Aetrex Customer Service


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Explore Aetrex's online help center to know more about the products, ordering, billing, shipping, returns, and other important FAQs.

Aetrex Coupons & Promo Codes 2024

  • Join Aetrex Rewards to earn points, redeem rewards, and enjoy special perks. Learn more here. Rewards Program
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  • Deals
  • Coupons
  • Sales
  • Expired
20% OFF
Tap offer to copy the coupon code. Remember to paste code when you check out. Online only.
30% OFF
2 years ago

Extra 30% Off Sale

Tap offer to copy the coupon code. Remember to paste code when you check out. Online only.

More Ways to Save at Aetrex

Stay Connected with Aetrex Follow the link to Aetrex’s website and scroll down to the bottom of the homepage to sign up for email alerts. Once you join the company’s mailing list, you may get special offers, occasional discounts, orthotics recommendations, festive deals, sale alerts, and new arrivals, among other promotional emails from Aetrex. You may also enjoy free shipping on your first Aetrex order after you subscribe to the company’s newsletter.

Join the Rewards Program Join Aetrex Rewards to earn points, redeem points for rewards, and enjoy a $5 discount on your next order. You can earn reward points by creating an account, purchasing products, writing reviews, and connecting with Aetrex on social media. Depending on your VIP Club membership tier, you may also enjoy free shipping offers, bonus points, the first look at new products, and early access to sales. You can also earn $20 worth of points as referral rewards by successfully referring Aetrex to your friends and family members.

Explore the Sale Page Aetrex offers special discounts and limited-time deals on a wide range of comfort shoes throughout the year. Frequently visit and explore Aetrex’s website for ongoing discounts or upcoming sales to save money on shoes, sandals, sneakers, boots, and other comfort footwear for men and women. You can enjoy generous discounts of up to 70% on select footwear and orthotics from Aetrex when you shop from the linked sale page.

Follow on Facebook Follow Aetrex on social media to stay up to date with the latest news and announcements from the online footwear store. When you follow the company’s Facebook page, you may find special deals, sale alerts, festive offers, exclusive discounts, footwear ideas, new launches, product recommendations, and the latest brand updates, among other promotional posts from Aetrex.

Aetrex Shipping Policy

Shipping Options

Aetrex ships online orders within the USA from its fulfillment center and warehouse facility in Teaneck, New Jersey. Orders ship via UPS Ground and USPS First Class shipping services within the USA, while Canadian orders ship via USPS. 2nd Day Expedited shipping is available on request for customers in the USA, excluding Puerto Rico.

Shipping Durations

The estimated delivery duration for Standard shipping within the USA is 7 to 10 business days. The store processes online orders and ships them within 48 hours of their placement. The estimated delivery duration for an order will be displayed at checkout based on the shipping address and the selected shipping method for that order.

Shipping Charges                   

The table below lists the applicable shipping charges for online orders based on the shipping methods.

Shipping Method

Shipping Charge

Standard USA

$5 to $6.99 depending on the cart value

2nd Day Expedited


Standard Canada


The applicable shipping charge for an order will be listed at checkout based on the shipping address and the selected shipping method for that order.

Shipping Destinations

The online store ships orders to the USA and Canada, including US P.O. boxes but excluding APO addresses and Canadian P.O. boxes.

Free Shipping

Aetrex may offer free shipping to new customers on their first order after they sign up for the company’s email newsletter.

To know more about the shipping policy of Aetrex, click here.

Aetrex FAQs

How do I redeem an Aetrex coupon or promo code?

To redeem an Aetrex coupon or promo code, go to the online store and select the item(s) you want to purchase. Customize your order and add them to the shopping cart. Once you are ready to order, click the shopping bag icon on the top right corner of the web page to view the cart page.
aetrex coupon code
On the cart page, enter your coupon or promo code in the “Promo Code” box as shown in the screenshot above, and click “Submit” to redeem the code. Once the code has been successfully applied to your order, proceed to checkout and complete your purchase.

What should I do if the promo code fails to apply to my order?

If the promo code fails to apply to your order, check the expiry date of the promotion to ensure the offer is still valid. Correct typing mistakes such as wrong spelling or letter case errors and try to apply the promo code again. Read the terms and conditions of the code to determine whether your order and all the items in it qualify for the promotional offer.

What payment methods does the online store accept?

The online store accepts American Express, Discover, MasterCard, Visa, and PayPal for online purchases. Aetrex does not accept international credit cards.

How do I get Aetrex coupons and promo codes?

Subscribe to Aetrex’s newsletter to receive special offers, sale alerts, and other promotional emails from the company.

You can get the latest Aetrex coupons and promo codes on this Koopy page you are currently reading.

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