Instacart Customer Service

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Browse through Instacart's rich Help Center to find out about topics such as:

  • - How Instacart Works
  • - Instacart Express
  • - Delivery
  • - Pricing
  • - Promotions

Instacart Coupons And Deals 2024

  • Instacart offers free shipping on orders of $35 or more for Instacart Express members. Learn more here.

    Free Shipping
  • Instacart lets you pick up your online orders at select pick-up locations. Learn more here.

    In-Store Pickup
  • Instacart delivers across the USA to several locations. Learn more here.

    Delivery
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
$20 Off Your Order
Sale
4 years ago

$20 Off Your Order

Get $20 discount on your first order
GET DEAL
SHOW COUPON

Expired Offers

These offers had officially expired, but may still work.
Free Delivery
Deal
New Customer: Sign-up and Get Free Delivery on Your First $10+ Order Orders.
Free Delivery
Deal
New Customer: Sign-up and Get Free Delivery on Your First $10+ Orders.
$20 Off
Deal
Shop Publix Quick Picks on Instacart and Get $20 off.
GET DEAL
ULTRAFAST20

Instacart Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save at Instacart

Check Out Deals Because Instacart communicates directly with retailers, those savings can be transferred directly to you. Check the Deals section on any Instacart retailer’s page to see what sort of sales they’re currently running.

Get Delivery In Your Area Instacart is available in regions across the country. If you’re still on the fence about using Instacart, check if it’s available in your area first. If you live near a metropolitan area in the United States, chances are strong that you can get cheaper delivery from a number of grocery stores near you.

Sign Up Although Instacart covers a huge part of the United States, it doesn’t have a completely national presence yet. If Instacart doesn’t currently offer service in your area, you can get email notifications when it expands to your region. Just select the notification option on the website.

Instacart Delivery Policy

Delivery Options

Instacart offers Scheduled delivery and a Curbside Pickup option.

The scheduled delivery option helps you to place an order online and get delivery at the given address. You can select the ‘Leave at my door’ option to get a contactless delivery.

Delivery Time

Scheduled Delivery – Orders are delivered within an hour or later during the day or week as per your schedule. Delivery time starts at 9 AM.

Curbside Pickup – Orders are placed, and you book a pickup time. As per the time, your order is kept ready at the store for pickup.

Delivery Charges

Delivery fees start from $3.99 while pickup fees start from $1.99. Service fees start from 5% of your total item price.

With Instacart Express membership, you are eligible for free delivery on orders more than $35.

Delivery Destination

Instacart delivers within the United States and Canada.

For more information about Instacart’s delivery policy, click here.

Instacart FAQs

How can I redeem Instacart promo codes?

Visit the Instacart website. Select your country and enter your zip code. A list of retailers will be shown to you on the landing page. Select the suitable retailer from whom you want to purchase an item. Click on the logo of your chosen retailer. You will land on another page where you must confirm your zip code one more time.

Once you have entered, you will be directed to a nearby store page. Select the product category and the items you want to purchase. Add them to the cart. Click on the cart icon on the top right corner. Click on ‘Go to Checkout’. You must sign up to checkout. You must add a shipping address for delivery. You must also add delivery time, delivery instructions, your name, and mobile number, and select a payment method.

instacart promo code

Once you are done filling in the details, on the right side you will see the ‘Apply promo code or gift card’ option. Click ‘Apply promo code or gift card’ and ‘Add Promo or Gift Card’ pop-up tab will appear with a ‘Promo or Gift Card’ box. Enter the code in the box and click ‘Redeem’. Once applied, click ‘Place Order’.

What payment methods are accepted while ordering from Instacart?

Instacart accepts major credit and debit cards issued by the U.S. and Canadian banks, EBT cards in Aldi stores within select states, Google Pay, China UnionPay, and Apple Pay.

Why is my Instacart promo code not working?

If your Instacart promo code is not successfully applied, try the following –

  • Ensure whether the item is eligible for the promo code or not.
  • Check if you are adhering to the terms and conditions of the promo code.
  • Remove any unnecessary spaces or wrong upper or lower case.
  • Ensure the validity of the promo code.

Where can I find out about Instacart promo codes?

You can visit the company website or can create an account in Instacart for notifications. You can also sign up for Instacart Express membership for more offers. You can also visit this page to know more about Instacart’s promotional codes.
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