Party City Customer Service

1-800-727-8924

Email Unavailable

Contact Form Available

Party City also offers a Help Page with ample information on the following topics:

  • - order tracking,
  • - returns,
  • - shipping,
  • - bulk orders,
  • - accessibility, and more.

Party City Coupons and Deals 2024

  • Curbside pickup is available at select stores across U.S. Check for availability at your store. Learn more here.

    Curbside
  • For in-store pickup, carry your ID and the email that you receive once your order is ready for in-store pickup. Learn more here.

    In-Store Pickup
  • Delivery is done up to 15 miles from the store where you placed your order and is free for all orders $49 and above. Learn more here.

    Delivery
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Party City

Party City Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save More at Party City

Check Out  Sale And Clearance The Party City Sale is your biggest opportunity to save on your party supplies. You can buy Party City's clearance costumes and party décor at marked down prices by visiting this section.

Join The Party Sign up for Party City emails to get personalized tips, new product alerts, and special offers from the retailer. By signing up for email alerts, you can also flick through the Party City product catalog and find the latest party supplies. Text FUN to 94467 if you want to receive a product and offer alerts on your phone.

Opt For In-Store Pickup - Shop for party items and choose In-Store or Curbside Pickup. Check if the store you are choosing offers Curbside or in-store pickup. You will get an email confirmation once the order is ready. In-store and Curbside pickups are free at most Party City locations.

Party City Shipping Policy

Shipping Options

Party City has the following shipping options available for delivery- Standard Shipping, 3 Day Select, 2nd Day Air, Next Day Air, and Saturday Delivery Next Day Air.

Party City delivers packages weighing less than 10 pounds via USPS, and those weighing over 10 pounds via UPS.

Deliveries to P.O. boxes are offered via USPS and Express shipping options are not available for the same. Hazardous items or any personalized favors cannot be delivered to P.O. boxes or military addresses.

Party City also offers delivery to APO/FPO/DPO addresses via USPS.

Shipping Duration

  • Standard Shipping- Deliveries are made within 2 to 6 business days. Deliveries to remote and rural areas may take longer than usual.
  • 3 Day Select - Deliveries are made within 3 business days after the day of shipping.
  • 2nd Day Air - Deliveries are made within 2 business days after the day of shipping.
  • Next Day Air - Orders are delivered on the next business day after the day of shipping.
  • Saturday Delivery Next Day Air - Deliveries are made on Saturday. This option is not present for all locations.

Deliveries to Hawaii and Alaska take an additional business day.

Orders placed on Monday to Friday by 3 pm EST, are shipped the same day. Orders placed on Monday to Friday after 3 pm EST, get shipped the following business day. Orders placed on Saturday or Sunday get shipped on the next business day.

Shipping Charges

Shipping Method

Order Value

$100 or less

$100.01 to $150

Over $150

Ground

$7.99

$9.99

$12.99

3 Day Select

$12.99

$14.99

$17.99

2nd Day Air

$19.99

$21.99

$24.99

Next Day Air

$29.99

$31.99

$34.99

Next Day Air Saturday Delivery

$34.99

$36.99

$39.99

Delivery to Alaska or Hawaii

Add $10.00

Add $10.00

Add $10.00

APO/FPO

Add $5.00

Add $5.00

Add $5.00

Shipping Destinations

Party City ships to the District of Columbia and the 50 United States as well as to Canada and several locations in Europe.

For further details on Party City’s shipping policy, click here.

Party City FAQs

How can I redeem Party City promo codes or coupons?

Visit the website and choose your desired items from a variety of products. Once you have selected the items and delivery option, add them to the cart. Click on the shopping cart icon on the upper right corner of the webpage. 

party city promo code

On the landing page of ‘Your Cart’, you will be able to see the ‘Have A Promo Code’ option on the right-hand side. You need to enter the promo code in the box ‘Enter Code’.

Once you have entered the code, click ‘Apply’. After the code is applied successfully and your adjusted amount is visible, click ‘Checkout’. You can either sign in to your account, create an account, or checkout as a guest.

Why is my promo code not working?

If your promo code is not working, you need to check the following:

  • If the code is still valid and not expired. 
  • Any typing errors, including spaces in the code and lowercase or uppercase errors.
  • Whether the code matches the terms and conditions of the promo code.
  • If the items selected qualify for the promotional offer.

If none of these are the issues, click here to contact customer support for further assistance.

Are promo codes available for free shipping?

Yes, Party City's free shipping codes and promos are updated regularly and you can check the website for free shipping promo codes.

How can I find out about Party City promo codes or coupons?

You can visit the coupons section on the Party City website or sign up with your email address to get party tips, new promotions, and offers. You can also stay connected to this page to get the latest updates on the promotional offers.
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