Kate Spade Customer Service

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Kate Spade offers an FAQ page to help you find answers on topics like order, shipping, payment options, returns, product information, and more.

Kate Spade Coupons and Deals 2024

  • Standard shipping is free within the contiguous U.S. USPS Priority shipping is also offered for free in select locations.  Learn more here. Free Shipping
  • Select Kate Spade shops offer in-store pickup options. Learn more here. In-Store Pickup
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  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Kate Spade

Expired Offers

These offers had officially expired, but may still work.
Up to 30% Off
Deal
New markdowns just added! Enjoy up to 30% off
30% Off
Deal
just in time for mother's day! enjoy 30% off entire purchase with code MOM. shop now!
$20 Off
Deal
exclusive offer! enjoy $20 off your purchase of $200 or more with code!
20% Off
Deal
major markdowns! take an extra 20% off sale styles in stores only! find your store!
Up to 30% Off
Deal
Shop new markdowns up to 30% off!
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More Ways to Save at Kate Spade

Join the Mailing List Sign up with your email address to get a 10% off on your next purchase apart from receiving updates about new arrivals, gift ideas, special offers, sales, and more.

Create an Account at Kate Spade Create an account at Kate Spade and enjoy faster checkout, easy access, order tracking, save for later options, reviews, news, and exclusive offers.

Follow Kate Spade on Social Media – To stay in the loop about Kate Spade’s latest news and offers, follow Kate Spade on Facebook, Twitter, Pinterest, Instagram, YouTube, and Tumblr.

Kate Spade Shipping Policy

Shipping Options

Kate Spade offers Standard, Two-Day, Next-Day, USPS Priority, and White Glove shipping options.

Standard and White Glove shipping options are not available to Alaska and Hawaii.

Only USPS Priority shipping is available to the U.S. Territories, and P.O. Boxes.

Shipping Duration

  • Two-Day – Orders placed by 9:00 pm EST are delivered within 2 business days.
  • Next-Day – Orders placed by 9:00 pm EST are delivered within 1 business day.
  • Standard – Orders placed by 2:00 pm EST are delivered within 1-2 weeks for orders.
  • USPS Priority – Orders placed by 2:00 pm EST are delivered within 3 to 8 business days for orders.
  • White-Glove – Orders placed by 2:00 pm EST are delivered within 1-2 weeks for orders.

Shipping Charges

Shipping charges are determined at checkout based on the shipping method, shipping carrier, size, and weight of the items on your order, and your delivery address.

         Shipping Methods                 Continental United States            Alaska and Hawaii        U.S. Territories       P.O. Boxes   
Two-Day $15.00 Free -

-

Next-Day

$25.00 $25.00 - -
Standard Free* - -

-

USPS Priority

Free Free $20.00 Free
White-Glove $199* - -

-

*Orders shipped via white glove delivery or UPS home delivery incur additional fees.

Shipping Destination

Kate Spade ships to the United States, U.S. Territories, and P.O. Boxes.

For further information on Kate Spade’s shipping policy, click here.

Kate Spade FAQs

How can I redeem a Kate Spade promo code?

To redeem a Kate Spade promo code, visit the Kate Spade website, select your desired items, and add them to the shopping bag. Click on the bag icon at the top right corner of the page. Click ‘Proceed to Checkout’.

You can sign in, create an account, or checkout as a guest. Proceed step by step and add your required details to go to the payment page.

On the payment page, you will see the ‘have a kate spade gift card or promo code?’ option with a small check box below labeled ‘apply a gift card or promo code’.   Check the box, and a ‘Promo Code’ box appears below under the ‘Apply a Promo Code’ option.

Enter your promo code in the box and click ‘Apply’. Once applied, fill in the details to proceed and place your order.

What methods of payment are accepted while ordering online from Kate Spade?

Kate Spade accepts Visa, MasterCard, Discover, American Express, and PayPal.

Why is my Kate Spade promo code not working?

If your Kate Spade promo code is not working, check the following:

  • Rectify any typing errors like a wrong usage of the letter case in the promo code.
  • Ensure your promo code is valid and has not expired.
  • Remove any unnecessary spaces in between the letters in the promo code.
  • Check whether the promo code has already been used or not because most codes can be applied once unless otherwise stated.

How can I find the latest Kate Spade deals and offers?

To stay updated about the latest Kate Spade deals and offers, join the mail list, or create an account at Kate Spade, and get exclusive newsletters and offers.You can also visit this page for the latest Kate Spade deals and offers.
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