Hot Topic Customer Service

1 (800) 892-8674

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Check out Hot Topic's online customer service section for any help with, among other topics:

  • - Your Order
  • - Account
  • - Shipping
  • - Returns
  • - Promotions

Hot Topic Coupons And Deals 2023

  • Hot Topic offers same-day in-store pick-up for free. Learn more here.

    In-Store Pickup
  • Hot Topic free curbside pick-up at select Hot Topic stores. Learn more here.

  • Join the Hot Topic Guest List to earn points, redeem rewards, access early sales, and enjoy exclusive offers, among other perks.

    Rewards Program
  • Hot Topic has a price match policy for products from select competitors. Learn more here.

    Price Match
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Book Your Hot Rate® Car From as Low as $11.99 a Day
Tip: No code needed! Details: No coupon code needed. Tap to shop the sale now....

Tip: No code needed!

Details: No coupon code needed. Tap to shop the sale now.


Expired Offers

These offers had officially expired, but may still work.
Up to 60% Off
Purchase TEES Up To 60% Off at Hot Topic
Up to 70% Off
Labor Day - Up To 70% Off Sitewide at Hot Topic!
30% Off
Flash Sale - 30% Off Sale at Hot Topic
Up to 60% Off
Purchase TEES Up To 60% Off at Hot Topic
Up to 60% Off
Get Up to 60% Off on Select Styles only on Hot Topic!
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Hot Topic Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount yes 10%
Student Discount no -

More Ways to Save More at Hot Topic

Earn Hot Cash - Whenever it’s available, take advantage of earning Hot Cash on your purchases. You can redeem your Hot Cash on future orders from the Hot Topic website or in-store for big savings.

Check Out Clearance Sale - Clearance sale prices will save you plenty of money, so be sure to shop in that area of the website for good deals on fashion and accessories.

Choose To Pick Up In-Store - The Pick Up In-Store option is useful for many people looking for the best deals. Select your preferred store and pick your items up for free, no matter how much your order amount is.

Get Hot Topic Rewards - Join the Hot Topic Guest List rewards program, which allows you to earn points on your purchases and redeem them for rewards that will save you money. You’ll also get special offers for your birthday, as well as early access to sales and events.

Hot Topic Shipping Policy

Shipping Options

Hot Topic offers Standard, Expedited, and Overnight shipping options.

Orders to P.O. boxes are shipped via Standard Shipping only. Expedited and Overnight shipping is not available to P.O. boxes.

Standard shipping and deliveries to APO/FPO addresses are offered via USPS.

Orders to Canada are shipped via Purolator, while other international orders are shipped via DHL.

A signature is required upon delivery for orders delivered via Expedited shipping and to Alaska, Hawaii, and Puerto Rico.

Shipping Duration

Standard shipping orders are delivered within 3 to 8 business days.

Deliveries via Expedited shipping take 2 to 3 business days and are delivered Monday through Friday only. Expedited orders must be placed by 12 pm EST Monday through Friday to ship on the same day.

For Overnight shipping, orders must be placed by 12 pm EST Monday through Thursday. Overnight orders placed after 12 pm EST on Friday are processed and shipped on Monday since Hot Topic does not process orders on Saturday and Sunday.

Deliveries to Alaska and Hawaii take 16 to 18 business days and 12 to 15 business days respectively. Orders to Alaska and Hawaii are delivered Monday through Friday only.

Orders to Puerto Rico are delivered within 4 to 10 business days.

Deliveries to APO/FPO addresses take 4 to 10 business days.

Deliveries to Canada take 6 to 10 business days.

International shipping, except to Canada, takes 10 to 20 business days, depending upon the shipping destination.

Shipping Charges

Total Order Value




Alaska and Hawaii

Puerto Rico

$49.99 or less






$50.00 to $99.99






$100.00 to $149.99






$150.00 to $199.99






$200.00 to $299.99






$300.00 to $399.99






$400.00 to $499.99






$500.00 or more






Shipping Destinations

Hot Topic ships orders to all 50 states, US P.O. boxes, U.S. territories, and APO/FPO addresses. The store also offers international shipping to Australia, Canada, China, France, Germany, Hong Kong, Ireland, Japan, Mexico, Netherlands, Puerto Rico, Spain, Switzerland, and the United Kingdom.

Hot Topic does not ship to domestic or international freight forwarders.

For more information on Hot Topic’s shipping policy, click here.

Hot Topic FAQs

How do I redeem a Hot Topic coupon or promo code?

Follow the steps below to redeem a Hot Topic promo code or coupon.

  • Add the items you want to your shopping bag.
  • Click on the shopping bag icon on the top of the website.

hot topic promo code

  • On the shopping page, you will see a box for promo code under the Order Summary.
  • Enter the promo code in the box provided and click ‘Apply’. Once the promotion has been applied you can proceed to checkout.

What do I do if the promo code I entered was not successfully applied?

There are several reasons for an unsuccessful application of a promo code. Check the following to figure out why a promo code was not applied successfully.
  • Check for typing errors such as uppercase or lowercase mistakes, confusion between certain numbers and alphabets, and spaces in the promo code. There must not be any space within, before, or after the promo code.
  • Ensure the promo code you applied has not expired. Check the expiry date of promo codes before applying to make sure you are using a valid code.
  • Certain promo codes require a minimum order value to be applied. Ensure that your order meets the minimum qualifying order value required to redeem the promo code you used.
  • Certain items and brands may be excluded from promotional offers and sales. Ensure that an item or brand in your order is not excluded from the promotional offer.
  • Ensure that your order meets the terms and conditions of the promo code you used.
  • Can I combine Hot Topic promo codes with Hot Cash?

    Certain promo codes are not combinable with Hot Cash, while certain offers can be combined with Hot Cash. Read the terms and conditions of a promo code or offer to know if it can be combined with Hot Cash.

    Can I combine multiple Hot Topic promo codes or a promo code with other offers?

    Most Hot Topics promo codes and offers are not combinable with other coupons, offers, or promo codes. For more information on whether promo codes and offers are combinable or not, click here.

    Where can I find Hot Topic promo codes and offers?

    Click ‘Promotional Details’ under Site Info on the Hot Topic website for the latest Hot Topic promo codes and offers.
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