Casetify Customer Service

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Casetify also has an informative FAQ page that answers many questions on Orders, Delivery & Shipping, Returns & Exchanges, Billing & Payments, Promotion, and other topics. Visit the Casetify FAQ page to find the information you need.

Casetify Coupons & Promo Codes 2023

  • Casetify offers Free Standard Shipping Worldwide for orders of $35 or above. Learn more here. Free Shipping
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  • Deals
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Sorry, there are currently no active offers available for Casetify

Expired Offers

These offers had officially expired, but may still work.
2 weeks ago Expired


Use Code "Afterpayday23" - Buy 1 get 10% | Buy 2 get 20% | Magsafe cases 15%
3 weeks ago Expired


Use Code Spring23 - Buy 1 get 10% off | Buy 2 get 20% off | Buy 1 Magsafe Case get 15% off
25% Off
Valentines Day Sale (CN) : Buy 2 Get 25% off - Use Code Vday23CN
25% Off
Valentines Day Sale : Buy 2 Get 25% off - Use Code Vday23
2 months ago Expired

ExpiredBuy 1 case and

Buy 1 case and use code HappyRabbit to get tech accessories 50% off
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More Ways to Save at Casetify

Recycle Your Cover and Earn Discounts - Join the newly-launched recycle program called ReCasetify to send one of your phone covers to the recycling process. In return, Casetify will offer you a 15% discount as a thank-you. The company will send you the discount voucher to use towards your next Casetify purchase.

Refer and Earn - Refer your friends to purchase from Casetify and when they purchase, you will get $10 off your next order and your friends will receive $10 off their first order. Visit the link and log in using your account credentials to know more.

Get a Sign-up Discount - Get a 10% off your next Casetify purchase when you visit the link and sign up. Enter your email, gender, country, and mobile number to sign up. Follow the link for possible exclusions if there are any. 

Earn Profit as a Seller - If you're interested in selling your design on beautifully crafted tech cases and earn commission on every purchase, join Casetify as a seller. No fee or upfront cost is required to join. While Casetify will produce custom cases, package and ship them globally on your behalf, you earn a profit for every case sold.

Casetify Shipping Policy

Domestic Shipping Options

Casetify offers Standard and Expedited Delivery methods to deliver its products across the United States. Orders placed using standard shipping are usually processed within 3 business days.

Shipping Outside of the United States

Casetify offers worldwide shipping via the national postal service of the destination country when you choose Standard Shipping. Expedited shipping is mostly taken care of by DHL. For expedited shipping, orders will be shipped using various delivery services, depending on the destination. Customers can see the Shipping fees and the service provider at checkout. For non-US orders, a signing may be required upon delivery, so ensure that someone’s there at the destination address to pick up the order.

Free International Shipping

Casetify offers free international standard shipping for orders over $34.99 (after discount). You can select the location on the checkout page for shipping methods available and shipping costs accordingly.

Shipping Timeline

While orders placed using standard shipping are processed within 3 business days, the delivery time varies from country to country. For the majority of countries in the world, Express shipping will deliver the package to you within 3-5 business days from the date of shipment. See the below-mentioned table for an estimated timeframe for standard shipping:

Sipping Methods

Delivery Time

For US orders

6-12 business days

For non-US orders

5-23 business days

For more shipping and delivery-related FAQs, click here.

Casetify FAQs

How can I redeem a discount code on

If you want to redeem a Casetify promo code, visit the official website of Casetify, visit the product page you wish to buy, choose the color, quantity, customize the product further and add it to the shopping cart by clicking the “ADD TO CART” button.

Once the product is successfully added to the shopping cart, the Shopping Cart sliding bar will open from the right-hand side of the screen to review the order and proceed to the checkout. You can either enter your promo or discount code there on the shopping cart menu or click on the “CHECK OUT” button to redeem the code at checkout.

Casetify coupon code input

On the Shopping Cart page, you could see the promo code field labeled “Promo Code or gift card code” right below the product details.

Paste your promo code into the designated field as shown in the screenshot above and click the “APPLY” button to redeem.

Once the code is applied, add your shipping and click the “CONTINUE TO SHIPPING” option to proceed to checkout.

Why is my promo code not working?

If your promo code is not working, check the following:

  • Check if the promo code you have entered is still valid and usable. As most promo code is subject to expiry, it needs to be ensured that only valid promo code is applied at checkout.
  • You cannot enter an already used promo code. Only one promo code can be applied per order. So, check if the promo code you have entered is not used before.
  • Promo codes are usually case-sensitive. Check if your promo code is being typed in the right case order.
  • Generally, all promo codes come with certain terms and conditions. Ensure your cart products are qualified for the promotion you’re ready to avail.
  • If you are typing the promo code manually, ensure that you have typed it correctly as you received it.

Can I apply two promo codes in the same order?

No, only one promo code can be redeemed per order when you’re shopping on

Can I still enjoy a CASETiFY promotional offer even after I miss the promo campaign?

Yes, Casetify can adjust your price in case you miss out on a promotional campaign or offer and request for the same within 5 days of placing your order.

So, if you spot any such offer or promo code under the aforementioned circumstances, mail Casetify the order number of yours and also the discount code/offer. Casetify may adjust the price upon verification.

Can I apply a gift card and a promo code together to place an online order?

Yes, gift cards and promo codes can be applied together.

How can I know more about Casetify discounts and special offers?

Subscribe to the Castify Email Newsletter to get all the updates regarding special offers and promos to your mailbox.

Visit the current Koopy page frequently to get the latest discount codes, deals, and special offers of Casetify.

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