Sally Beauty Customer Service


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Sally Beauty also has a rich FAQ page that answers many questions on these topics and more:
  • - Orders & Purchases
  • - Returns & Exchanges
  • - Accounts & Information
  • - Rewards & Subscriptions
Visit the Sally Beauty FAQ page here.

Sally Beauty Coupons & Promo Codes 2023

  • Sally Beauty offers Free UPS Ground Shipping to 48 contagious states on any $25 online purchase. Learn more here. Free Shipping
  • Choose "In-Store Pickup" when ordering & pick it up from a nearby store for Free. Learn more here. In-Store Pickup
  • Curbside Pickup is available on select Sally Beauty stores upon dependent upon staff availability. Learn more here. Curbside
  • Sign up for Sally Beauty Rewards to start earning points & redeem them on your next purchase. Learn more here. Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
20% Off First Order Using Mobile App
Copy and paste this code at Sally Beauty
Big Bottle Sale! Buy 1, Get 1 50% Off Liters
Copy and paste this code at Sally Beauty
50% Off
1 day ago 29 days left

Ardell Lashes – B1G1 50% Off

Ardell Lashes - B1G1 50% Off
25% Off
Lime Crime Cosmetics - 25% Off (Canada Only)
(20% Off
Select Clippers & Trimmers Offer (20% off)
50% Off
3 days ago 29 days left

Goody Hair Accessories B1G1 50% Off

Goody Hair Accessories B1G1 50% Off
30% Off
30% off Select Textured Hair Care Online

Expired Offers

These offers had officially expired, but may still work.
$20 Off
1 month ago Expired

Expired$20 Off Donna Bella

$20 Off Donna Bella
50% Off
1 month ago Expired

ExpiredPalladio B1G1 50% Off

Palladio B1G1 50% Off
25% Off
25% off Select Styling Tools
50% Off
KISS Lashes - B1G1 50% Off
50% Off
Ardell Lashes - B1G1 50% off
Load More

Sally Beauty Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

How Can You Save More On Sally Beauty?

Subscribe to receive Sally Beauty Supply emails and they’ll give you $5 off to use on your next $25 order.

Save with free standard shipping to the lower 48 states when your order is at least $50. If your order doesn’t qualify for free shipping, you’ll pay $5.95 or $6.95, depending upon the delivery method you choose.

Become a member of the Sally Beauty Club for just $5, and you’ll receive special member pricing on all non-sale items for an entire year. Shop online or in the store, and with your renewal or your first-time paid membership, you’ll immediately get a $5 reward good to use the next day through the end of the month. Going forward, you’ll get exclusive offers for being a member.

Get an extra 10% off everyday low prices when you choose auto-ship. Have your products automatically sent to you at regular intervals of your choice. You’ll pay no additional fees, there is no commitment, and you can cancel at any time.

Stop by the Sale and Clearance sections for further online discounts. Enjoy deep markdowns on hair care, makeup, skincare, nail products, equipment and accessories. Shop in these areas if you want to stock up or get gifts at a really low price.

Take up to sixty days to return merchandise. You can bring back many products to your local Sally store, excluding online-only items. Get more details on the return policy at


Sally Beauty Shipping And Return/Refund Policies

Sally Beauty orders for in-stock merchandise are processed as quickly as possible. Your order may arrive in multiple shipments and can be shipped from our stores as well as our DC’s.

UPS Expedited (2-3 Business Days)
This shipping method is available for shipments to Alaska and Hawaii addresses only. Expedited orders will be shipped via UPS. Orders will not be shipped on weekends or holidays. Orders may be delayed in the event of peak periods, natural disasters, or inclement weather.

Salon Equipment & Furniture
The shipping method for equipment orders will be determined by item/order weight. Equipment is not eligible for 2-day shipping. Equipment cannot be sent to a P.O. Box or using USPS. 

Shipping Restrictions
Certain destinations are only serviced by select shipping methods. Depending on the shipping address you specify, you will only be offered shipping method options that are valid for that address type.

Sally Beauty Free Shipping
Free shipping by standard UPS ground shipping is available on any $35 online purchases to the 48 contiguous states. Merchandise total must reach $35 after all discounts are applied and before any taxes or (if expedited) shipping fees.

Sally Beauty Return and Refund Policy
Most items purchased on may be returned to the fulfillment center or to your local Sally Beauty Store. In general, your return should meet these guidelines:

  • Items should be returned in original condition and in original packaging including any paperwork, manuals, or accessories. Items that are returned defaced or damaged are not eligible for a refund or replacement.
  • In the case of receiving a damaged item(s) or shipping back damages, please contact Customer Service prior to taking any actions.
  • Credit will always be issued to the same method of payment for which they were paid for.
  • Shipping is refunded only if the item was shipped incorrectly, damaged, or defective. 

Get In Touch With Sally Beauty

The easiest way to send your query to Sally Beauty support team is to fill out a form on the 'Contact Us' page of the official website.

If you want to talk to someone, you can opt for toll-free support as well. For order and website inquiries, call 1-833-482-0592 and for all other inquiries, call 1-866-234-9442.

You can also use the 'Live Chat' option on the Sally Beauty website to chat with the Sally Bot.

Sally Beauty also has a strong social presence. You can follow the brand on Instagram or Pinterest or Twitter to get the latest updates. You can also subscribe to their YouTube channel. At present, the brand does not have an official page on Facebook.


Sally Beauty Deals and Coupons FAQ

Can I redeem rewards or coupons on

  • sally coupons

Yes, you can redeem your rewards and coupons online at However, only rewards of different values may be combined. Rewards coupons can be used for one-time use only. Any remaining value will be forfeited.

What are Sally Manufacturer Coupon Terms?

  • Sally honors the manufacturer’s limitations
  • Must have “Manufacturer Coupon” printed on them
  • Must have a valid remit address for the manufacturer, a valid expiration date, and a scannable bar code
  • May be combined with any other applicable coupons or promotions unless expressly prohibited

What Are Sally Promotional Coupon Terms?

Sally offers and accepts coupons for the specific brand and/or category promotions, with applicability and restrictions printed on the coupon

  • Must have a valid expiration date
  • May not be duplicated​​​​ 

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