Carter's Customer Service

1-877-333-0117

Email Unavailable

Carter's offers a rich help center page to answer your questions on the topics mentioned below and more:

  • - Order and Products
  • - Returns and Refunds
  • - Shipping and Delivery
  • - Pricing and Promotions

Visit Carter's Help Center here.

Carter's Coupons And Deals 2024

  • Free standard shipping is available on orders over $35. Learn more here.

    Free Shipping
  • During checkout, you can choose pickup and select your store. Learn more here.

    In-Store Pickup
  • Curbside is available until 7 pm and style availability varies by location. Learn more here.

    Curbside
  • Join the free Rewards program to earn points and use them for discounts and rewards. Learn more here.

    Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Carter's

Expired Offers

These offers had officially expired, but may still work.
Free Shipping
Deal

This offer is valid on baby clothing,kids clothes and many more

20% Off
Deal
Valid on all products (Only on new registrations)
Up to 50% Off
Deal
This discount is applicable on Kids Footwear
40% Off
Deal
This offer is applicable on all products (Products include Apparels, Footwear, Socks and more)
Only $20
Deal
Offer valid on select clearance items only marked for discount.
Load More

Carter's Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save at Carter's

Get Free Shipping Enjoy free shipping on orders of $50 or more.

Pick Up In-Store Carter's now offers an option to buy online and pick up in-store. Be sure to choose the "pick up today" option upon checkout. When you go to pick up your items in-store, be prepared to show your ID and order number. Get your items fast and even better, save money when you choose this option.

Join The Loyalty Program Carter's Rewarding Moments loyalty program covers items bought at Carter's, OshKosh, and Skip Hop. Spend $1 and earn one point, and when you reach 100 points you get $10 in rewards.

Get Price Adjusted Carter's adjusts prices within 14 days of your purchase if the item goes on sale, whether it's in the store or online.

Refer a Friend Refer a friend and get 25% off $60 and your friend will receive $15 off their first $50 purchase in-store or online.

Carter's Shipping Policy

Shipping Options

Carters provide Standard, Overnight, and 2-3 Day Expedited shipping options.

Standard shipping is offered in most of the areas in the United States, including the U.S. Territories and military addresses. Orders are mostly shipped via USPS mail carriers while the rest by UPS SurePost.

Expedited Shipping is not offered to PO Boxes, military addresses, or the U.S. Territories.

International shipping is available to more than 80 locations.

Shipping Duration

Standard Orders received on Monday to Friday by 12:00 pm EST are processed in two business days after the payment verification.

Overnight Orders are delivered the next business day before 3:00 pm.

2-3 Day Expedited Orders are delivered within 2 to 3 business days.

Shipping Charges

Shipping Methods

Order Value

Shipping Charge

Standard

Below $35

$6

$35 or more

Free

Overnight

-

$25

2-3 Day Expedited

-

$15

Shipping Destinations

Carters deliver within the United States, the U.S. Territories, APO/FPO addresses, and over 80 international locations.

Free Shipping

Free shipping is available for APO/FPO addresses on orders over $35. Free Standard shipping is also applicable on orders of $35 or more.

For further information on Carters’ shipping policy, click here.

Carter's FAQs 

How can I redeem a coupon or a promo code?

Visit Carter’s website, choose the items you want to shop for and add to the cart. Once you are done, click the shopping cart icon and in the cart, you will see the order summary section. Under the ‘Order Summary’ section, you will see the ‘Promo code’ box. Enter the promo code in the box without any error. 

carters promo code

Once you have entered the code, click ‘Apply’. After the code is applied and your adjusted amount is visible, click ‘Checkout’. You can either sign in to your account, create an account, or checkout as a guest.

Why cannot I use Carter's coupon?

If your coupon or promo code is not working, ensure the following:

  • There are no unnecessary spaces between letters
  • Codes are case sensitive. Ensure the correct usage of the upper and lower case.
  • Check the validity of the coupon
  • Check the eligibility of the item you want to purchase.
  • Read the terms and conditions to make sure there are no violations.

Can I use more than one coupon a day?

No, you can use one coupon per day. If you want to use another coupon, place an order the next day.

Can I use multiple promo codes on one order?

No, only one promo code can be applied to one order if it is eligible. For applying other promo codes, you will have to place another order later.

Can I combine promo codes?

No, promo codes cannot be combined. Only one promo code can be used at one time.

How can I find out about the promo codes?

To get updates on the promo codes, you can visit the company website, sign in with your email address, or you can also keep checking this page for the latest news on Carters’ promotional offers.
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