Ballard Designs Customer Service


Check out the FAQs on the Ballard Designs website for more information about accounts, orders, payments, shipping, promotions, returns, and other important topics.

Ballard Designs Coupons and Deals 2024

  • Get the Ballard Designs Credit Card to enjoy birthday offers, special promotions, and rewards points with every purchase. Learn more here. Rewards Program
  • Ballard Designs offers price matching for lower-priced identical items within 30 days of purchase. Learn more here. Price Match
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Ballard Designs

Expired Offers

These offers had officially expired, but may still work.
20-30% Off
20-30% Off Sitewide (excludes Clearance)
30% Off
7 months ago Expired

Expired30% Off All furniture

30% Off All furniture
Up to 25% Off
Up To 25% Off Sitewide (excludes Clearance)

More Ways to Save at Ballard Designs

Shop the Clearance Furniture & Decor - Shop the clearance sale segment and get the clearance home decor you love most. Check out the clearance collection and discover sales on furniture and decor of Ballard Designs. You could find discounts and sales on furniture, decor, rugs, lighting, and more. Don't forget to browse the recently added clearance products for more cool designs.

Get a Ballad Design Credit Card - Get a Ballad Design Credit Card and enjoy exclusive promotions, invitations, in-store events, updates on new products, and more. New cardholders will get an exclusive bonus of $50 when they open and use their Ballard Designs Credit Card within 60 days of account opening. A 20% birthday discount is also available on the birthday of the cardholder. Follow the link to know more about the exclusive benefits of the Ballad Design Credit Card.

Check out the Current Promotions - Check out the Promotions and Coupons Page for additional ways to save. Visit the page for promotional deals, offers, and discounts. Discounts are for a limited time, so order online to take advantage of all the latest deals.

Sign Up for Emails - Sign up to receive news about special promotions, features, new arrivals, and more. New subscribers receive a one-time-only welcome discount within 24 hours. It's important to sign up for email to always receive the best promotion from the company.

Ballard Designs Shipping Policy

Shipping Options

There are two standard shipping policies available for Ballard Designs to ship its smaller and bulky items. Bulky or oversized products are delivered through Truck Delivery services across the United States where you can choose whether you could opt for Threshold or In-Home delivery.

Expedited Shipping is available for select items for faster shipping and delivery services. Ballard Designs offers Next Business Day and Two Business Day express service. The company also ships to Alaska, Hawaii, Puerto Rico & US Virgin Islands.

Shipping to APO/FPO Addresses

Ballard Designs ships to APO and FPO addresses.  Just enter the exact shipping address during checkout. Shipments to these addresses may be subject to a longer ship time.

Shipping Duration


Delivery Time

In-stock Items

3-7 Business Days

Truck Delivery

Within 2-3 Weeks After Shipping

Personalized Items

Three Additional Days After The Standard Delivery Timeframe.

Shipping Charges

All shipping charges are based on the original retail price of the product before any discounts are applied. Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350. Shipping surcharges are applicable for orders to Alaska, Hawaii, Puerto Rico, and US Virgin Islands.

Shipping Methods

Additional Shipping Charges

Next Business Day delivery

$19.95 additional

Two Business Day delivery

$9.95 additional

Check out the Shipping Policy for more details.

Ballard Designs FAQs

How to redeem a Ballard Designs promo code?

To redeem your Ballard Designs promo code, you first need to add a product to your shopping cart to proceed.

To add a product, simply navigate to Ballard Designs official website, choose a product, and click on the “ADD TO CART” button to add your product to the Shopping Cart.

Once the product is successfully added, a pop-up will appear reading “The following items have been successfully added to your cart”.

Click the “CHECKOUT” button to go through to the Shopping Cart page.

On the Shopping Cart page, you can find the designated field to apply your promo code right below the “Order Summary” section as shown in the screenshot above.

Click on the promo code box and enter your promo code. You can either paste the code into the box or type it manually, then click the “APPLY” button to redeem the code successfully.

Once the code is applied, tap the “BEGIN SECURE CHECKOUT” option and follow the instructions to place your order.

Why is my promo code not working?

If your Ballard Designs promo code isn’t working, it could be due to the following reasons:

  • The promotional code is already expired and no longer valid.
  • Coupon offers are usually not valid on antiques, doorbusters, Stylish Steals, gift certificates, donations, or Last Call items. Check your cart and ensure the only eligible merchandise is there to redeem.
  • You might have to try to redeem in outlet stores, as they are not valid there. Coupon codes are for online use only.
  • Check if the code is already used or not. You can’t use them twice.
  • Check if the promo code is correctly entered without any typographical error.
  • The promo code you have entered could be case-sensitive. Type accordingly.
  • Remove the redundant spaces if there are any.

Can I combine discounts or promo codes?

Check out the page called Chandeliers $399 & Under to get some perfect on-sale chandeliers online for your bedroom, kitchen, and more at Ballard Designs.

No, promo codes or discounts cannot be combined to place an order. Your discount will be reflected on your order total.

How do I know more about Ballard Designs promotions?

You can also return to this Koopy page for the latest Ballard Designs promo codes and special offers. All of them are regularly updated here on this page for you to save money on online and in-store purchases.

Does Ballard Designs offer any price match or guarantee policy?

Yes, it does. If you find the same item advertised elsewhere for less, provide Ballard Designs the advertisement within 30 days and the company will refund the difference. Also, if Ballard Designs offers a special price on the item you purchased within 30 days of your sale, simply bring it to their attention and they will refund the difference.
Register New Account
Reset Password