Denby Customer Service

(800) 374-6479

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Denby has a Help Center that provides more information about Delivery, Privacy Policy, Terms & Conditions, and other topics. Visit the Denby Help Center here. You can also visit the Denby FAQ section to read the frequently asked questions.

Denby Coupons & Promo Codes 2024

  • Denby offers Free US Shipping on orders over $200. Learn more here. Free Shipping
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  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Denby

Expired Offers

These offers had officially expired, but may still work.
15% Off
15% Off Denby Natural Canvas Cast Iron 20Cm Round Casserole - Was $125.00 Now $106.25!
25% Off
25% Off Studio Craft Elm Large Nesting Bowl - Was $30.00 Now $22.50!
40% Off
40% Off Peveril Accent Oval Platter - Was $160.00 Now $96.00!
Free Delivery
Free Delivery on Orders of $200+
20% Off
Give your friends 20% off when they place their first order with Denby!
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More Ways to Save at Denby

Check out Special Seasonal Offers - Find an amazing selection of products at discounted prices when you shop the Seasonal Offer section. Discover all the markdowns on luxury tableware, dinnerware, and other products with Denby special offers to max your savings. Grab your favorite products on sale and before the special pricing becomes invalid.

Grab the Clearance Deals - Do not miss out on these Denby clearance deals find a great selection of limited availability, discontinued products at special outlet prices. Some collections such as Malmo, Harlequin, Fire, and Truffle are out of production currently, so the company is giving them away at huge markdowns. Deals are available while supplies last.

Refer a Friend - Refer your friends to purchase from Deby and get 20% off when they place their first order. For each friend who purchases for the first time, Denby will give you 20% off your next order. Simply visit the link and register yourself for the refer-a-friend program to start referring friends and family members.

Get Gift Under $25 - From Natural Canvas Small Bowl to Halo Tea/Coffee Saucer, discover gifts under $25 here at Denby to buy a perfect gift at cheap. You can find affordable presents for anyone and almost every occasion handcrafted in Denby’s factory in England.

Sign up for the Newsletter - Sign up for the Denby Newsletter and get regular updates about new arrivals and special promotions. Also, subscribers stand a chance to win a Ceramic Candle, Reed Diffuser & Candle Tin from Denby’s best-selling Halo range.

Denby Shipping Policy

Shipping to the US

All Denby orders are processed within 3-5 business days of receiving them and shipped via contracted carrier services. The delivery time and shipping charges depend on the value of goods and the shipping methods chosen at checkout. Free Delivery is available on shopping of over $200 within the US delivery addresses. See the chart below for estimated shipping charges:

Value of Goods

Shipping Charge










Free of Charge

Shipping to Canada

Free shipping is available to most Canadian Provinces. The standard delivery time for Canadian customers is 14 business days after receiving the order. Your order will be sent by a contracted North American carrier between FedEx or UPS. All prices mentioned below are in CAD.













$100.01 - 250





$250.01 - 500










For more information regarding US Shipping click here. Canadian customers can check out the Canadian Shipping Policy page for more details.

Denby FAQs

How can I redeem a Denby promotion code?

If you have a Denby promotional voucher/coupon and want to redeem it, follow the following steps:

To redeem a Denby promotion code you need to visit the Denby website and start adding products to your shopping cart.

Go to a product page you want to purchase and click the “Add to Cart” button.

Click the “View Basket” option from the pop-up menu that appears right away when the product is successfully added to your shopping cart. This will redirect you to the Shopping Cart page.

On the Shopping Cart page, you can review your order. Click on the “CHECKOUT” option.

Denby coupon code input

Enter your discount code into the box specified in the screenshot above when you are on the checkout page.

Click the “Apply Code” button to redeem the code successfully. Any discount that is applicable will then be applied to your order and shown as a discount.

Why is my Denby promotional code not working?

If your Denby promo code doesn’t work, try the following:

  • Check the conditions of your voucher if it does not appear to work on your order as some have special conditions.
  • Enter the code again and this time with the proper spelling without any typographical error.
  • Try to add only qualified products to your shopping cart to redeem the promo code. Not every product is available to redeem against every promotion code you enter at the checkout.
  • Check the expiry date of the promotion code as expired promo codes will not be redeemed.
  • Remove the unnecessary spaces during pasting the code after copying them from somewhere else.

How can I get Denby promo codes and special offers?

Always keep checking this Koopy page to be in the loop about all the latest discount codes, promotions, and special offers of Denby Pottery.

Does Denby offer a 10 Year Guarantee on its pottery products?

Yes, Denby does offer a 10 Year Guarantee on its pottery products to make its pottery sustainable. The guarantee applies from the date of purchase by the original owner, whether a self-purchase or received as a gift. 

The guarantee covers faulty workmanship and/or materials when the product is used in normal, domestic situations and in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use, or misuse of the product. To know more, click here.

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