Purple Customer Service

1-888-848-0248

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Purple also offers a Support page to answer your questions about payments, returns, orders, coupons, and more.

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Purple Coupons and Deals 2024

  • Standard shipping is free within the 48 contiguous States. Learn more here. Free Shipping
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
$300 Off
Deal
2 years ago

$300 OFF storewide

$300 OFF storewide

Expired Offers

These offers had officially expired, but may still work.
10% Off
Deal
2 years ago Expired

Expired10% OFF Mattress

Purple’s Anniversary Sale! Get 10% Off All Products!
$300 Off
Deal
2 years ago Expired

Expired$300 OFF Home

Purple’s Labor Day Sale is Here! Save Up To $300 on Mattresses, $500 Off Ascent Bases, Plus Up to a $300 Instant Gift. Valid 8/16 - 9/14.
10% Off
Deal
2 years ago Expired

Expired10% OFF Mattresses

Impact AD ID: 1467775: Purple’s Anniversary Sale! Get 10% Off All Products! Valid 10/4 - 10/19.
$300 Off
Deal
2 years ago Expired

Expired$300 OFF Mattresses

Impact ID 1466485: Purple’s Cyber Monday Sale is Here! Save Up To $300 Off Premium Mattresses Plus $500 Off Ascent Adjustable Base! Valid 11/27 - 12/8.
$900 Off
Deal
President's Day Sale: Score up to $900 off a Purple mattress set, and save up to 25% on pillows, bedding, and more.
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More Ways to Save at Purple

Subscribe to Promotional Emails Sign up with your email address on Purple and stay updated about the latest promotional offers. Subscribe and get started with some good savings with the offers and deals at Purple sent straight to your registered email address.

Browse the Sale Visit the Purple website and tap on the ‘Sale’ link on the homepage to get amazing discounts on mattresses, duvets, weighted blankets, and more. Explore the sale collection and save big as you shop the Purple products at discounted prices.

Enjoy the Military Discount As a token of gratitude, Purple offers a military discount to all active, veteran, retired, and reservist military personnel. You will receive a 10% off discount code for yourself and your family as you get your identity verified. Verify the identity and start saving with the special military discount.

Take Advantage of the Education discount Verify your student or teacher identity and receive a 10% off discount on any Purple order. Visit this link, choose from the ‘Verify Student ID’ or ‘Verify Teacher ID’ option, and follow the steps to complete your verification. Get your verification done, and enjoy big savings with the education discount.

Get a Healthcare Professional Discount Purple offers a special 10% discount to all healthcare professionals. Once you have verified your identity as a medical professional, you will receive an email with a coupon of 10% that can be redeemed on any Purple order. Enjoy the special discount and save big on your Purple order.

Purple Shipping Policy

Shipping Options and Duration

Purple offers Standard and Express shipping options. The White-Glove delivery option is used for large items.

The delivery time to your address might vary depending on the place where the mattress is being delivered to and the delivery method you have selected. Standard ground shipping generally arrives after 3 to 5 business days from when it leaves Purple warehouse, while the White-Glove delivery might take up to a few weeks.

Shipping Charges

Standard shipping is free within the 48 contiguous States.

Express shipping incurs an additional charge that is calculated at checkout based on your order and shipping destination.

Shipping Destination

Purple ships to the 48 contiguous States.

To find out more about Purple’s shipping policy, click here.

Purple FAQs

How do I apply a Purple promo code to my order?

To apply a Purple promo code, you must visit the Purple website, select the items, and add them to the cart. Click the cart icon on the top right to view the order summary.

On the shopping cart page, proceed to checkout. Sign in, create an account, or continue as a guest to checkout.

At checkout, you will see a ‘Gift card or promo code’ box under the order summary section.

Enter your promo code in the box and click on the arrow button on the right to apply the code.

You can proceed with entering the rest of the details once your code is applied.

Once you have filled in the rest of the details as required, including the payment information, proceed to complete your order.

Why is my Purple promo code not working?

If your Purple promo code is not working, ensure the following:

  • Codes are case-sensitive. Ensure that the lower and upper cases are correctly used in the code while you enter.
  • Remove any unnecessary spaces or characters from the code.
  • Check whether the items you want to purchase are eligible for the code or not.
  • Check the validity of the code and ensure the code has not expired because expired codes are invalid and cannot be applied to an order.
  • Adhere to the terms and conditions of the code, failing which your code won’t work.

What methods of payment does Purple accept?

Purple accepts gift cards, PayPal, Amazon Pay, Splitit, Affirm, and credit cards, including MasterCard, American Express, Visa, and Discover.

How do I access the latest Purple promo codes?

You can sign up with your email address to access the latest Purple promo codes. As you sign up, you start receiving emails about promotions and coupons on your registered email address.You can follow Purple on social media to stay in the loop about the latest promo codes.You can also visit this page for the latest Purple promo codes.

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