Brooks Brothers Customer Service

1 (800) 274-1815

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Brooks Brothers also offers a rich Help Center to help you find answers to your questions on topics like order status, returns, shipping information, rewards, and more.

Brooks Brothers Coupons and Deals 2024

  • You can get free standard shipping as a Preferred member, and free 2-day shipping as a VIP member. Learn more here. Free Shipping
  • Price adjustments will be made within 7 days of the original purchase date with the original receipt. Learn more here. Price Match
  • Sign up for My Brooks Rewards, and receive a $10 Reward for every 1000 points you earn. Learn more here. Rewards Program
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  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Brooks Brothers

Expired Offers

These offers had officially expired, but may still work.
$100 Off
Get $100 Off Every $300 Spent at Brook Brothers! This offer Excludes Clearance!
25% Off
Get 25% off 3+ Select Underwear at Brooks Brothers!
25% Off
Get 25% off 3+ Select Shirts at Brooks Brothers!
25% Off
Nightwear is 25% off during the Holiday Wardrobe Event at Brooks Brothers!
Up to 30% Off
Save up to 30% off during the Holiday Wardrobe Event at Brooks Brothers!
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More Ways to Save at Brooks Brothers

Grab the Merchandise on Sale - Take advantage of the Brooks Brothers Sale program and get the high-end apparel at generous markdowns. You can save on men's, women's, and kids' collections and enjoy great deals on seasonal apparel through online-only offers. Check back often for great bargains on seasonal essentials and stock your closet with high-quality Brooks Brother fashion gear.

Get the Brooks Card - Apply for Brooks Cards and enjoy exclusive benefits with your Brooks Card and Brooks Brothers Platinum MasterCard. You could receive 1 point for every $1 spent wherever MasterCard is accepted. Additionally, you can get 15% off on select Brooks Brothers purchases, a $20 anniversary and a birthday reward, advanced notifications on special events, sales, and lots more.

Join the Rewards Program - Sign up for My Brooks Rewards, a Brooks Brothers customer loyalty program featuring rewards and exclusive member-only benefits. As a member of My Brooks Rewards, you will receive access to benefits such as bonus-point opportunities, members-only sale access, free standard shipping as a Preferred member, free 2-day shipping as a VIP member, and more. Plus, you will accumulate points for every Brooks Brothers purchase you make. For every 1000 points you earn, you will receive a $10 Reward for use on future purchases.

Join the Mailing List - Sign up for the Brooks Brothers mailing list and receive all the exclusive promotional updates, sales, and limited-time deals to your mailbox. Visit the official website of Brooks Brothers and scroll down to the footer section to find the email subscription box.

Brooks Brothers Shipping Policy

Shipping Destinations

Brooks Brothers ships to all domestic US street addresses including Military APO/DPO/FPO addresses of all 50 states including the District of Columbia, Puerto Rico, Hawaii, and Alaska. International shipping is also available in select locations.

Shipping Methods, Duration, and Costs

See the list below for the standard shipping information:

Shipping Methods

Shipping Time

Shipping Costs

Value Shipping 


4-10 Business Days

FedEx Standard Ground Shipping


4-7 Business Days

Two Business Day


2-Business Days

Next Business Day


Next Business Day



2-Day shipping

Check out the complete Shipping Policy of Brooks Brothers for more information.

Brooks Brothers FAQs

How to redeem a Brooks Brothers promo code?

To redeem a Brooks Brothers promo code, simply add items to your shopping cart and click on the “Checkout” option to go to the cart. You can also visit the cart page by clicking the tiny shopping cart icon located on the top right corner of any page.

On the shopping cart, scroll down to see the promo code section labeled as “APPLY PROMO CODE”. Now, paste the valid promo code in the box and click the “APPLY” button to redeem.

Can I earn rewards points for online purchases?

Yes, as long as the dollar amount is above $0, you will earn points. Points for online purchases will post to your account up to two weeks after the shipment of the full order.

How do I redeem my Rewards?

To redeem your Rewards in stores or by phone through Brooks Brothers Customer Service department.

To redeem your Rewards online or in the mobile app, make sure you are signed in to your account before checkout. You will be able to view and apply any valid Rewards on the checkout page.

Does Brooks Brothers offer price adjustment on its products?

Yes, Brooks Brothers offers price adjustments that will be made within 7 days of the original purchase date with the original receipt. Items during select promotional periods will not be subject to a price adjustment. Ensure the items are within 7 days and you have your order number. For online purchases, allow up to 10 business days for the adjustment to reflect on your original form of payment.

How can I know more about Brooks Brothers offers and discounts?

Read the Brooks Brothers Blog, an online publication by Brooks Brothers, and know about the exclusive shopping tips, latest styles, trends, and deals.

You can also check back on this page for more Brooks Brothers deals and discounts.

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