Mattress Firm Customer Service


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Check out the customer service page of Mattress Firm's website for information about products, shipping, billing, order tracking, customer support, and FAQs.

Mattress Firm Coupons and Deals 2024

  • Mattress Firm offers customers free and safe shipping for eligible online orders. Learn more here. Free Shipping
  • Pick-up is available at select locations for orders of select items placed in stores. Learn more here. In-Store Pickup
  • Mattress Firm will price match an advertised lower price of an identical item within 120 days of its purchase. Learn more here. Price Match
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Free Gift
Save up to $600 | + Free Adjustable base, up to a $499
10-20% Off
Teachers | Take 10-20% off select mattresses, bedding & more
10-20% Off
Nurses, Doctors & First Responders | Take 10-20% off select mattresses, bedding & more
10-20% Off
Military | Take 10-20% off select mattresses, bedding & more

Expired Offers

These offers had officially expired, but may still work.
$100 Off
Extra $100 Instant Rebate | Score an Instant Rebate $100 off the new iSeries mattresses
Up to 60%, Off
Prezzz Day Sale| Save up to 60%, Queens start at $169.99 | Ends Tuesday
75% Off
Save 75% off a Tulo Mattress Protector | Ends Monday
Up to $400
Save up to $400 on select Sealy adjustable mattress sets + $200 Instant Gift
Up to 60% Off
offer valid 2/3 - 2/5, 2/10 - 2/12, 2/24 - 2/26, 3/2 – 3/4
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More Ways to Save at Mattress Firm

Sign Up to Save Join the mail list and receive $50 off your next purchase as you sign up. You will also receive special offers and promotional emails at your registered email address. Save big with the promotions and grab the best offers as you shop at Mattress Firm.

Shop the Sale Collection Check out the amazing deals on the link and grab the best offers to save some money. The sale collection includes a range of products starting from top-rated mattresses to bed frames and pillows, all at discounted prices. Get the sale items and enjoy saving with absurdly low prices.

Explore the Blog Browse through the articles and take the opportunity to gather some savings tips that can help you with big savings on your Mattress Firm orders. With budget-friendly techniques and tips available on the blog articles, Mattress Firm allows customers to use some handy information to save on their orders.

Grab the Special Discount As a token of gratitude for their services, a special discount ranging between 10% to 20% is offered to all active, veteran, retired, and reservist U.S. military personnel by Mattress Firm. You can visit this link and get your status verified with SheerID to claim this discount on your order. Take advantage of the discount and save extra on your order.

Mattress Firm Delivery Policy

Delivery Options, Duration, and Charges

Mattress Firm offers Silver, Gold, Platinum, and Diamond Delivery Services.

The estimated date of delivery can be selected at checkout or will be shown when you place the order with a specific delivery service.

The charges vary from one service to another. Check the ‘Delivery & Shipping’ tab under the ‘Details & Specs’ to see which delivery option your order will qualify for the particular item you are interested in.

The shipping charges depend on the order and your selected delivery option.

Delivery Destination

Mattress Firm ships mostly to the continental United States.

For further information relating to Mattress Firm’s shipping policy, click here.

Mattress Firm FAQs

How can I redeem a Mattress Firm promo code?

You can redeem your Mattress Firm promo code on the official Mattress Firm website. Visit the website, choose your desired items, and add them to the shopping cart.

Once you have added to the order, click on the cart icon on the top right and check your order summary.

Under the ‘Order Summary’ section on the cart page, you will see the ‘Have a Promo Code?’ link. Click on the link and an ‘Enter Promo Code’ box appears.

Mattress Firm coupon code input

Enter your code in the ‘Enter Promo Code’ box and click ‘Apply’ to get your code adjusted to the order total.

Once the code is adjusted, you can proceed to checkout. You can sign in, create an account on Mattress Firm, or simply checkout as a guest.

At checkout, you must add your shipping address, and fill in the payment details to submit the order.

What should I do if the Mattress Firm promo code does not work?

There might be a number of reasons that can cause your code to not work on an order. If you are facing any difficulty while applying  your code, you must check the following:

  • There should not be any unnecessary characters or spaces in your code. Your code should be entered exactly as you can see it.
  • If the code is expired, it will be considered invalid and cannot be redeemed further. You must use a code within its validity period.
  • Read the terms and conditions of the code before applying and ensure you are adhering to all conditions for your code to be applied in one go.
  • Ensure the order is qualified for the promo code. Some items might not be eligible for the code. You must add items to your order accordingly.

What payment forms are accepted at Mattress Firm?

Mattress Firm accepts payments via standard credit cards.

Where can I get the latest Mattress Firm promo codes?

If you are looking for the Mattress Firm promo codes, you can sign up with your email address and receive the codes on your registered email address from time to time.As an alternate option, you can simply come back to this Koopy page for the latest Mattress Firm promo codes.
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