Koio Customer Service

(929) 205-2826

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Find answers to your queries about shipping, payments, orders, returns, and more at Koio’s FAQ page.

Koio Coupons & Promo Codes 2024

  • Koio offers free standard shipping. Learn more here. Free Shipping
  • Be prepared to show the confirmation email to collect your order in-store. Learn more here. In-Store Pickup
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Tap offer to copy the coupon code. Remember to paste code when you check out. Online only.
15% OFF storewide
2 weeks ago

15% OFF storewide

premium leather shoe gifting avialable for editorial consideration

Expired Offers

These offers had officially expired, but may still work.
15% Off
2 weeks ago Expired

Expired15% OFF storewide

premium leather shoe gifting avialable for editorial consideration
15%-70% Off
15–70% Off Sitewide
30% Off
1 year ago Expired

Expired30% OFF Portofino

30% OFF Portofino
40% Off
1 year ago Expired

Expired40% OFF Retro Runners

40% OFF Retro Runners
30% Off
1 year ago Expired

Expired30% OFF Primo

30% OFF Primo
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More Ways to Save at Koio

Sign Up for Koio's Newsletter Sign up to get early access to new styles, fresh colors, and seasonal sales. Moreover, get $25 off your first purchase of over $100.

Save with Free Shipping Enjoy free standard shipping at no minimum order value. Save on shipping, and lavish on a variety of footwear.

Join the Rewards Program A rewards program for those who know the value of quality craftsmanship. Earn points with every purchase or referral and redeem for exclusive rewards.

Follow on social media Follow Koio on Instagram to keep up to date about its newest arrivals, sales, collaborations, and other promotional activities.

Koio Shipping Policy

Shipping Options, Durations, and Charges

Shipping Option

Duration Charges
Standard shipping 3-5 business days


Express shipping

2-3 business days $20
Next Day shipping 1 business day


The duration mentioned above is for orders placed before 1:00 PM ET.

Standard shipping to Hawaii, Alaska, or Puerto Rico may take an additional two weeks.

Rates apply to one pair of shoes and therefore may vary depending on the weight of your order.

Free shipping

Koio offers free standard shipping.

International Shipping

Koio offers international shipping.

For more information about Koio’s shipping policy, click here.

Koio FAQs

How do I redeem Koio’s promo code?

Certain steps are to be followed to redeem the promo code or coupon. Firstly, visit the website of Koio, and choose what gender, and what kind type of footwear you are looking for.

Click on the product you like, choose the specifications, and click on “ADD TO CART”. After that click on checkout.

On the contact information page, on the right of the page, you will find “GIFT CARD OR DISCOUNT CODE” written with an “Apply” button right next to it.
Enter your code and click on “APPLY” to get the discounted price reflected before you. Fill in the rest of the details and proceed with the checkout.

What to do if my Koio’s promo code or coupon is not working?

There could be various reasons why your promo code is not working. Some are listed below:

  • Promo codes often won't work past a certain date, that is a very common reason for discounts to be declined. 
  • Coupon codes are case sensitive and must be entered exactly as they appear on the coupon.
  • Avoid adding additional, and unessential spaces.
  • Keep clerical errors and spelling mistakes in check.

What are the payment methods offered at Koio?

Koio accepts credit cards, Apple Pay, Google Pay, Amazon Pay, Shop Pay, and cash (in stores only).

Where can I find Koio’s promo codes and coupons?

You will find Koio’s promo codes and coupons on Koopy.com.

You will also find them on the official website of Koio.

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