Sears Parts Direct Customer Service

1 (800) 366-7278

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Sears Part Direct also offers an FAQ page to answer your questions about placing an order, returns, part availability, shipping, and more.

Sears Parts Direct Coupons and Deals 2024

  • Customers with subscriptions are eligible to avail of Free Ground Shipping on select products. Learn more here. Free Shipping
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Sorry, there are currently no active offers available for Sears Parts Direct

More Ways to Save at Sears Parts Direct

Grab the Tool Deals - Grab tools that come in handy when you're DIYing your own appliance repairs. Check out the segment and discover some great discounts on tools and accessories listed for limited-time sale. Grab them before the offers become invalid.

Subscribe for Free Shipping - Customers can opt for a 6 or 12-month subscription plan for refill-eligible products that they need to be replaced every few months. Sears Parts Direct will not only email them a reminder but schedule Free Shipping on delivery. You can choose to skip a scheduled order and can cancel at any time. On the item’s information page, select the reorder frequency that’s right for you.

Get Free DIY Repairing Manuals - Visit the Sears PartsDirect repair help center and get free step-by-step repair instructions to fix your electronic appliance and machines and other accessories. The troubleshooting videos, repair guides, owner's manuals, and error codes will help you to fix the common problems easily for free.

Join the Email List - Join the email list of Sears Parts Direct for regular updates and offers. All the promotional updates will be directly sent to your mailbox.

Sears Parts Direct Shipping Policy

Shipping Options

Sears Parts Direct ships orders by UPS, FedEx Priority Air, and UPS SurePost to any physical address within the US, Alaska, Puerto Rico, Guam, and the US Virgin Islands. Sears Parts Direct delivers by the US Postal Service to all military (APO/FPO) addresses and PO boxes. Shipments to Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands must be sent via UPS or FedEx Priority Air to a physical address.

UPS picks up your package at one of Sears Parts Direct’s distribution centers and delivers it to your local post office for final delivery to your door or mailbox.

Shipping Duration

In-stock items typically ship within 48 hours. To check the estimated arrival date of any item on your order, on the item’s information page, or when selecting the shipping option.

Shipping Methods

Shipping Time

US Postal Service Orders

3 - 5 Business Days

Military Postal Service Orders

Additional 4 - 6 Weeks

Shipping Costs

Final shipping rates are calculated at checkout and vary based upon the shipping destination and method of shipping.

Free Shipping

Customers with subscriptions are eligible to avail of Free Ground Shipping on select products. Sears Part Direct also offers Free Shipping periodically to its official website.

Shipping Restrictions

Hazardous materials can’t be shipped to military addresses. Also, Sears Parts Direct can't deliver to PO boxes outside the Continental US. International shipping/delivery is not available through

For more shipping information on Sears Parts Direct, click here.

Sears Parts Direct FAQs

How can I apply a coupon code on Sears Parts Direct’s website?

To redeem a Sears Parts Direct coupon code, add a product to your shopping list by clicking the “Add to cart” option.

If the product is added successfully to your shopping cart, a pop-up window will appear on your screen, click the “View Cart and Checkout” option on it to get redirected to the Shopping Cart page.

Upon redirecting the shopping cart page, look for the section called “Apply coupon” as shown in the screenshot above.

Now, paste your promo code into the box and hit the “Apply” button to redeem.

Why can’t my coupon code be redeemed properly?

If your Sears Parts Direct coupon code doesn’t work, check the following:

  • Coupon codes are for one-time use. You can’t use one code on multiple orders.
  • Check the validity of the coupon code. Most coupons are subject to expiry. Use it before it becomes expired.
  • Coupon codes are usually case-sensitive. Type the code text as it is without making any typos.
  • Check the terms and conditions of the coupon code. Coupon codes are applicable on eligible products only.

How can I know more about Sears Parts Direct promotional deals and offers?

Follow Sears Parts Direct on social media sites like Facebook, Twitter, and YouTube to get the latest coupon codes, savings tips, and more.

You can also keep an eye on the current Koopy page for all sorts of promotional offers, deals, and discounts.

Is shipping free on return orders of Sears Parts Direct?

Yes, If Sears Parts Direct ships the wrong item or you receive a damaged product, return shipping is free. But, if you order the incorrect item or decide you no longer want the item, you have to pay for the return shipments.
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