Samsung Customer Service


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Samsung Support page provides relevant information to answer your questions on the topics mentioned below and more:

  • - Manuals, and Softwares
  • - Repair Services
  • - Register Your Product
  • - Warranty
  • - Phone Simulators

Visit the Samsung Support page here.

Samsung Coupons And Deals 2023

  • Present the order number and carry a valid government-issued photo ID for free in-store pick up at Samsung Experience Stores. Learn more here.

    In-Store Pickup
  • Free standard shipping is available on orders, excluding home appliances and television models over 65 inches. Learn more here.

    Free Shipping
  • Earn Samsung Rewards points when you purchase eligible products on and the Shop Samsung App. Learn more here.

    Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
30% Sitewide Discount
3 years ago

30% Sitewide Discount

Get 30% discount on any purchase
$2500 Off
This discount is valid on Q800 8K QLED TV's
Free Gift
Get a Free Memory Upgrade of 512 Gb and Save $180 on Select Galaxy S23 Ultra!
Up to $250
Get up to $250 enhanced trade-in credit on the Galaxy A54 5G!
Up to $1,400
1 month ago 5 days left

Save up to $1,400 on the QLED 4K TV!

Save up to $1,400 on the QLED 4K TV!
Free Gift
1 month ago 5 days left

Save up to $200 on the Freestyle!

Save up to $200 on the Freestyle!
Up to $3,400
Save Up to $3,400 on A Neo QLED 4K TV!
Up to $3,500
Save Up to $3,500 on A Neo QLED 8K TV!
Up to $450
Save Up to $450 on Select Washers and Dryers!
$1,200 Off
Get Up to $1,200 Off on Select Refrigerators!
Up to $1,700
1 week ago 5 days left

Save Up to $1,700 on The QLED 4K TV!

Save Up to $1,700 on The QLED 4K TV!
$1,200 Off
Get up to $1,200 off on Select Bespoke refrigerators
Up to $550
Save up to $550 on the new Bespoke Ultra Capacity Washers and Dryers
20% Off
Get 20% off Bluesky Compact Air Purifier

Expired Offers

These offers had officially expired, but may still work.
Up to $300
Save up to $300 on The Frame TV
$120 Off
Get $120 off 32" M80B 4K UHD Smart Monitor in Warm White
Up to $450
Save up to $450 on Select Washers and Dryers
Up to $3,200
Save up to $3,200 on a Neo QLED 4K TV
Up to $750
Get up to $750 enhanced trade-in credit on the Galaxy S23 Ultra!
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Samsung Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount yes up to 30%
Military Discount yes up to 30%
Teacher Discount yes up to 30%
Student Discount yes up to 30%

More Ways To Save at Samsung

Get Samsung Rewards – Earn points from eligible purchases on and on the Shop Samsung app to redeem toward Samsung products and more. You can also earn points through other Samsung services such as Samsung Pay and the Galaxy Store.

Get Samsung Education Discount - Add your 10% education discount to most other Samsung offers to save up to 30% on smartphones, laptops, tablets, and other purchases. Students and educators can get additional consumer electronics and home appliance discounts by verifying their identity during purchase.

Get Samsung Military Discount - Save as much as 30% on phones, electronics, and more with military discounts when shopping on the official site. Samsung provides discounts to active military personnel in all branches of the service, their families, and veterans verifying their identity during purchase.

Get First Responder Discount - Grab Samsung First Responder discount of up to 30% off products that help you stay connected, enjoy family time, and keep your home clean, safe, and running smoothly. This Frontline discount can also be combined with most offers for additional savings for medical professionals, police, firefighters, and paramedics verifying their identity during purchase.

Get Government Employee Discounts - Save as much as 30% on computers, tablets, mobile phones, appliances, and more with government discounts when shopping on the site. Samsung provides discounts to Federal, State, and Local government employees verifying their identity during purchase.

Samsung Shipping Policy

Shipping Options

Samsung offers Standard, Expedited, and Express shipping options.

Orders take 24 hours for processing and shipping is successfully done within one business day on confirmation of the order.

Standard shipping is available for all 50 United States. However, shipping that requires freight delivery is available only for the 48 contiguous States.

Other shipping options include home appliance delivery, threshold delivery, Store pickup, and FedEx delivery.

Shipping Duration

Standard Orders are delivered within 1 to 5 business days.

Expedited Orders are delivered in two business days.

Express Orders are delivered in one business day. 

The above-mentioned estimated delivery times exclude any home appliance or television models measuring more than 65 inches.

Shipping Charges

Shipping Methods

Shipping Charges







Shipping Destination

Shipping is available in the 50 United States. Samsung also ships to many countries in Africa, Asia-Pacific, North America, Latin America, Middle East, and Europe.

Shipping is not available to P.O. Boxes and freight forwarding addresses.

Free Shipping

Samsung offers free standard shipping to all 50 United States.

For more details on Samsung’s shipping policy, click here.

Samsung FAQs

How can I redeem a Samsung promo code or coupon?

You can visit the Samsung website and choose your desired items from a variety of product categories. Once you have selected an item, click ‘Buy Now’. You can choose the model, carrier, capacity, desired color, and compare models. Move on to the next page by clicking ‘Continue’. You can select add-ons or choose ‘Skip Add-ons’.

samsung promo code

When you land on the ‘Cart’ page, you will see the ‘Order Summary’ section on the right side of the webpage. Under the ‘Order Summary’ section, you will find the ‘Enter Promo/Referral Code(s) Here?’ option with a small arrow to its right. Click the arrow to get a drop-down ‘Enter promo code’ box. Type your code in the box without any typing mistakes and click ‘Apply’.

You can then proceed to checkout by clicking ‘Checkout’. If you have missed entering the promo code on the previous page, you will again get the option of adding a promo code on the checkout page right under the ‘Payment’ option. You can simply enter the promo code in the ‘Promo Code?’ box and click ‘Apply’. To checkout, you have to sign in or create an account.

Can corporate employees get special discounts and offers?

Samsung offers corporate discounts and offers for the employees of a list of participating companies. Check whether your company is participating in this promotion. If yes, you can sign in with your work email address to be eligible for special discounts and offers.

Can I get a military discount?

Samsung offers discounts to active military personnel, their families, and veterans. You can sign up to get the benefits of these discounts.

Can I get a student discount?

Yes, Samsung offers a student discount on several items. You need to sign in with your student email address and provide a student identity to be eligible for student discounts.

Why cannot I use my promo code?

If your promo code is not successfully applied, check the following –

  • There should be no spaces or wrong usage of the upper or lower case while entering the promo code.
  • There should not be any violation of the terms and conditions of the promo code.
  • The promo code should be valid and not expired.
  • All items in your order should be eligible for the application of the promo code.

Where can I find more about the Samsung offers and promo codes?

You can find out more about offers and promo codes if you visit the Samsung website and keep checking for new deals and offers. You can also sign up with your email address to get alerts about promotional offers. You can also visit this page for any latest updates on Samsung’s promotional offers.
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