Shake Shack Customer Service

1-800-797-1005

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Shake Shack also offers an FAQ page to answer your questions about ordering, payments, promotions, and more.

Shake Shack Coupons and Deals 2024

  • Depending on the time and order size, you can pre-order on the Shack App or order.shakeshack.com and pick-up in-store. Learn more here. In-Store Pickup
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  • Deals
  • Coupons
  • Sales
  • Expired
$5 Off
Deal
2 years ago

$5 Off Sitewide

Tap offer to copy the coupon code. Remember to paste code when you check out. Online only.
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20% Off
Deal
2 years ago

20% Off Sitewide For Members Only

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$5 Off
Deal
2 years ago

$5 Off Your First Order When You Order Through Uber Eats

New Uber Eats customers only
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Up to $15 Off
Deal
2 years ago

Up to $15 Off Your Order

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LIMITED TIME ONLY
Deal
2 years ago

Get Shake Shack Delivered By Postmates And Get $100 In Delivery Fee Credits For New Postmates Customers

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FREE GIFT
Deal
2 years ago

Free Fries With Delivery Order $15+

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$10 Off
Deal
2 years ago

$10 Off Orders of $30

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Free Shipping
Deal
2 years ago

Free Shipping on 1 Box With 6 Weeks Activities

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25% OFF
Deal
2 years ago

Extra 25% Off Orders $50+ Sitewide

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More Ways to Save at Shake Shack

Get the Inside Scoop – To get the latest news and exclusive offers from Shake Shack, sign up for the mailing list on the restaurant’s website. Scroll down on the website’s homepage and you will find the email sign-up field at the bottom of the page just above the footer section. Once you sign up, you will receive updates on new dishes, new Shack locations, special events, and other marketing emails from Shake Shack.

Download the App – Download the Shake Shack mobile app on the App Store or Google Play and save time by ordering through the app. With the mobile app, you can find your nearest Shack, order quickly, choose delivery or pickup, save favorites, and enjoy home deliveries for $0.99 only. Complete your profile on the app and you will also get occasional offers and deals that you can use to save on future orders.

Follow on Social Media – Follow Shake Shack on Twitter and Facebook to stay in the loop with the latest announcements from the restaurant. Shake Shack often announces limited-time deals, special offers, new dishes, and company news on its social media platforms. You can also stumble upon special collaborations and limited-time food items while you are there.

Shake Shack FAQs

How do I redeem a Shake Shack promo code?

To redeem a Shake Shack promo code, go to the website and click “Order Now” to start creating your order. Select a location to order from and select the items you want to order. Customize your order and add them to your bag. Once you are done ordering, click “Bag” on the top right corner of the web page and proceed to checkout.

On the checkout page, enter your coupon or promo code in the “Enter Coupon Code” box under the order total on the right side of the page. Click ‘Apply’ and place your order once the code has been successfully redeemed.

What do I do if my promo code fails to redeem?

If your promo code does not redeem at checkout, make sure it is valid by checking its expiry date. Check your code for any typing errors such as wrong letter cases, unnecessary spaces, or spelling mistakes.

Read the terms and conditions of the promo code to ensure that your order qualifies for the promotion. Contact the Shake Shack location from which you are ordering to find out whether or not that location is participating in a particular promotion.

Can I use app promo codes at a Shake Shack location?

No, you cannot use a promo code you found on the app at any Shake Shack location. You can redeem app promo codes only on the Shake Shack app.

Where can I find Shake Shack coupons and promo codes?

Sign up for Shake Shack’s marketing emails and complete your profile on the Shake Shack mobile app to receive all the current offers, special event alerts, exclusive offers, and other updates from the restaurant.

For all the latest Shake Shack coupons and promo codes, regularly visit this page you are currently reading.

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