Ann Taylor Customer Service


Ann Taylor also has a rich Customer Service page that answers many questions on these topics and more: Order Status, Tracking, Shipping & Delivery, Returns & Exchanges, In-Store Pickup, Gift Cards. Visit the Ann Taylor Customer Service page here.

Ann Taylor Coupons & Promo Codes 2024

  • Ann Taylor offers Free Standard Shipping on most online purchases over $150. Learn more here. Free Shipping
  • Select items are eligible for in-store pickup free of cost. Order online & pick it up from an eligible store nearby. Learn more here. In-Store Pickup
  • Ann Taylor offers Curbside Pick-Up at select stores. Simply drive up to your favorite store to collect your online orders. Learn more here. Curbside
  • Be a member of the All Rewards loyalty program & earn 2 points per $1 spent on eligible purchases. 500 points = $5 rewards. Learn more here. Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
50% Off
Mid-Season Sale: Extra 50% Off Sale Styles at Ann Taylor! Offer Valid 4/15-4/19!
$50 Off
$50 Off Full-Price Dresses, Jackets and Footwear at Ann Taylor! Offer Valid 4/15-4/19!
$30 Off
$30 Off Full-Price Pants and Skirts at Ann Taylor! Offer Valid 4/15-4/19!
Free Shipping
Free Shipping on Orders $150 plus at Ann Taylor!

Expired Offers

These offers had officially expired, but may still work.
40% Off
40% Off Select Full-Price Styles at Ann Taylor! Offer Valid 4/11 3 Am Est - 4/14!
40% Off
40% Off plus an Extra 20% Off Sale Styles at Ann Taylor! Offer Valid 4/11 3 Am Est - 4/14!
Mid-Season Sale: Sale Styles Starting at $25 at Ann Taylor! Offer Valid 4/8 3 Am Est - 4/11 3 AM EST!
40% Off
Mid-Season Sale: Extra 40% Off Sale Styles at Ann Taylor! Offer Valid 4/8 3 Am Est - 4/11 3 AM EST!
$50 Off
$50 Off Your Full-Price Purchase of $200 plus at Ann Taylor! Offer Valid 4/8 3 Am Est - 4/11 3 AM EST!
Load More

More Ways to Save at Ann Taylor

Check Out the Sale Section Browse the items on sale and grab the best offers on your favorite style for big savings. With a diverse collection of clothing, shoes, and accessories, the sale features different categories of products. So, filter by category and shop the sale collection on Ann Taylor.

Take Advantage of the Ann Taylor Coupons Ann Taylor offers coupon codes to help users save some money as they order from Ann Taylor. Check out these coupons on Ann Taylor and use them for your orders to save big.

Join the All Rewards Loyalty Program Join the All the Rewards Loyalty Program and earn rewards as you spend on Ann Taylor. These rewards are redeemable and you can use them on your future orders. Be a part of the program, and enjoy the exclusive perks.

Get the All Rewards Credit Card Apply for the All Rewards Credit Card and get an extra 15% discount on your first purchase with the card. Subsequently, you can save an additional 15% on every purchase made on Tuesdays using the card. Get the card and enjoy the additional benefits. 

Ann Taylor Shipping Policy

Shipping Options and Duration

Ann Taylor offers the following shipping options:

Standard Shipping Standard shipping takes 4 to 7 business days and is delivered on Monday to Friday. Weekend delivery is not available.

3-Day Business Shipping – Generally, Ann Taylor offers delivery within 3 business days by a 3-Day shipping option. However, orders placed Monday to Friday after 3 PM EST and on weekends are processed on the next business day. Business days refer to Monday to Friday, excluding any holidays.

Next Day Business Shipping Orders placed Monday to Friday before 3 PM EST, are delivered the next business day. However, orders placed Monday to Friday after 3 PM EST and on weekends are delivered on the second business day.

Shipping Charges

Shipping Methods

Shipping Charges





Next Day


Shipping Destination

Ann Taylor offers to ship within the United States, Puerto Rico, and over 100 international locations.

Standard shipping is not offered in Alaska, Hawaii, and Puerto Rico.

Next Day Business shipping is not available to APO/FPO addresses, P.O. Boxes, Puerto Rico, Alaska, Hawaii, and some remote locations.

Orders are shipped to P.O. Boxes via USPS Express Service.

For more information on Ann Taylor’s shipping policy, click here.

Ann Taylor FAQs

How can I redeem an Ann Taylor promo code?

To redeem an Ann Taylor promo code, you must visit the Ann Taylor website, select items you want to buy, and add them to your shopping bag. Once you have added the items, click on the bag icon on the top right.

On the shopping bag page, scroll down to see the ‘Have a Promo Code?’ link under the ‘My Offers’ section. Click on it and a box opens below. Enter your promo code in the box and click ‘Apply’.

Once your code is applied, proceed to checkout. You can sign in, create an account, or continue as a guest. At checkout, you must enter the required details to place your order.

Can I use multiple Ann Taylor promo codes on a single order?

No, only one Ann Taylor promo code can be applied per order. In case you want to redeem more promo codes, you must place another order.

Why is my Ann Taylor promo code not working?

If your Ann Taylor promo code is not working, check the following:

  • Codes are case-sensitive. Ensure that lower and upper cases are correctly used.
  • Ensure there are no spaces between letters or numbers of the code.
  • Check whether the item you want to purchase is eligible for the promo code or not.
  • Check the expiry date of the promo code.
  • Check for any violation of the terms and conditions of the promo code.

What are the acceptable payment methods in the Ann Taylor for shopping?

You can use your Ann Taylor e-gift certificate, Ann Taylor gift card, Ann Taylor Card, or any of the major credit cards – MasterCard, Visa, American Express, Diners Club, Discover, and JCB.

Where can I get the latest Ann Taylor promo codes?

To stay in the loop about the latest Ann Taylor promo codes, you can sign up with your email address to receive promotional alerts, notifications, and emails. You can also stay connected to Ann Taylor on social media pages for the Ann Taylor promo codes.You can also visit this page you are currently on for the latest Ann Taylor promo codes.
Register New Account
Reset Password