Johnston and Murphy Customer Service

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Explore Johnston & Murphy's customer service section to learn more about the products, ordering, billing, shipping, returns, and other FAQs.

Johnston and Murphy Coupons & Promo Codes 2024

  • Johnston & Murphy offers free FedEx Ground shipping on orders over $50 within the contiguous USA. Learn more here. Free Shipping
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More Ways to Save at Johnston & Murphy

Sign up for Emails Follow the link to Johnston & Murphy’s website and fill in the email signup form on the linked page to join the brand’s mailing list. Once you sign up for the newsletter, you will be able to get special offers, current deals, sale alerts, new arrivals, and the latest trends, among other promotional emails from Johnston & Murphy. You may also receive a 10% discount on your first order after joining Johnston & Murphy’s mailing list.

Join J&M Insiders Join the J&M Insiders program to enjoy exclusive benefits reserved for insider members only. Once you become a J&M Insiders member, you can enjoy free Ground shipping on all orders, free returns, limited-edition styles, exclusive offers, a 60-day wear test, the first look at new arrivals, and early access to upcoming sales, among other perks. As a registered member, you will also be able to view and provide feedback on products currently being designed by the brand’s designers.

Browse the Sale Section Visit the linked page on J&M’s website and browse the sale section for discounts on select products for men, women, and kids. You can enjoy generous discounts of up to 40% on select styles during Johnston & Murphy’s online sales. Check the men’s and women’s sales pages for discounts on a wide range of apparel, shoes, and accessories for both men and women.

Look for Promotions Johnston & Murphy offers various online promotions, coupons, and deals throughout the year to help customers save money on trending styles. Frequently visit the brand’s online store and look for available promotions or coupons. You can find limited-time deals, ongoing sales, and special offers, among other promotions from Johnston & Murphy on the linked page.

Follow on Facebook Follow Johnston & Murphy on social media to keep track of the latest news and updates from the brand. When you follow the brand’s Facebook page, you can come across special offers, occasional deals, sale alerts, fashion recommendations, new designs, upcoming products, and the latest styles, among other promotional posts from Johnston & Murphy.

Johnston & Murphy Shipping Policy

Shipping Options

Johnston & Murphy offers Ground, 2-Day Air, and Next Day Air shipping options via FedEx for customers in the USA. Orders shipping to Alaska or Hawaii can ship via FedEx 2-Day or Next-Day Air methods, while orders shipping to APO/FPO addresses will ship via USPS only.

Shipping Durations

The estimated delivery duration of orders shipping via FedEx Ground is 4 to 7 business days, excluding holidays. Orders shipping to Alaska, Hawaii, or APO/FPO addresses may take longer to reach their shipping destinations.

Express orders must be placed by noon CST Monday through Friday for delivery within 2 to 3 business days. Orders placed after the cut-off time will ship on the following business day, excluding holidays.

Shipping Charges

The table below lists the applicable shipping charges for the different shipping methods based on the total order value.

Order Total

FedEx Ground

FedEx 2-Day Air

FedEx Next-Day Air

Under $50

$4.95

$12.95

$19.95

Over $50

Free

Depending on the ordered items, certain orders may ship separately in multiple packages for no additional costs.

Shipping Destinations       

The online store ships orders only to addresses within the USA, including Alaska, Hawaii, and APO/FPO addresses. Since all online orders are shipped and delivered by FedEx, the company cannot deliver orders to P.O. boxes.

Free Shipping

Johnston & Murphy offers free FedEx Ground shipping on orders over $50 within the contiguous USA.

To know more about the shipping policy of Johnston & Murphy, click here.

Johnston & Murphy FAQs

How do I redeem a Johnston & Murphy coupon or promo code?

To redeem a Johnston & Murphy coupon or promo code, visit the brand’s online store and select the item(s) you want to buy. Choose the order specifications and add them to the shopping bag. Once you are ready to order, click the shopping bag icon on the top right corner of the page to view your bag.
johnston murphy coupon code
On the bag page, click “Promotional Code”, enter your coupon or promo code in the “Enter Code” box as shown in the screenshot above, and click “Apply” to redeem the code. Once the code has been successfully redeemed, proceed to checkout and place your order.

Why is my promo code not working?

If your promo code is not working, ensure the offer is still valid by checking the expiry date of the code. Correct typing mistakes like wrong spelling or letter case errors and try to redeem the code again. Read the code’s terms and conditions to determine whether your order and all the items in it qualify for the promotional offer.

What payment methods does the online store accept?

The online store accepts American Express, Discover, JCB, MasterCard, Visa, Affirm, and PayPal for online purchases.

How can I get coupons and promo codes from Johnston & Murphy?

Subscribe to Johnston & Murphy’s newsletter to receive special deals, product updates, and other promotional offers from the brand.

You can also get the latest coupons and promo codes from Johnston & Murphy on this page you are currently reading.

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