Pep Boys Customer Service


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Pep Boys also has an informative FAQ section that answers many questions about Online Ordering, Returns & Cancellation, My Rewards Account, Fleet Services, and various other topics. Visit the Pep Boys FAQ page here.

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Pep Boys Coupons & Promo Codes 2024

  • In-Store Pickup is available in stores located within a 50-mile radius of the zip code that you provide. Learn more here. In-Store Pickup
  • Touchless Curbside Pick-Up is now available on select Pepe Boys stores. Learn more here. Curbside
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Up to $60 MIR Per Front Or Rear Brake Service
Tip: No code needed!
Up to 25% Off Select Parts & Accessories
Tip: No code needed!
25% Off Select Batteries + Free Install
Tip: No code needed!
Up to 66% Off Over 125,000 Tires
Tip: No code needed!

Expired Offers

These offers had officially expired, but may still work.
Free Gift
Buy 3 Tires, Get The 4th Free! Plus Free Install Instantly* on Select Cooper Tires
Free Gift
Buy 3 Tires, Get The 4th Free* on Select Cooper Tires
Free Gift
Buy 3 Tires, Get The 4th Free! Plus Free Install Instantly* on Select Kumho Tires
Free Gift
Save up to $195 with Free Install Instantly on a set of 4 Goodyear Tires
Free Gift
Buy 3 Select Tires Get the 4th Free PLUS FREE Install on Kumho KU22 Tires and HT55 Tires
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Pep Boys Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount yes 5%
Student Discount no -

More Ways to Save at Pep Boys

Get Coupons and Offers - You can find all the coupons and deals in a single place when you visit the link and coupon for an oil change, Buy 3 get 1 tires, brake specials, and more. Print the coupons and use them in-store with your visit or Pep Boys online tire shop.

Check out the Local Weekly Ad - Check out Pep Boys weekly and monthly sales ads for the best and latest deals at Pep Boys. Visit the link and enter your zip code to find the promotional ad for a store near you.

Check out the Rebates - Go to the Pep Boys Rebate Center and discover a list of available rebate offers and download to print the mail-in form. You can also check the status of a previously submitted rebate.

Get Military Discounts - Pep Boys honors customers who serve the United States in the Armed Forces and offers them a special discount. All active and retired military customers can receive a 10% discount at every Pep Boys service center. Simply present your valid military or veteran ID to activate your savings.

Sign up for Text Alerts - Enter your mobile number or text PEP to 737-269 to receive exclusive offers, communications, and 30% OFF your oil change service. Just visit the homepage of the website and scroll all the way down to the footer section to click on the “Get Text Alerts” option to enter your phone number.

Pep Boys Shipping Policy

Pep Boys offers a range of FedEx or USPS shipping services according to your needs. Orders over $250 require a signature upon delivery.

FedEx Shipping Options

Shipping Method Shipping Time
FedEx Ground 5-7 Business Days
FedEx Express Saver 3 Business Days
FedEx 2nd Day 2 Business Days
FedEx Standard Overnight 1 Business Day

USPS Shipping Options

Shipping Method Shipping Time
USPS Priority (Over 1 pound)  1-3 Business Days 
USPS First Class (Under 1 pound) 1-3 Business Days 
USPS Priority Express 1-2 Business Days

Shipping Weight and Freight Charges


$ Spent Greater of Weight or Dim Weight Length + Girth Freight Charge
<= $75 <= 75 lbs <= 130” Standard shipping fees
> $75 <= 75 lbs <= 130” Free
> $75 > 75 lbs and <= 149 lbs <= 130” $30 each item over 75 lbs
> $75 > 149 lbs <= 130” $100 per item over 149 lbs
> $75 <= 150 lbs > 130” and <= 165” $30 each item over 130” Length + Girth
- - > 165” Freight shipping
- - Length(only), not Length + Girth > 119”  Freight shipping
- > 150 lbs - Freight shipping
- Total of all items - Freight shipping 


$ Spent Greater of Weight or Dim Weight Length + Girth Freight Charge
<= $75 <= 70 lbs <= 108” Standard shipping fees
> $75 <= 70 lbs <= 108” Standard shipping fees

For more Pep Boys shipping-related information, click here.

Pep Boys Coupon FAQs

How can I get the latest Pep Boys offers and discounts?

Create a Pep Boys account and receive exclusive offers sent straight to your inbox. Click here to sign up and fill out the individual sections.

You can also keep checking out the page regularly where you’re currently on for all types of Pep Boys coupons, deals, and discounts.

Are Pep Boys promotions based on a specific time zone?

Yes, all promotions on are based on Eastern Standard Time.

Can I get my military, senior citizen, or associate discount with an online order?

No, currently cannot process military, senior citizen, or associate discounts during the checkout process for an in-store order. However, Pep Boys in-store associates would be glad to discount your in-store order appropriately when you pick up your order with a valid military or associate ID or photo ID.

Does Pep Boys offer any special financing service?

Yes, you can get Special Financing for 6 months on purchases of $199-$749.99 or 12 months on purchases of $750+ with your Pep Boys Synchrony Care Credit Card. Click here and check whether you’re qualified for the credit card and apply for one online.

The credit card is valid to use in Pep Boys locations and over 500,000 automotive locations nationwide.

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