T. Cross Outlet section.

Follow on Facebook Follow A. T. Cross on Facebook to stay up to date with the latest developments, news, and announcements from the brand. When you follow the brand on Facebook, you will find occasional offers, discounts during special events, sale alerts, new product launches, and the latest updates, among various other promotional content from A. T. Cross.

A. T. Cross Shipping Policy

Shipping Options

Cross offers Standard, 2nd-Day, and Next-Day shipping options for orders shipping in the USA. The available shipping options and the shipping charges for an order will be displayed at checkout depending on the items in the order.

The company does not offer Expedited shipping for orders of engraved items.

Shipping Durations and Charges

The table below lists the shipping durations and charges for shipping within the USA depending on the items in an order.

Shipping Method

Estimated Delivery Duration

Shipping Charges

Pens and Accessories

Refill-only Orders


Within 5 to 10 business days

$8.95 for orders under $50

Free for orders of $50 or more


2nd Day

Within 2 to 3 business days



Next Day

Within 1 to 2 business days



In-stock Standard orders of non-engraved and non-gift wrapped items placed by 2 pm EST Monday through Friday ship within three business days, whereas in-stock orders of engraved or gift-wrapped items ship in 5 business days.

Shipping Destinations

The company ships orders to the USA and Canada.

Free Shipping

A. T. Cross Cross offers free Standard shipping for orders of $50 or more shipping within the USA and Canada only.

For more information on the company’s shipping policy, click here.

A. T. Cross FAQs

How do I redeem a Cross promo code?

To redeem a Cross promo code, go to the company’s online store and select the item(s) you wish to order. Choose the specifications and add the items to your shopping car. Once you are ready to order, click the shopping cart icon on the top right corner of the web page.

a.t. cross coupon code
On the shopping cart page, enter your coupon or promo code in the “Enter Discount Code” box on the right side of the page. Click “Apply” to redeem your code and proceed to checkout once the code is applied to your order.

What can I do if my promo code does not work at checkout?

If my promo code does not work at checkout, check the code’s validity period to make sure that it has not expired. Check the code for typing mistakes, including letter case errors, wrong spellings, and unnecessary spaces.

Read the terms and conditions of the promo code to ensure that your order is eligible for the promotion. Additionally, make sure that all the items in your order also meet the terms and conditions of the promotion.

What payment methods does the company accept?

The company accepts American Express, Discover, MasterCard, Visa, and PayPal for online payments.

How do I get A. T. Cross coupons and promo codes?

Create an A. T. Cross online account and sign up for its newsletter to receive special coupons, exclusive offers, sale alerts, new product updates, and other promotional emails from A. T. Cross.

You can also find the latest A. T. Cross coupons and promo codes on this page you are currently reading.

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