Microsoft Store Customer Service

1800 102 1100

Microsoft Store also offers a Support page to answer your questions on topics like subscriptions, returns and exchanges, gift cards, and more.

Microsoft Store Coupons and Deals 2024

  • Microsoft Store offers free shipping on orders of eligible products. Learn more here. Free Shipping
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  • Deals
  • Coupons
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Sorry, there are currently no active offers available for Microsoft Store

Expired Offers

These offers had officially expired, but may still work.
Up to $500
Save up To $500 on Surface Laptop Studio 2. Valid 6/17-6/30!
Up to $500
Save up To $500 on Surface Laptop Studio 2. Valid 6/17-6/30!
Up to $500
Save up To $500 on Surface Laptop Studio 2. Valid 6/17-6/30!
Up to $500
Save up To $500 on Surface Laptop Studio 2. Valid 6/17-6/30!
Up to $500
Save up To $500 on Surface Laptop Studio 2. Valid 6/17-6/30!
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More Ways to Save at Microsoft Store

Grab the Surface Deals Microsoft Store offers a lot of generous deals on several of its products and services, including the much sought-after Surface devices. Save substantial money by grabbing the Surface Deals available on the Microsoft Store. Microsoft Store offers up to $500 off select Surface laptops and devices. You will also be able to save handsomely on certain Surface laptop bundles from Microsoft.

Check Out the Trade-In Program Microsoft Store’s online trade-in program allows customers to trade in their used devices and get extra cashback on purchases of new devices. With Microsoft’s trade-in program, you can save up to $1100 on a new Surface Duo. Trade-in an eligible device and get $400 off your new Surface duo as well as up to $700 cashback.

Avail of the Student Deals Check out the student deals on the Microsoft Store website to save money on PCs, accessories, gaming consoles, and software packages, among others. Eligible students and teachers can save up to 10% on select Surface laptops and accessories, including Surface Pens, mice, keyboards, and headphones. While students get Office 365 for free, Microsoft Teams is free for both students and teachers.

Download for Free At Microsoft Store, you can download several apps and digital services for free. Some of the most popularly downloaded free applications include Office products, developer tools, browsers, Windows tools, games, Xbox games, hardware drivers, and much more. You can save a lot of money and time by downloading essential apps and utility tools from the Microsoft Store.

Microsoft Store Shipping Policy

Shipping Options

The US Microsoft Store offers Standard, Expedited, and Express shipping options within the USA. Other shipping options may be available for certain orders depending on the items in the order and the delivery address.

While the store delivers to full street addresses only, it can deliver orders to P.O. boxes if they meet certain conditions stated on the website.

Due to size, weight, or material restrictions, Microsoft Store cannot ship certain products to APO/FPO addresses. Any additional shipping information or restriction will be mentioned on the description page of each item.

Shipping Duration and Charges

The estimated delivery durations and the shipping charges listed in the table below depend on various factors and are subject to change.

Shipping Method

Estimated Delivery Duration

Shipping Charge


Within 2 to 3 business days



Within 1 to 2 business days


Microsoft Store delivers only on business days, which are Monday through Friday, excluding weekends and holidays. Orders placed on a weekend/holiday or after 12 pm PST on a business day are processed on the following business day.

The store cannot provide estimated delivery durations for order shipping to APO/FPO addresses. Shipping to Alaska, Hawaii, or rural addresses may take longer than the delivery estimates listed in the table above.

Shipping Destinations

The United States Microsoft Store ships orders only within the United States, including Alaska and Hawaii. The store also ships to APO/FPO addresses and Puerto Rico.

To ship orders to international locations outside the USA, visit the respective international Microsoft Store or website and place your order.

Free Shipping

Microsoft Store offers free shipping to APO/FPO addresses on orders of eligible products. Expedited shipping is free for orders shipping to the 50 United States and Puerto Rico.

Free shipping offers may change without any prior notice under the sole discretion of Microsoft Store.

For more information on Microsoft Store’s shipping policy, click here.

Microsoft Store FAQs

How do I redeem a Microsoft Store coupon or promo code online?

To redeem a coupon or promo code on the Microsoft Store website, sign in to your Microsoft account on the website and visit Enter the 25-character Microsoft Store code or gift card number in the box and click ‘Next’ to add the code to your account.

Once a code has been added to your account, you can redeem it on your order during checkout.

What should I do if my promo code does not work?

In case your promo code does not work, check its expiry date. You cannot use an expired promo code. Next, make sure that you entered the code correctly. There should be no spaces or spelling mistakes in the code, including wrong letter cases.

If you entered a valid code correctly yet it still did not work, read the terms and conditions of the promo code. Ensure that your order and all the items in it are eligible for the promotion.

What payment methods does Microsoft Store accept?

Microsoft Store accepts American Express, Discover, MasterCard, and VISA credit or debit cards, as well as PayPal. For mobile billing, Microsoft Store accepts Sprint and Verizon.

How can I find Microsoft Store coupons and promo codes?

Check Microsoft Store’s website or the app on your Windows 10 device frequently for any new deals and offers. Microsoft offers exciting deals and discounts throughout the offer and updates them on its site.

You can also find the latest Microsoft Store coupons and promo codes on this page you are currently viewing.

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