MSC Industrial Supply Customer Service


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Explore the customer service section of MSC Industrial Supply's website to know more about ordering, shipping, payments, promotions, returns, and other important FAQs.

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MSC Industrial Supply Coupons & Promo Codes 2024

  • Free UPS 1-Day shipping upgrade is available at checkout on qualifying orders. Learn more here. Free Shipping
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30% Off
24 hours ago 6 days left

30% off $299 + FF online only � FF30

30% off $299 + FF online only � FF30

Expired Offers

These offers had officially expired, but may still work.
Free Gift
50% off EB's + Free ground shipping over $199 - Online only - EBFS
Free Gift
50% off EB's + Free ground shipping over $199 - Online only - EBFS
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Free Shipping on $99 - MSCFF
Free Shipping
Free Shipping on $99 - MSCFF
Free Shipping
Free Shipping on $99 - MSCFF
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More Ways to Save at MSC Industrial Supply

Subscribe to Emails Follow the link to MSC Industrial Supply’s website and scroll down to the footer section of the homepage to sign up for email offers. Once you subscribe to the email newsletter, you will receive special offers, exclusive deals, sale alerts, new product updates, and the latest company news, among several other promotional emails from MSC Industrial Supply.

Check out Web Specials Visit the linked page and check out the web specials that MSC Industrial Supply offers on its website. You can save substantial money on top-selling items, including measuring instruments, hand tools, power tools, abrasives, electrical gadgets, and safety essentials, among other products. Keep an eye on MSC Industrial Supply’s web specials if you want to enjoy hefty discounts of up to 90% on select items.

Wait for Clearance Sales Clearance sales provide the ideal opportunity to snag the best deals on the products you need. Frequently visit the company’s website and look for limited-time clearance specials on the current inventory. You can enjoy generous discounts of up to 80% for a limited time only on select industrial supplies and equipment sets by shopping during the company’s clearance sales.

Grab Sale Flyers MSC Industrial Supply offers monthly sale flyers to help customers save money on their online orders. Grab the monthly sale flyers and flip through the digital publications to get your hands on exclusive offers on the company’s best-selling items. You can also find select products at discounted prices and receive exclusive bonuses when ordering top-selling items from MSC Industrial Supply’s online Rebate Center.

MSC Industrial Supply Shipping Policy

Shipping Options and Durations

MSC Industrial Supply delivers products throughout the USA during daytime hours from Monday through Friday, excluding holidays. Orders placed after the local cut-off time on Fridays or during holidays and weekends will ship on the following business day.

The available shipping methods for an order will be displayed at checkout depending on the ordered items and the shipping destination for that order. While most orders ship via FedEx or UPS, MSC also uses other shipping carriers depending on the shipping destination.

Shipping Charges

The Ground shipping charges for all stocking orders are calculated at checkout based on the total weight of all the ordered items. MSC does not charge any additional shipping fees for split shipments of MSC stocking orders. The shipping charges for non-stocking orders and premium shipping methods are subject to the shipping carrier's published rates and an additional handling charge of $3.99 per order.

The shipping charge for an order will be calculated and displayed at checkout.

Shipping Destinations

While MSC Industrial Supply ships throughout the USA, hazardous materials cannot be shipped to Alaska, Hawaii, or any address outside of the contiguous United States.

Free Shipping Upgrade

MSC Industrial Supply allows customers to upgrade qualifying orders shipping within the contiguous USA to Next Day Air Saver shipping service at checkout for no extra charge.

To learn more about the shipping policy of MSC Industrial Supply, click here.

MSC Industrial Supply FAQs

How do I redeem an MSC Industrial Supply coupon or promo code?

To redeem an MSC Industrial Supply coupon or promo code, go to the company’s website and select the item(s) you want to order. Choose the order specifications and add the item(s) to the shopping cart. When you are ready to order, click the cart icon on the top right side of the page to view your cart.
msc coupon code
On the cart page, enter your coupon or promo code in the “Promo Codes” box as shown in the screenshot above. Click “Apply” to redeem your code and wait for the confirmation message. Once the code has been successfully redeemed, proceed to checkout and complete your purchase.

What do I do if my promo code does not redeem?

If your promo code fails to redeem, check the expiry date of your code to make sure that your code has not expired. Look for and correct common typing mistakes such as unnecessary spaces, wrong spellings, and letter case errors.

Read the terms and conditions of your code to determine whether your order qualifies for the promotional offer. You should also ensure that all the items in your order are eligible for the promotion.

What payment methods does MSC Industrial Supply accept?

MSC Industrial Supply accepts American Express, Discover, MasterCard, and Visa credit cards for online orders.

Where do I find MSC Industrial Supply coupons and promo codes?

Subscribe to MSC Industrial Supply’s newsletter to receive exclusive deals, special offers, and other promotional emails from the company.

You can also find coupons and promo codes from MSC Industrial Supply on this Koopy page you are currently reading.

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