FreshDirect Customer Service

1 (866) 283-7374

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FreshDirect also offers an FAQ page to answer your questions on topics like account settings, products, promotions, delivery, and more.

FreshDirect Coupons and Deals 2024

  • Choose your preferred pickup day and time as your place your order and receive groceries from your car. Learn more here. Curbside
  • Standard deliveries may take up to 7 business days, whereas next-day orders are delivered by the end of the next day. Learn more here. Delivery
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Sorry, there are currently no active offers available for FreshDirect

More Ways to Save at FreshDirect

Grab the Fresh Deals Check out the Fresh Deals on the homepage of FreshDirect’s website and save with discounts of up to 50% on a variety of products, including meats, seafood, fruits, vegetables, baked foods, prepared food, alcoholic drinks, and more. Check the Fresh Deals page at least once a week as FreshDirect adds new deals on peak-season items and expert recommendations every Thursday.

Get the DeliveryPass Get the DeliveryPass membership and enjoy unlimited free deliveries to residential addresses, exclusive offers, special deals, and a bonus $5 discount on deliveries from Tuesday to Friday. With the Reserve Delivery feature of the DeliveryPass, you can also reserve a weekly time slot for delivery starting with your second order.

Download the App Download the FreshDirect mobile app and enhance your shopping experience with easy order modification, cart saving, faster checkout, and order tracking, among other perks. With the app, you can save favorites, order from previous shopping lists, schedule deliveries, and get occasional deals or offers.

Browse the Sale Page Shop from the Sale page on FreshDirect’s website to save money on a wide range of products, including fruits, vegetables, meats, fishes, flowers, dairy, wines, and spirits, among several others. The FreshDirect Sale offers generous discounts up to at least 50% or even more on select products.

FreshDirect Delivery Policy

Delivery Options

FreshDirect offers different delivery options depending on the delivery location. While FreshDirect accepts orders up to a week in advance, the company offers next-day and same-day delivery services in select locations.

Express delivery is available to select locations in Brooklyn, Manhattan, Washington, DC, and certain areas of Queens.

The minimum order total required to qualify for delivery is $30, excluding taxes and delivery charges.

Delivery Durations and Charges

Standard deliveries may take up to 7 business days depending on the location, whereas next-day orders are delivered by the end of the next day.

While same-day orders placed in the morning are delivered on the same evening within a 2-hour time slot, Express orders are delivered within a one-hour window after the order is placed.

The delivery charges vary as per the delivery locations and are listed in the table below.

Delivery Area

Minimum Order Total

Delivery Charge

Manhattan

$30

$5.99

Queens

$30

$5.99

Brooklyn

$30

$5.99

The Bronx

$30

$5.99

Staten Island

$30

$5.99

Nassau County

$30

$6.99

Suffolk County (excluding the Hamptons)

$30

$6.99

Westchester

$30

$6.99

Rockland

$30

$6.99

Fairfield

$30

$6.99

Northern New Jersey

$30

$6.99

Central New Jersey

$30

$7.99

Southern New Jersey

$30

$7.99

Greater Philadelphia Area

$30

$7.99

Delaware

$30

$7.99

Washington, D.C.

$30

$7.99

Jersey Shore (summer only)

$30

$9.99

The Hamptons (summer only)

$99

$15.99

Delivery Locations

FreshDirect offers delivery to select locations across the USA. For more information on delivery areas and restrictions, refer to the Delivery FAQs.

For more information on FreshDirect’s delivery policy, click here.

FreshDirect FAQs

How do I redeem a FreshDirect coupon or promo code?

To redeem a FreshDirect coupon or promo code, go to the company’s website and add items to your cart. Once you have finished adding items to your order, click on the shopping cart icon on the top right corner and click ‘Checkout’.

On the checkout page, scroll down till you locate the promo code and Gift Card redemption fields under the “Most Popular Items” section. Enter your coupon or promo code in the “Have a promotional code?” box and click ‘apply’ to redeem your code.

Can I use multiple promo codes on my order?

No, you can neither combine multiple coupons or promo codes nor can you use more than one promo code on one order.

What payment methods does FreshDirect accept?

FreshDirect accepts American Express, Discover, MasterCard, and VISA credit cards as well as debit cards with the VISA or MasterCard logo. Payments can also be made from a checking account or via PayPal.

How can I find FreshDirect coupons and promo codes?

Create an account on FreshDirect’s website and sign up for the company’s emails to receive coupons, special offers, limited-time deals, and other promotional emails.

You can also keep an eye on this page that you are currently on if you want to save money with FreshDirect coupons and promo codes.

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